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Review summary
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My enquiry on your website was answered promptly, and I received the ordered Ergo Pouch 2.5 tog just as quick. My previous experiences with Starsweepers were at their shop, and the service was very he... See more
Excellent service. Even though the team were still on leave, they managed to courier my order to me as I needed it urgently. My kids have always, and will always, only use products from Star Sweepers!... See more
Company replied
I’ve bought Ergopouch sleepsuits from Star sweepers on multiple occasions, their service is great! I received my suits in 2 days. Also, I totally believe that my kids are such good sleepers due to the... See more
Company replied
Company details
Written by the company
Star Sweepers was founded with one thing in mind: offering quality sleep solutions to help your little one (and yourself!) enjoy a better night's sleep. Founded by a mom who has worked with global brands in the baby industry for over 10 years, Star Sweepers offers products which are fully safety compliant, ethically produced, sustainable sourced and of the highest quality. With the birth of her first-born, she had many sleepless nights worrying if her little one was warm enough. Although he was a good sleeper, blankets were always kicked off leaving him uncovered and cold. In the search for local products, she found that there was really a need for high-quality, safe sleepwear to give you peace of mind at night. Today Star Sweepers is the exclusive supplier of world-renowned brand ergoPouch in South Africa. Now locally warehoused and efficiently shipped, better sleep is right at your doorstep! WHO IS ERGOPOUCH? Not familiar with this amazing brand? Well here’s the low down. ergoPouch prides themselves on being THE reliable and trusted innovators of natural, organic sleep products for babies and toddlers and first and foremost WE LOVE SLEEP! They are an Australian company renowned for the design and manufacture of high quality baby swaddles, sleeping bags, sleep suits, pajamas made from skin-friendly natural breathable fibers and offer a diverse range of fashion forward designs and prints. Their products are warehoused by Star Sweepers and shipped efficiently within South Africa, sleep cannot be delivered any faster! Like ours, their mission is to give baby a safe, ethical and overall better night’s sleep... and in style! WHERE DID IT ALL BEGIN? ergoPouch was founded in 2008 by super sleep deprived mum Alina Sack. Alina was inspired to develop the first ergoPouch sleeping bag with her first son who was somewhat of a ‘challenged’ sleeper. Desperate to help the entire family get a better night's sleep, Alina got out her sewing machine and made him the very first ergoPouch sleeping bag. It worked. He could move around the crib without getting tangled and the bag kept him snug and sleeping peacefully all night. Today ergoPouch is a market leading and award-winning brand in Australia and growing quickly in the USA and the company’s products are now sold worldwide in other countries/continents such as New Zealand, Middle East, South America, Europe/UK and Asia. WHY CHOOSE ERGOPOUCH? Every ergoPouch product is made using natural breathable fibers such as organic cotton and bamboo. Their entire range is ergonomically shaped for hip development and has been officially recognized by the International Hip Dysplasia Institute as “hip-healthy” and has the National Eczema Association (NEA USA) Seal of Acceptance for the Cocoon Swaddle Bags. ergoPouch products are TOG (warmth) rated to suit every temperature, every Pouch comes with a room Thermometer and dressing guide so you know which TOG warmth to dress your child. A selection of items are convertible for multi-functionality, such as our Sleep Suit Bag that converts from a Sleeping Bag to a Suit with legs using zippers and our Cocoon Swaddle Bag that can be used as an (arms-in) Swaddle or (arms-out) Sleeping Bag. They believe all children deserve to sleep in premium fibers that care for their health and safety, as well as the environment. From their fibers through to their manufacturing, they consider all stages of development to deliver sustainable and ethical sleepwear.
Contact info
325 Sandalwood drive, 0081, Pretoria, South Africa
- info@starsweepers.co.za
- starsweepers.co.za
4.9
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very efficient
Our order was delivered so quickly and efficiently! We are also so happy with the quality of the sleep suits we ordered, perfectly cozy for the winter!
April 2, 2024
Reply from Star Sweepers
Hi Nikki. Thank you for your wonderful review! We're thrilled to hear that your order arrived swiftly and that you're loving the cozy warmth of our ergoPouch Sleep Suits.
If there's anything else we can do for you or if you have any questions about our products, feel free to reach out. We're here and ready to help make your shopping experience even more fantastic.
Wishing you many more cozy nights ahead!
Third order; always satisfied
This was my third order. The sleepsuits are of a high quality, I am always very satisfied. And the reassurance that my toddler is warm and safe in her crib is priceless. The service is excellent. I will place the order today, and it will be shipped the next day. Can highly recommend.
April 2, 2024
Reply from Star Sweepers
Dear Jolanda. Thank you so much for your amazing review and for being a loyal customer! We're thrilled to hear that the ergoPouch sleepsuits have consistently met your expectations in terms of quality and comfort.
We're also delighted that you've found our service excellent and that we could process your orders quickly. Your recommendation means the world to us!
If there's anything else we can do for you or if you have more feedback to share, please don't hesitate to reach out. We're here and excited to assist with your next order!
