today morning i happen 1 trade and to open that trade cost was maximum 20 dollar but I was charged more than I expected 296.40 dollar , even i have double check the spread or cost to open the trad... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After 6 months with Startrader I am happy to award 5 stars. The platform is still young, and there are still weaknesses that need to be fixed, especially regarding transparency. But I have not had a... See more
Company replied
The best thing of this Startrader platform is like fabulous wether it's deposit or withdrawal or spread. Very quick service is given. When someone gets any trouble customer services are available very... See more
Company replied
Very Disappointing Experience with Startrader I started trading with Startrader, but unfortunately, my experience has been extremely disappointing. I was charged more than I expected, and I f... See more
Company replied
Company details
Written by the company
Established in 2019, STARTRADER delivers a transparent and professional trading experience built on clarity and reliability. With competitive trading conditions, tighter spreads, efficient execution, and a wide range of global assets, the broker supports traders to operate with confidence. STARTRADER is founded on trust and integrity and holds licenses from established regulatory authorities across multiple jurisdictions. The ecosystem continues to grow, connecting retail traders, introducing brokers, and institutional partners through a unified network. The team moves forward with its traders, upholding strength, trust, ambition, and resilience as the foundations of its progress.
Contact info
Suite 201, 2nd Floor, The Catalyst, 40 Silicon Avenue, Ebene Cybercity, Mauritius
- info@startrader.com
- startrader.com
You should know
3.2
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick response ,good assistant
March 4, 2026
Reply from STARTRADER
Hi Morne,
We truly value your feedback. It is wonderful to know that you experienced a quick response and found our assistance helpful. Your recognition reassures us that our commitment to efficiency, professionalism, and attentive client care is making a meaningful impact.
At STARTRADER, we strive to ensure that every client enjoys seamless support and reliable guidance throughout their trading journey. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
StarTrader customer service has…
StarTrader customer service has responded very quick, for my withdrawal request.
And, genuinely STARTRADER very good broker app for trading platform.
March 1, 2026
Reply from STARTRADER
Hi Mohammed Zaheer,
We genuinely appreciate your feedback. It is wonderful to know that STARTRADER’s customer service responded quickly to your withdrawal request and that you find our broker app genuinely very good for trading. Your recognition reassures us that our commitment to efficiency, reliability, and attentive support is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless transactions, a user‑friendly platform, and responsive service so you can trade with confidence. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Bad trading experience
Bad trading experience
I had deposited 500 dt after I made profit so they declined withdrawal also I stopped receiving otps of withdrawal after making profit of 1487.57 also after some time they waived off my whole profit by saying unethical trading style, like seriously I am in forex from last 5 years not happened like this before by my potential and skill I did profit and how can they cut it... Worst experience
My account no. - 24050156
February 20, 2026
Unprompted review
Reply from STARTRADER
Hi Sajal Mishra,
We appreciate your patience as we conduct our review.
Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.
We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.
Regards,
STARTRADER Team
StarTrader Deceiving Clients and Withholding Earnings
This is my Startrader account 23238219. They are fraudsters and scammers. They have deducted my profit and are making lame excuses. It seems you are only making excuses to keep clients’ money.
I want to tell the world that this is a fraudulent company, and people should not invest in it. They deceive their clients. StarTrader is not a trustworthy company at all.
January 27, 2026
Unprompted review
Reply from STARTRADER
Hi Marius Dragos Constantinescu,
We appreciate your patience as we conduct our review.
Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.
We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.
Regards,
STARTRADER Team
Reply from STARTRADER
Hi Marko Vasič,
We deeply value your feedback. It is wonderful to know that you find STARTRADER fast, nice, and polite in our service. Your recognition reassures us that our commitment to efficiency, professionalism, and attentive client care is making a meaningful impact.
At STARTRADER, we strive to ensure that every client enjoys a seamless trading experience supported by timely assistance and courteous support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Your costomer service very slow .
Your costomer service very slow .. i try to 4to5 days help me .. they not proper ans me. They stop my trading and withdraw.. i ask to why my account block they not ans me my request by email. Plz creat proper service system they solve our problem. Tnks .
March 3, 2026
Unprompted review
Reply from STARTRADER
Hi Afzal Awan,
Thank you for your feedback. Please be assured that we are aware of your case and are currently investigating the matter. We will provide further updates as soon as possible. We appreciate your patience in the matter.
