Starlight Beds Reviews 1,544

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the mattresses, for their excellent quality and comfort, often exceeding expectations given the affordable prices. Many people highlight the quick and efficient delivery service, noting that items arrived promptly and were well-packaged. The overall ordering process is also described as easy and straightforward, with good communication regarding delivery updates. However, some people were dissatisfied with their order experience, citing issues such as lost parcels, delayed deliveries, or receiving damaged items. A few customers also found the mattresses to be uncomfortable or of low quality, contrary to the majority opinion.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the swift and quick delivery... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers praise the great... See more

Order

Reviewers mention ambiguous feedback about order. Many customers found the ordering process easy and... See more

Price

Users describe positive interactions with price, consistently highlighting that products offer great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more

Rated 5 out of 5 stars

Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it. It's a perfect opt... See more

Rated 5 out of 5 stars

Really nice comfortable mattresses (would have liked the pink edged one but out of stock!) Very quick delivery. Ordered two and very happy with them so grandparents ordered some as well for the kids,... See more

Rated 5 out of 5 stars

Fast effective delivery very good quilty and good for adults under 14kg.. Would recommend for the avarage below avarage and the high standard.. Value for money.. I will order another one and two for... See more

Company replied


Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Store

About Starlight Beds

Written by the company

Introducing! Starlight Beds™

Every mattress is made to order, by hand and delivered directly to you

  • All mattresses are manufactured in the UK
  • No retail mark-up to save you money
  • Over 25,000 customer reviews on Amazon
  • Rolled and boxed mattresses for easy carrying
  • Free UK delivery on all beds and mattresses

Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.

Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.

We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.

We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.

Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

promised delivery on friday

promised delivery on friday, collect myself from b&q, they totally let me down, still waiting.
will not buy from these again.

January 2, 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

We’re sorry to hear that your delivery did not arrive as promised and understand how disappointing this must be, especially when you were expecting to collect it yourself. This is not the experience we aim to provide. Please contact our customer support team at help@starlightbeds.co.uk so we can look into this for you and assist further.

Rated 5 out of 5 stars

Brilliant

Brilliant! Quick cheap and really good quality my boy is very happy with his new mattress

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. The mattress was ordered on Friday/Saturday and delivered on Wednesday.
Also Wednesday happened to be Christmas Eve...so I'm super pleased with their speed.
Mattress not bad either

December 24, 2025
Unprompted review

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