Starlight Beds Reviews 1,546

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the mattresses, for their excellent quality and comfort, often exceeding expectations given the affordable prices. Many people highlight the quick and efficient delivery service, noting that items arrived promptly and were well-packaged. The overall ordering process is also described as easy and straightforward, with good communication regarding delivery updates. However, some people were dissatisfied with their order experience, citing issues such as lost parcels, delayed deliveries, or receiving damaged items. A few customers also found the mattresses to be uncomfortable or of low quality, contrary to the majority opinion.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the swift and quick delivery... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers praise the great... See more

Order

Reviewers mention ambiguous feedback about order. Many customers found the ordering process easy and... See more

Price

Users describe positive interactions with price, consistently highlighting that products offer great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more

Rated 5 out of 5 stars

Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it. It's a perfect opt... See more

Rated 5 out of 5 stars

Really nice comfortable mattresses (would have liked the pink edged one but out of stock!) Very quick delivery. Ordered two and very happy with them so grandparents ordered some as well for the kids,... See more

Rated 5 out of 5 stars

Fast effective delivery very good quilty and good for adults under 14kg.. Would recommend for the avarage below avarage and the high standard.. Value for money.. I will order another one and two for... See more

Company replied


Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Store

About Starlight Beds

Written by the company

Introducing! Starlight Beds™

Every mattress is made to order, by hand and delivered directly to you

  • All mattresses are manufactured in the UK
  • No retail mark-up to save you money
  • Over 25,000 customer reviews on Amazon
  • Rolled and boxed mattresses for easy carrying
  • Free UK delivery on all beds and mattresses

Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.

Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.

We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.

We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.

Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and good price/quality

Ordered the wrong size mattress for my little one stupidly. Contacted starlight beds via email and they email and they gave us a full refund and let us keep the mattress. ordered the right size through them. Best service weve had in ages.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the mattress

Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it.
It's a perfect option to the old fashioned 'putmeup' beds many people still suffer from, understandably, as good quality mattresses are expensive nowadays.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely prompt delivery

Extremely prompt delivery. Somewhat surprised at the size of the mattress box but it miraculously sprung out to it's proper size when released from it's wrapping. Does the job on a spare bed excellently.

November 18, 2025
Rated 5 out of 5 stars

Easy to order.

Easy to order.
Very reasonable prices.
Good communication and speedy delivery.
Item as described and no issues at all with the whole process.

November 8, 2025
Rated 5 out of 5 stars

Great mattress

We ordered a small double mattress which arrived really quickly. No contact regarding deliver but wasn’t a problem as I work from home.
Daughter said it’s really comfy :)

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous mattress for the…

Fabulous mattress for the price,actually didn't expect it to be so thick. Fast delivery and looking forward to sleeping on it. Will be buying my mattresses from here in the future,thank u

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality.

October 22, 2025
Starlight Beds logo

Reply from Starlight Beds

We’re sorry to hear that the product did not meet your expectations. From our records, a full refund has been issued in relation to the issue experienced. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Excellent value for money

Really pleased with the mattress.
Only opened it today,due to having decorators in.
On opening it gently expanded to full size.
A really nice mattress. Good depth to it.

September 30, 2025

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