Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more
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About Starlight Beds
Written by the company
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Contact info
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, United Kingdom
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
Replied to 92% of negative reviews
Typically takes over 1 month to reply
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Lovely bed and quick delivery
Easy to order
Easy to order, arrived in good time, was as advertised, good value for money. Comfortable
2ft6 shorty mattress.
The shorty mattress was delivered in quick time and, although comfort hasn't been tested yet, it's quality looks good.
Good quality mattress for price and…
Good quality mattress for price and swift delivery
Excellent service excellent mattress I…
Excellent service excellent mattress I am delighted with my purchase
Great mattress for our spare room &…
Great mattress for our spare room & fast delivery. Would recommend.
Single matress
Easy to order , quick delivery, mattress not quite as good as looked, far to soft
Really nice comfortable mattresses…
Really nice comfortable mattresses (would have liked the pink edged one but out of stock!) Very quick delivery. Ordered two and very happy with them so grandparents ordered some as well for the kids, there was an issue with the discount code but customer services fixed and price matched which we were very grateful for. Would definitely recommend!
Very happy with my experience shopping…
Very happy with my experience shopping with Starlight beds will defo be ordering again. Thanks again.
new mattress
bed comfortable arrived on time as stated would order from your company again
Excellent customer service
Excellent customer service, quickly sorted misorder and refund. Correct order delivered swiftly
Helpful and Professional
Rebecca at Starlight Beds is excellent, really prompt in responding to emails and very helpful, even going the extra mile to provide details of another mattress from a sister company and getting a discount voucher that I couldn’t download. The mattresses were delivered within 48hrs and being vacuum packed easy to get upstairs and into the bedroom. Can’t fault this company and their staff.
Efficient ordering and processing…
Efficient ordering and processing process, Good updates and arrived on time. Good quality product providing a good night's sleep for Visitors on my sofabed, Very pleased
Avoid if you don't want to replace within in a year
I wrote a review on this mattress when I purchased it 3 months ago which was positive due to good customer service and swift delivery . However after the double mattress has been slept on by a 7 stone teenager since the end of September it has become bobbled, discoloured and worse of all it has dipped in the middle. God only knows how it would fair with 2 grown adults occupying it?? It's a shame I can't post photos on here, as everyone I have shown cannot believe the state it's in - apart from Starlight Beds of course (or the sleep people as they're also known) . To them this is normal wear and tear and despite a back and forth via email they continue to believe that is the case. It most definitely is NOT 'just wear and tear' and judging by the first 3 months use it will not be fit for purpose within 12 months - which ironically is the length of the guarantee they give you. Although I'm not sure what the guarantee is worth as significant dipping is not covered. AVOID AT ALL COSTS UNLESS YOU WANT TO PURCHASE A NEW MATTRESS WITHIN THE YEAR.
EDIT FOLLOWING THEIR RESPONSE. the response from Starlight Beds suggested I did not send photos of the dip. I did send pics however they then requested I measure the dip and send photos of the measurements. At this point I gave up. I was not going to win. BUY FROM THEM AT YOUR PERIL

Reply from Starlight Beds
King size mattress
Ordered King size Lovely mattress this is the third mattress I’ve purchased with starlight beds never had any issues really great prices and quick delivery
Great mattress
Great mattress, very comfortable. My son has been sleeping much better. Mattress fitted perfectly on bunkbed.
I would recommend this product.
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