Horrible experience with star and daisy.. Received a used/rusted product and despite sharing unboxing video they are passing days without a resolution. No empathy from their end that the product is... See more
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See what reviewers are saying
Good and value for money appliances for babies. They are baby friendly and easy to assemble. We ordered a table and feeding chair and star and daisy never disappoints. We found a piece malfunctioning... See more
Customer Support Team at Star and Daisy is quite good. Mamta was extremely swift in resolving my issue with the order. She went above and beyond in resolving the missing items from my order even when... See more
I ordered 4 door wardrobe. I received it within 5-7 days. Only issue was some parts were missing. I informed the team with proof and they immediately sent me the missing parts. Overall experience was... See more
Breach of guidelines
not branded company sitting to cheat…
not branded company sitting to cheat and taking money in advance and send wrong dead products other then order products of the company and say sorry policy we cannot take return
i highly recommend not deal with these company product online payment it should be only on cod basis
Supportive
Very supportive and Priyanka solved my issue very fast and promptly.. great service..
Sent Replacement Item
Priyanka was very quick and helpful in solving my issue. There was a defect in one of the wheels of the stroller I ordered, and she was able to send me a replacement wheel without any hassle.
The support executive understood the…
The support executive Deepika understood the issue and helped instantly to replace the faulty item
Problem fixed within a short time
Problem fixed within a short time by Deepika..
Have a great experience with star and…
Have a great experience with star and daisy company they delivered the product as said the lady mamta sain was very sweet and helpful thank you.
Prompt response over ongoing issue of…
Prompt response over ongoing issue of missing item and cashback from Mamta sain.
Excellent service response from star and daisy.
Superb product & quick response from…
Superb product & quick response from customer service for any queries
It was a great experience to purchase star and daisy study table
It was a great experience to purchase the study table for my kid from star and daisy through sales executive Mr. Shubham Chaudhary. He has guided me through the journey. He promptly responded for all the queries and the product was delivered within the promised timeline. Thank you so much.
The customer service provided by Mamata…
The customer service provided by Mamata Sain was notable. The high chair thay I had ordered had a crack and after contact the customer service Mamata helped me with the same hassle free and resolved the issue committing to replace the broken park by sending a new one.
Helpful and understanding customer…
Helpful and understanding customer service. Thank you! @Anuj Kumar
I ordered chair but tray was not…
I ordered chair but tray was not locking. Upon checking they confirmed issue with Tray, and they send tray as replacement. But after receiving tray it was found issue was there on seat side lock.
Customer care saying they will send Seat for free, but shipping need to be borne by customer
please Note i didnt like the resolution and policies.
..
And better i will avoid buying future products tooo belonging to Star and daisy.
As you are forcing manufacturing defect on customer side. That is not at all acceptable.
You should collect your spares sent as replacement once issue resolved. Customer is asking for good product. not asking for your spares for free.
----
So after confirmation they said
Shipping cost -599. As per customer care
(As per the special approval you have to pay 499/-)
So think before buying.
“My issue was addressed promptly and…
“My issue was addressed promptly and sorted out very fast. Thanks for the support.”by Mr Anuj Kumar
Star and Daisy have Great Products
Star and Daisy have Great Products. All the products I have bought so far are sturdy, premium looking and safe for baby.
I have been an active user of Star and…
I have been an active user of Star and Daisy products. I have never faced any issue with quality and the products are always delivering as per the expectations.Mamta has always been there to help me in any product challenges.
I have ordered 02 No's and i received…
I have ordered 02 No's and i received only 01 No inside the box , I approached help desk team and spoken with Ms.Mamta Sain and she immediately responded and resolved issue and arranged for balance material delivery.
Great and quick assistance by khushi…
Great and quick assistance by khushi Bhatnagar😊 she quickly shared all the details and given best possible solution
Good product and I am very satisfied…
Good product and I am very satisfied with mamta sain the agent who was assigned to me regarding star and daisy products.
My order was mistakenly delivered…
My order was mistakenly delivered wrong. Upon contacting got immediate response from the website and got my issues resolved by agent Khushi Bhatnagar who understand my situation and gives best solution. Thank you star and daisy team, I appreciate your effort to provide better services.
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