Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more
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Review summary
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Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it. It's a perfect opt... See more
Really nice comfortable mattresses (would have liked the pink edged one but out of stock!) Very quick delivery. Ordered two and very happy with them so grandparents ordered some as well for the kids,... See more
Fast effective delivery very good quilty and good for adults under 14kg.. Would recommend for the avarage below avarage and the high standard.. Value for money.. I will order another one and two for... See more
Company replied
Company details
About Starlight Beds
Written by the company
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Contact info
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, United Kingdom
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4.4
Excellent
2K reviews
Replied to 92% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Did not deliver to my flat left in…
Did not deliver to my flat left in foyer, l am confined to a wheelchair it was a struggle. The first mattress delivered by Chris was excellent no prob. I'll
March 24, 2026
Reply from Starlight Beds
Hi David,
Thank you for your feedback, and we’re really sorry to hear about this experience.
We completely understand how difficult this must have been, especially given your circumstances, and this is certainly not the level of service we aim to provide.
We’re pleased to hear your previous delivery went smoothly.
Thank you again for bringing this to our attention.
Kind regards,
Lillia
Arrived on time great service
Arrived on time great service. Feels comfy and am sure the grandkids will enjoy
April 1, 2026
Unprompted review
Reply from Starlight Beds
Hi Stephen,
Thank you for your lovely review!
We’re so pleased to hear everything arrived on time and that you’re happy with the comfort, we hope the grandkids enjoy it just as much!
Kind regards,
Lillia
The bed was unwrapped today
The bed was unwrapped today, one of the feet were very difficult to install and the when we went to put the new headboard on, we were so annoyed to find that there was only one bolt and plastic washer in the bag!!! Not good enough
March 25, 2026
Reply from Starlight Beds
HI Nicola,
Thank you for your feedback, and we’re really sorry to hear about your experience.
We’d just like to clarify that we supply the mattress only, so the bed base and fittings would have come from a different supplier.
That said, we completely understand how frustrating this must have been.
If there’s anything relating to the mattress that we can assist you with, please don’t hesitate to get in touch.
We’re always happy to help!
Kind regards,
Lillia
Reply from Starlight Beds
Hi Gaynor,
Thank you for your kind words!
We’re so pleased to hear you were happy with the service and speedy delivery. It really means a lot to us.
Kind regards,
Lillia
Great mattress
Great mattress, easy to use website. Really quick delivery. So pleased with my delivery
March 22, 2026
Reply from Starlight Beds
Hi Jade,
Thank you for such a wonderful review!
We’re over the moon to hear you found everything quick and easy, and that your delivery arrived in no time. It really means a lot to us.
Kind regards,
Lillia
An efficient and customer friendly service
I ordered two mattresses from Starlight. They were delivered extremely quickly in packaging that meant I didn't have bulky mattresses occupying much needed space and I am very pleased with the quality. Good customer service too. Very happy.
April 1, 2026
Unprompted review
Reply from Starlight Beds
Hi Lorraine,
Thank you for taking the time to share your experience.
We’re so pleased to hear that your order arrived promptly and that you’re happy with both the quality of the mattresses and the service you received.
Your feedback is greatly appreciated!
Kind regards,
Lillia
It arrived the next day
It arrived the next day, exactly what I ordered, very comfortable.
March 19, 2026
Reply from Starlight Beds
Hi Carole,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your order arrived so quickly and was exactly what you were hoping for. Knowing that you’re finding it so comfortable truly means the world to us.
We really appreciate you taking the time to share your experience, and we hope you continue to enjoy many cosy, restful nights ahead.
Kind regards,
Lillia
Affordable pricing and very comfortable mattress.
Affordable pricing, fast delivery very comfy mattress.
February 19, 2026
Reply from Starlight Beds
Hi Karen,
Thank you for your great review! We’re so pleased to hear you’re happy with the price, delivery speed, and comfort of your mattress.
We really appreciate your support and hope you continue to enjoy a great night’s sleep!
Kind regards,
Lillia
Great quality mattress
Great quality mattress! Very quick delivery will definitely recommend them and use them again
March 1, 2026
Reply from Starlight Beds
Hi Justina,
Thank you for your great review!
We’re so pleased to hear you’re happy with the quality of your mattress and that the quick delivery made a difference. It means a lot to us that you’d recommend us and plan to shop with us again.
If there’s anything we can do to make your experience a 5-star one, please don’t hesitate to let us know. We’d love to hear your feedback.
Thanks again for choosing us!
Kind regards,
Lillia
Fast delivery an the quality of product…
Fast delivery an the quality of product was brilliant
March 15, 2026
Unprompted review
Reply from Starlight Beds
Hi Shakila,
Thank you for your kind feedback!
We’re really pleased to hear that you were happy with both the fast delivery and the quality of your product. That’s exactly what we strive for.
Thanks again for choosing us, we hope you enjoy it!
Kind regards,
Lillia
Quality bed and next day delivery was…
Quality bed and next day delivery was very good surprise
February 28, 2026
Reply from Starlight Beds
Hi Michael,
Thank you for your great review!