Service delivery was excellent 💕💕💕
March 31, 2024
Reply from Star Sweepers
Hi Minenhle. Thank you so much for your lovely review! 💕💕💕 We're thrilled that you found our service delivery excellent—it's always our goal to exceed expectations!
Best quality sleeping bag for babies
Good service and fast delivery!!
This is my second purchase as my daughter is now a bigger size sleeping bag. It is the best quality and I highly reccomend ErgoPouch.
March 28, 2024
Reply from Star Sweepers
Hi Nadia. Thank you so much for your fantastic review! We're thrilled that you've returned for another purchase and that you're loving our ergoPouch sleeping bags for your growing daughter.
If there's anything else we can do for you or if you have more feedback to share, just let us know.
Wishing your daughter many cozy and peaceful nights ahead!
Great customer service.
My sleep sack after its first wash ripped at the stitching. Star sweepers replaced it immediately.
March 12, 2024
Reply from Star Sweepers
Dear Julia. Thank you so much for your feedback! We're thrilled that we could quickly replace it for you. Your satisfaction is our top priority!
If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. We're here and ready to ensure you have the best experience possible with us!
Wishing you many cozy nights ahead!
Reply from Star Sweepers
Hi Clare. We're thrilled that you had a speedy delivery experience with us and that our products met your expectations. We aim to deliver exactly what we promise!
If there's anything else we can do for you or if you have more feedback to share, just let us know. We're here and ready to make your next shopping experience even more fantastic!
Cheers to more happy deliveries and satisfied customers like you!
Fast and Efficient
Fast and efficient, goods were shipped immediately and received next day.
Impressed with the friendly and quick service.
(Thumbs Up)
March 11, 2024
Reply from Star Sweepers
Thank you so much for your amazing review and thumbs up! 🌟 We're thrilled that you had a fast and efficient shopping experience with us, and that our friendly service made a positive impression. It's always our goal to deliver happiness as quickly as possible!
If there's anything else we can do for you or if you have any questions, feel free to reach out. We're here and excited to assist with your next order!
Reply from Star Sweepers
Dear Jodi. Thank you so much for your wonderful review! We're thrilled to hear that you had an absolute great experience. Your satisfaction means everything to us!
Very fast shipping!
Very fast shipping!! So happy with product. Bought a sleeping bag a year ago and we still use it and its in same condition. Quality is really exceptional.
March 6, 2024
Reply from Star Sweepers
Dear Simone. Thank you so much for your fantastic review! We're thrilled that you're happy with our fast shipping and that your sleeping bag has stood the test of time with exceptional quality. It's music to our ears knowing we've made a positive impact on your little one's sleep routine!
If there's anything else we can do for you or if you need assistance in the future, just let us know. We're here and ready to keep your cozy adventures going strong!
Best service and delivery
I only use Ergo Pouch for my little one, I ordered at 10pm and received my order the next day before 12pm. Thank you for always being so quick with orders.
March 5, 2024
Reply from Star Sweepers
Dear Andrea. Thank you so much for your amazing review and for choosing ergoPouch for your little one! We're thrilled that our speedy service got your order to you in record time—it's our pleasure to make your shopping experience quick and convenient!
If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. We're here and ready to ensure every order is as seamless and quick as possible!
They arrived super quickly and really…
They arrived super quickly and really good quality product
March 4, 2024
Reply from Star Sweepers
Dear Aimee. Thank you for your review. We appreciate you taking the time to share your feedback. Happy to hear you are thrilled with the product quality and service. Hope to see you again soon!
Reply from Star Sweepers
Dear Michelle. So glad to hear you are satisfied with our service. Hope to see you again soon!
Simply the best experience to buy from…
Simply the best experience to buy from them! Sleeping onesies are durable and reliable. Bought the 5th set for our little one!
February 20, 2024
Reply from Star Sweepers
Dear Melanie. Thank you for your kind review and continued support. We value your support!
These are the best sleep sacks
These are the best sleep sacks for your baby. Great quality, variety of products, and speedy service. I have been buying from them for 2 years now.
February 22, 2024
Reply from Star Sweepers
Dear Anthea. Thank you for your wonderful feedback and continuous support. Hope your little one loves the Jersey bags!
Reply from Star Sweepers
Dear Di. Thank you for your review. We appreciate you taking the time to share your feedback. Hope to see you again!
Quality products and online experience
Products are exactly as advertised, real quality. Shipping was also prompt and easy. Very happy!
February 6, 2024
Reply from Star Sweepers
Dear Zaheera. So glad to hear you are pleased with the product quality and our service. Thank you for taking the time to share your feedback!
Reply from Star Sweepers
Dear Mienique. We are so glad that you are pleased with the service from Star Sweepers. Thank you for your support!
Reply from Star Sweepers
Dear Arwen. So glad to hear you are pleased with the product quality and our service. Thank you for taking the time to share your feedback!
Delivery was quick
Delivery was quick, and I love the product! This was my second order, so already knew it was good quality!
January 17, 2024
Reply from Star Sweepers
Dear Skye. Thank you for your feedback and continued support. So glad to hear you are pleased.
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