I started using the Menthylated Folate Chewables. Within a few weeks I noticed that my skin, hair and nails are healthier, my hormones are starting to recover and my mood and mental wellbeing has si... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My enquiry on your website was answered promptly, and I received the ordered Ergo Pouch 2.5 tog just as quick. My previous experiences with Starsweepers were at their shop, and the service was very he... See more
Excellent service. Even though the team were still on leave, they managed to courier my order to me as I needed it urgently. My kids have always, and will always, only use products from Star Sweepers!... See more
Company replied
I’ve bought Ergopouch sleepsuits from Star sweepers on multiple occasions, their service is great! I received my suits in 2 days. Also, I totally believe that my kids are such good sleepers due to the... See more
Company replied
Company details
Written by the company
Star Sweepers was founded with one thing in mind: offering quality sleep solutions to help your little one (and yourself!) enjoy a better night's sleep. Founded by a mom who has worked with global brands in the baby industry for over 10 years, Star Sweepers offers products which are fully safety compliant, ethically produced, sustainable sourced and of the highest quality. With the birth of her first-born, she had many sleepless nights worrying if her little one was warm enough. Although he was a good sleeper, blankets were always kicked off leaving him uncovered and cold. In the search for local products, she found that there was really a need for high-quality, safe sleepwear to give you peace of mind at night. Today Star Sweepers is the exclusive supplier of world-renowned brand ergoPouch in South Africa. Now locally warehoused and efficiently shipped, better sleep is right at your doorstep! WHO IS ERGOPOUCH? Not familiar with this amazing brand? Well here’s the low down. ergoPouch prides themselves on being THE reliable and trusted innovators of natural, organic sleep products for babies and toddlers and first and foremost WE LOVE SLEEP! They are an Australian company renowned for the design and manufacture of high quality baby swaddles, sleeping bags, sleep suits, pajamas made from skin-friendly natural breathable fibers and offer a diverse range of fashion forward designs and prints. Their products are warehoused by Star Sweepers and shipped efficiently within South Africa, sleep cannot be delivered any faster! Like ours, their mission is to give baby a safe, ethical and overall better night’s sleep... and in style! WHERE DID IT ALL BEGIN? ergoPouch was founded in 2008 by super sleep deprived mum Alina Sack. Alina was inspired to develop the first ergoPouch sleeping bag with her first son who was somewhat of a ‘challenged’ sleeper. Desperate to help the entire family get a better night's sleep, Alina got out her sewing machine and made him the very first ergoPouch sleeping bag. It worked. He could move around the crib without getting tangled and the bag kept him snug and sleeping peacefully all night. Today ergoPouch is a market leading and award-winning brand in Australia and growing quickly in the USA and the company’s products are now sold worldwide in other countries/continents such as New Zealand, Middle East, South America, Europe/UK and Asia. WHY CHOOSE ERGOPOUCH? Every ergoPouch product is made using natural breathable fibers such as organic cotton and bamboo. Their entire range is ergonomically shaped for hip development and has been officially recognized by the International Hip Dysplasia Institute as “hip-healthy” and has the National Eczema Association (NEA USA) Seal of Acceptance for the Cocoon Swaddle Bags. ergoPouch products are TOG (warmth) rated to suit every temperature, every Pouch comes with a room Thermometer and dressing guide so you know which TOG warmth to dress your child. A selection of items are convertible for multi-functionality, such as our Sleep Suit Bag that converts from a Sleeping Bag to a Suit with legs using zippers and our Cocoon Swaddle Bag that can be used as an (arms-in) Swaddle or (arms-out) Sleeping Bag. They believe all children deserve to sleep in premium fibers that care for their health and safety, as well as the environment. From their fibers through to their manufacturing, they consider all stages of development to deliver sustainable and ethical sleepwear.
Contact info
325 Sandalwood drive, 0081, Pretoria, South Africa
- info@starsweepers.co.za
- starsweepers.co.za
4.9
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Star Sweepers
Thank you, Ada-Marié, for the awesome review! We're delighted to hear you love the quality of our products. Your support keeps us motivated to keep delivering the best.
Happy!
Product arrived 4days after ordering. It has this card that shows you what the room temp is, which gives you an indication of what to dress your baby in underneath the sleepsack.
Great product! So happy.
June 24, 2024
Reply from Star Sweepers
Thanks, Leandri, for the great review! We’re thrilled that you’re loving the product and finding the room temp card useful. We're glad we've hit our aim of making things easier and more comfortable for you and your baby!
Always quick to deliver and dispatch an…
Always quick to deliver and dispatch an order. Second time ordering and will definitely again. Nice variety of products.
June 24, 2024
Reply from Star Sweepers
Thanks a bunch, Marelise! We’re stoked to hear that you’re enjoying our quick delivery and wide range of products. Your repeat business means a lot to us. Can’t wait to see you again soon!
My order was shipped out the same day…
My order was shipped out the same day and received it within 2 days. Exceptional service. Great quality product. Would definitely order again.
July 1, 2024
Reply from Star Sweepers
Thanks, Simoné, for the stellar review! We’re thrilled to hear you received your order so quickly and that you’re loving the quality of our product. Your shout-out to our exceptional service means the world to us. Can’t wait to have you back for your next order!
Reply from Star Sweepers
Thanks, Melissa! We’re over the moon that our product is keeping your little one cozy and that you’re so happy with your purchase. Cozy vibes all around!
