Horrible experience with star and daisy.. Received a used/rusted product and despite sharing unboxing video they are passing days without a resolution. No empathy from their end that the product is... See more
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See what reviewers are saying
Good and value for money appliances for babies. They are baby friendly and easy to assemble. We ordered a table and feeding chair and star and daisy never disappoints. We found a piece malfunctioning... See more
Customer Support Team at Star and Daisy is quite good. Mamta was extremely swift in resolving my issue with the order. She went above and beyond in resolving the missing items from my order even when... See more
I ordered 4 door wardrobe. I received it within 5-7 days. Only issue was some parts were missing. I informed the team with proof and they immediately sent me the missing parts. Overall experience was... See more
Breach of guidelines
Been an amazing service from Kushal Sharma
Been an amazing service from StarAndDaisy support team. Kushal Sharma was in constant contact to understand the issue with the installation part of the baby rocker and helped ship them on priority. Hoping to get them soon and can't wait for for my baby to start using the rocker.
Excellent experience! 😊
I'm thoroughly impressed with the service! 😊 The product exceeded my expectations - durable, inexpensive, and exactly as described. Mamta Sain from customer care was super helpful and supportive throughout the process. Kudos to the team for excellent customer service! 👍 Highly recommend
mamta sain was too good aand good…
mamta sain was too good aand good response to give respect for coustomer...
Received amazing support from Khushi…
Received amazing support from Khushi Bhatnagar in resolving my issue immediately. She provided prompt replies and easy resolution. Thankyou!
Very disappointing product
Very disappointing product. I purchased this scooter for my child, and it stopped functioning after just one year. The worst part is that the company does not have any service centers outside Ghaziabad. I live in Hyderabad, and no one here is able to repair it.
When I contacted customer care, they informed me that the repair would cost ₹500, and I would also have to bear the shipping charges. This is completely unreasonable. The total cost comes close to ₹1,500, for which I could easily buy a new scooter instead.
My honest suggestion: do not buy products from this company. Your money will be wasted if any repair is needed after some time.
Thanks to the support team of star…
Thanks to the support team of star anddaisy especially Kushi Bhatnagar for providing spare wheel for our product
Product good and better quality
Product good and better quality. If any problem call to coustomer care no and resolve the problem
I purchased wardrobe, some part received damage and I call to coustomer care no , and talk with khushi bhtnagar mam , mam response is very good and resolve the problem
Very very thanks to khushi ji
Thanks Star and Dasy to resolve my issue and thank you Deepika mam
Thanks Star and Dasy to resolve my issue. And than you miss Deepika mam, you help me a lot to guide and resolve my issue.
Thank you so much.
It was a great purchase,
It was a great purchase,
I purchased Metaluxe Pram from snd website directly, I have got offer and i paid 8000 rupees around for this product, Pram quality is great and very sturdy and have minimal installation and minimal fixes and hassle free, initially I had problem with folding, but SnD team helped me to fix, Now its OK
Smooth and hassle free process and helpful team
I have placed an order for my stroller part which was lost, the process was smooth. I just had to mail them and it went smoothly to place the order
Excellent quality products
I must say the product quality is excellent. I ordered a baby blanket and pillow and am extremely happy with them. The customer support was also outstanding—there was a delivery-related issue that needed resolution, and I had a very positive experience with Khushi Bhatnagar from their team.
Great communication and exchange…
Great communication and exchange policy. Good behavior of costmor support mr. Anuj kumar ji.
I originally got a defective product…
I originally got a defective product and when I contacted customer support they were very helpful in guiding me through the replacement procedure specially your employee mamta sain who helped me get a replacement
CRASS RETURN/REPLACEMENT POLICIES. DO NOT BUY FROM THIS STARANDDAISY WEBSITE
I ordered for a pair of bed rails bigger size. After delivery, when we checked the product was slightly big and we needed a smaller size. I contacted them through mail and they agreed to exchange the product for smaller size. I had to borne the return shipping charge which was half the amount I spent for the product. No response from them even after mailing tracking id. After 2 weeks of followup in mail, I called them and then they took 3 days to respond for that. At last, I had to pay more for the smaller size also because they take actual price for exchange. I ended up paying thrice the amount of the product cited in website for this. DO NOT BUY FROM THIS SITE. THEIR RETURN, EXCHANGE POLICIES ARE THE WORST.
Zero stars if possible.
Zero stars if possible.
Received a broken stroller and 2 weeks done, no solution. Please save your money!
Spoke to many teams who are not able to provide any solution.
The products of SND are great and their…
The products of SND are great and their customer support is also awesome. Miss Priyanka at SND gave me prompt feedback regarding my queries and resolved at the earliest
The worst brand anyone can choose for…
The worst brand anyone can choose for baby's product.Received a damaged packaging and dirty product for which they denied for replacement saying I should have contacted within 7 days.
In fact I had tried reaching them the very next moment I received parcel but no response from them.Pathetic service.They told me it is obvious that product will get dirty in shipping.They really fail to understand, it's a baby's product & it can't be used like that.
I am totally against this brand policy.
Quick response and support in providing…
Quick response and support in providing proper solutions.
Good Customer care service.
Great Customer care service..
Customer support executive Deepika ma'am provide me solution of my problem instantly..
Happy to purchase with star and Daisy.
I will review the product after I Recived it.
Very prompt service
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