We’re delighted to hear you’re happy with the quality of your bed, and that the next day delivery was a pleasant surprise. We always aim to deliver both great products and fast service.
Thanks again for choosing us, we hope you enjoy many comfortable nights ahead!
Kind regards,
Lillia
mattress
the mattresses came and are really comfortable to sleep on also the price was really good for 2 aswell
March 6, 2026
Unprompted review
Reply from Starlight Beds
Hi Sandra,
Thank you for your lovely feedback!
We’re so pleased to hear that you’re finding the mattresses really comfortable and that you were happy with the value for money too.
We hope you continue to enjoy a great night’s sleep, and thanks again.
Kind regards,
Lillia
Great value, great service.
This is the second time I’ve used Starlight in the last few months.
Needed two more single mattresses as the grandson wanted a bunk bed at home.
Somehow ordered the wrong size but contacted them first thing next day to try to amend the order.
I was too late as it had been processed overnight but was told that they would cancel the order and process a refund and I could just raise another order.
This was all done with no fuss and the refund was back in my account before the second order was charged.
The replacement order was still delivered next day.
Great value mattresses and first class customer service.
Highly recommended.
February 26, 2026
Unprompted review
Reply from Starlight Beds
Hi George,
Thank you so much for your kind words!
We’re really glad we could get everything sorted quickly for you, even with the mix-up on the order. Our team always aims to make things as smooth and stress-free as possible, so it’s great to hear that the refund and replacement order were handled to your satisfaction.
We hope your grandson is enjoying his new bunk bed setup!
Thanks again for your continued support and recommendation, it truly means a lot to us.
Kind regards,
Lillia
Feb 2026 - Single bed mattress ordered
I ordered a single bed mattress from Starlight Beds. It was delivered to me reliably and promptly within a few days. I was able to specify the delivery date to suit me, which was very convenient. The mattress was good quality, as I had expected. I would definitely purchase from Starlight Beds again .
February 13, 2026
Reply from Starlight Beds
Hi,
Thank you so much for your lovely review!
We’re so pleased to hear that your mattress was delivered promptly and that being able to choose a delivery date made things more convenient for you. It’s great to know the quality met your expectations too.
We truly appreciate your kind words and your support, and we look forward to helping you again in the future!
Kind regards,
Lillia
Great price great product and speedy…
Great price great product and speedy delivery. Thank you
February 16, 2026
Reply from Starlight Beds
Hi Su,
Thank you for your great review.
We’re so pleased to hear you were happy with the price, the product, and the speedy delivery. That combination is exactly what we aim to deliver every time.
We really appreciate your support, thank you for choosing us.
Kind regards,
Becky
Execellent mattress and swift delivery
February 19, 2026
Unprompted review
Reply from Starlight Beds
Hello,
Thank you for the five-star review! We’re glad to hear that the mattress and delivery meet your expectations! We’ll make sure that the praise is passed over so that we continue to meet and surpass these expectations going forwards.
If you ever have any future questions or concerns, please feel free to get back in contact with us. We will always be happy to help!
Kind regards,
Megan
Good quality mattress
Very simple to order. Mattress as described and good quality. Fast delivery. I would recommend.
January 27, 2026
Reply from Starlight Beds
Hello Susan,
Thank you for the taking the time to leave us your review! We’re happy to hear that you found our order process simple, and that the mattress meets your expectations. Your word of recommendation means a lot to us and helps our future customers feel secure in choosing us to give them a great night’s sleep.
If you ever have any future questions or concerns, please feel free to get back in contact with us. We will always be happy to help!
Kind regards,
Megan
Single shorty matteress
5 star service great price good value for money even though it was cheap better than exoected
February 13, 2026
Reply from Starlight Beds
Hi Graham,
Thank you for your fantastic review.
We’re delighted to hear you felt the service was 5-star and that the mattress offered such great value for money. It’s especially nice to know it exceeded your expectations, that’s always what we aim for, no matter the price point.
We really appreciate you taking the time to share your feedback.
Kind regards,
Becky
Great Travel Cot Mattress
Great travel cot mattress, went for the 4 inch thick option, fits our travel cot perfectly. Easy ordering and very quick dispatch. Very pleased.
February 17, 2026
Unprompted review
Reply from Starlight Beds
Hi Tony,
Thank you for your lovely review.
We’re so pleased to hear the 4-inch travel cot mattress fits perfectly and that you found the ordering process easy with quick dispatch. It’s great to know you’re very pleased with your choice.
We really appreciate you taking the time to share your feedback.
Kind regards,
Becky
Lovely mattress
Lovely mattress, needed smaller than a single to go on a sofa bed, it’s perfect!
February 9, 2026
Reply from Starlight Beds
Hi Clare,
Thank you for your lovely review.
We’re so pleased to hear the mattress was the perfect size for your sofa bed and that it’s working exactly as you needed. Getting the right fit for smaller or non-standard spaces is something we’re always happy to help with.
We really appreciate you taking the time to share your feedback and hope you enjoy the comfort.
Kind regards,
Becky
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