Reply from Star Sweepers
Thanks, Vanessa! We’re thrilled to hear you’re impressed with both our service and products. Your feedback makes our day! Cheers to more excellent experiences ahead!
Onsie 2.5tog | we love it
We love all the sleeping bags from ergoPouch! We have one for summer and one for winter and now recently purchased the Onsie for winter which our son LOVES! He says every evening: I look forward getting into my sleep suit! Best quality and I don‘t have to worry when he kicks off his blankie at night!
June 25, 2024
Reply from Star Sweepers
Thanks so much, Helena! We’re thrilled to hear that your little one is loving his Sleep Onesie and that our ergoPouch sleeping bags are keeping him cozy year-round. Knowing he looks forward to bedtime makes us so happy! No more blankie battles—just sweet dreams and snug nights.
Ergopouch is the best quality
Fab quality products from ergopouch and really fast shipping and delivery. Overall an excellent customer experience.
May 30, 2024
Reply from Star Sweepers
Dear Kirsty. Thank you so much for your wonderful review! We're delighted to hear that you are pleased with the quality of our Ergopouch products and that our shipping and delivery met your expectations. Providing an excellent customer experience is our top priority, and your feedback truly means a lot to us.
If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Incredible service
Incredible service! I receive the sleepsuit in 2 days, right in time for the cold days. The product is also incredible, beautifully made and keeps bubs nice and cozy. Much more spacious than a standard sleepsack, which bubs was struggling with.
May 30, 2024
Reply from Star Sweepers
Dear Sanmari. Thank you for your fantastic review! We're thrilled to hear that your sleepsuit arrived quickly and just in time for the colder weather. It's wonderful to know that you're impressed with the quality and design, and that it keeps your little one comfortable and cozy.
Your positive feedback means a lot to us, and we're delighted that you're happy with your purchase.
Reply from Star Sweepers
Dear Alison. Thank you so much for your kind words! We’re thrilled to hear that you are impressed with both the quality of our products and our service. Your satisfaction is our top priority, and your feedback is greatly appreciated.
If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out.
Reply from Star Sweepers
Dear Sonja. Thank you for the awesome review! We're thrilled to hear that our product has hit the mark and zoomed its way to you in record time.
Exceptional
Super fast delivery, superior quality fabric and prints.. very pleased! Highly recommend
May 30, 2024
Reply from Star Sweepers
Woohoo! Thanks a bunch for your stellar review! We're stoked that our speedy delivery and products have earned your seal of approval. Your recommendation means the world to us!
If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out
I RECEIVED MY ORDER THE NEXT DAY!!
I RECEIVED MY ORDER THE NEXT DAY!!! PLUS ITS A GREAT PRODUCT
May 26, 2024
Reply from Star Sweepers
Hi Lizel. We're over the moon that you received your order so quickly and that you're loving your new product. It's music to our ears!
If there's anything else we can do to keep that smile on your face, just give us a shout.
High Quality Product
Fast delivery, great and high quality product!
Nice and warm for the winter and will last my child long.
May 26, 2024
Reply from Star Sweepers
Dear Dane. Thanks a bunch for your awesome review! We're thrilled to hear that you received your order quickly, and that you're loving the cozy warmth it brings for winter!
Love these ergopouch sleep options
Love these ergopouch sleep options. They are expensive but they are so worth it and they wear really well and the quality is superb. Star Sweepers is incredible, you order and within hours have courier confirmation. Its great service
May 3, 2024
Reply from Star Sweepers
Hi Jessica. Thank you so much for your amazing review! We're thrilled that you love the ergoPouch products—they're definitely designed to be worth every penny with their superb quality and durability.
If you ever need more cozy sleep solutions or have any questions, we're here and ready to help. Here's to many more nights of restful sleep and fantastic service!
Reply from Star Sweepers
Hi Joanne. Thanks a bunch for your awesome review! We're thrilled to hear that your online shopping experience with us was smooth sailing, and our speedy delivery got your goodies to you in a flash!
Reply from Star Sweepers
Dear Lauren. Wow, thanks a million for your fantastic review! We're absolutely thrilled that you had an excellent experience with us and that our delivery hit the mark!
If there's anything else we can do to keep that smile on your face, just let us know. We're here and ready to make your next experience even more awesome!
Fast delivery
April 25, 2024
Reply from Star Sweepers
Dear Klara. Thanks a bunch for your awesome feedback! We're thrilled that our delivery was speedy for you. Quick and efficient is our motto!
If there's anything else you need or if you have more feedback to share, just give us a shout. We're here and ready to help make your experience even better!
Very efficient with delivery of order
Star Sweepers were very efficient with the delivery of my order. I was very happy to receive my order so quickly!
April 4, 2024
Reply from Star Sweepers
Thank you for your stellar review! We're over the moon that our delivery service hit the mark for you and that you received your order with such speed. It's always our goal to make your shopping experience as swift and smooth as possible!
If there's anything else we can do for you or if you have any questions in the future, feel free to reach out. We're here and ready to help.
Great service
I ordered in the morning and already received my delivery that same afternoon. Very good service.
April 3, 2024
Reply from Star Sweepers
Dear Monique. Wow! Thank you for your amazing review! We're thrilled that you got your order to you so quickly—same day delivery for the win!
If there's anything else you need or if you have more feedback to share, just give us a shout. We're here and ready to make your shopping experience even more awesome!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.