Starel Stones Reviews 

Patrycya was amazing from start to finish. She managed to squeeze us in at short notice to have a look at the slab showroom as we had come from Scotland; the entire team went out of their way to help make ours decisions easier & we couldn’t recommend them enough.
The stone is simply gorgeous.

Very nice marble and good delivery by don

It was a pleasure to visit Starel slab showroom in Southampton. Which offered a large variety of high quality stones. We had the pleasure of being shown around by Patrycja who was very knowledge and offered us great customer service.

I have had a horrible experience with them. I ordered a vanity from them in May and they said it will be delivered in 2 weeks. They were responsive while the payment was due and post that no response from them whatsoever. It has been more than a month and they are neither returning my calls nor responding to emails and I have people moving in next week.

Don the driver from star el brilliant service came with a smile and was super helpful. Stone came in excellent condition and we will be ordering more in the future.

Hello. I don't like to complain in a public forum but I am trying to get someone to respond to me.  I have had an incorrect product and pallet sitting at my house for a long time now and, despite the multiple emails that I have sent and the many phonecalls I have made, the matter has not been resolved.  I have had no response to my last five emails, two online enquiries and various phonecalls. Grateful of some help please.

Good delivery by Dom.
Thank you

Incredible service. Alex and Sophie were both really helpful. Also excellent tiles for our not so large project.

We have had great customer experience with Starel Stone specifically Sophie. There was a mix up with our sinks for our vanity unit but they very quickly sent out new ones and took away the old even though it was a few months ago we bought their vanity unit that I LOVE. thank you

Excellent experience, excellent customer service, delivery on time and tiles top quality.

Thanks Alex for your support.

We recently visited Starel Stones in Southampton to choose a marble slab for our utility room and were looking for a very specific combination of soft muted greens and warm creams, which was far from an easy find.
The experience was excellent from start to finish. Starel Stones has an incredible selection of slabs, and what really stood out was the transparency throughout the process. Buying natural stone can often feel overwhelming, but they take all of the mystery out of it and make it easy to compare options and make informed decisions.
A special thank you to Patrycja, who went above and beyond during our visit. She was incredibly patient, knowledgeable and genuinely invested in helping us find the perfect slab for our project. Nothing felt rushed, and her attention to detail made all the difference.

If you’re looking for a stone supplier with a fantastic range, honest advice and exceptional customer service, I would highly recommend Starel Stones.

great Company, there collection is great. they are helpful and try to go the extra mile.. we use them on our property projects and will continue to..

Delivery driver Don waited for the team to finish break. Easy unload.

On time early morning delivery. Don was friendly and helpful.
Thankyou

Fantastic products. Margarita in the Guildford showroom was extremely knowledgable, and guided us to make the best design decision.
Quick delivery of in-stock products, and good communication on arrival of out-of-stock items - Alex has since assisted in follow-up order, and communication has been prompt and helpful.
Will certainly return to Starel Stones when the time comes to refit the kitchen!

Great products and fantastic customer service - the staff went the extra mile to accommodate our request when we needed an extra few boxes of tiles!

Very nice persons, was a pleasure to collaborate . Professionalism and seriousness. Will be my pleasure to collaborate on future.

Thank you Sophie, very helpful with samples and knowledge of product!