Kind Regards,
STARTRADER Team
Reply from STARTRADER
Hi Tanushri Ojha,
We deeply appreciate your feedback. It is wonderful to know that you find STARTRADER helpful. Your recognition reassures us that our commitment to attentive support and reliable service is making a meaningful impact.
At STARTRADER, we strive to ensure that every client receives clear guidance and dependable assistance throughout their trading journey. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Reply from STARTRADER
Hi Calle Martelius,
We greatly appreciate your feedback. It is wonderful to know that Ophelia provided you with excellent support and made a positive impact during your experience with STARTRADER. Your recognition reassures us that our commitment to attentive and professional client care is making a meaningful difference.
At STARTRADER, we strive to ensure that every client receives timely assistance and clear guidance throughout their trading journey. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Reply from STARTRADER
Hi Basil Baby,
We truly appreciate your feedback. It is wonderful to know that you consider STARTRADER a good broker and value the bonus offered on your first deposit. Your recognition reassures us that our commitment to competitive trading conditions and rewarding client experiences is making a meaningful impact.
At STARTRADER, we strive to provide every client with transparent services, reliable execution, and added benefits that enhance their trading journey. Your appreciation motivates us to continue refining our offerings and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Everything is easy 🍀 with them
Easy to operate. All services are really the best. Funded, withdrawal are very fast. In case of any doubt to can go through the customer service always available. In the apk, email, phone... Always available with the easiest answer of your questions
March 2, 2026
Reply from STARTRADER
Hi Martin Kuetche,
We genuinely value your feedback. It is wonderful to know that you find STARTRADER easy to operate, with services that meet your expectations, fast deposits and withdrawals, and customer support that is always available through multiple channels. Your recognition reassures us that our commitment to reliability, transparency, and attentive service is making a meaningful impact.
At STARTRADER, we strive to provide every client with a seamless trading experience, efficient transactions, and responsive support — whether through our app, email, or phone. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Reply from STARTRADER
Hi Archana Kishor Denge,
We sincerely appreciate your feedback. It is wonderful to know that you find the STARTRADER platform smooth and that your withdrawals are processed on time. Your recognition reassures us that our commitment to reliability, transparency, and efficiency is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, timely transactions, and attentive support so you can trade with confidence. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
My withdrawal is not give by star…
My withdrawal is not give by star trader in my account and this is scam broker not give me support by team support and not give me my withdrawal
March 1, 2026
Unprompted review
Reply from STARTRADER
Hi Gurpeet Singh,
Thank you for contacting STARTRADER regarding your withdrawal request. We understand your frustration and take your concerns seriously.
We can confirm that your withdrawal was successfully processed on March 1, 2026. Please note that the standard receiving time via Local Bank Transfer is typically 1–3 business days, depending on your bank’s internal processing. While STARTRADER has completed the transaction on our end, the final deposit timeline is determined by your bank.
We assure you that STARTRADER does not block withdrawals, and our support team remains available to assist you further. If you do not see the funds reflected in your account after the standard processing period, we recommend contacting your bank directly. In the meantime, you are welcome to reach out to us via email or live chat for any additional support.
Kind regards,
STARTRADER Team
Reply from STARTRADER
Hi Sreekanth,
We sincerely appreciate your feedback. It is wonderful to know that you value STARTRADER for offering some of the lowest pips in Forex trading and that you consider it a nice place to trade. Your recognition reassures us that our commitment to competitive conditions and a seamless trading environment is making a meaningful impact.
At STARTRADER, we strive to provide every client with transparent pricing, reliable execution, and attentive support so that you can trade with confidence. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
SatarTrader StarTrader: The Gold Standard for Lightning-Fast Tradingdelivers exactly what a…
SatarTrader delivers exactly what a serious trader needs: razor-thin spreads and zero slippage, even during high-volatility news events. Their infrastructure is clearly high-end—I’ve experienced no lagging or platform freezes, just lightning-fast, 'one-click' execution. If you’re tired of technical hurdles and hidden costs, this is the high-tech environment you've been looking for."
February 28, 2026
Reply from STARTRADER
Hi Abhishek Gupta,
We sincerely appreciate your detailed feedback. It is wonderful to know that STARTRADER has delivered exactly what you need as a serious trader, with razor‑thin spreads, zero slippage, and reliable performance even during high‑volatility news events.
We are delighted that our high‑end infrastructure has provided you with a seamless trading experience — no lagging, no platform freezes, just lightning‑fast, one‑click execution. Your recognition reassures us that our commitment to innovation, transparency, and efficiency is making a meaningful impact.
At STARTRADER, we strive to provide every client with a high‑tech environment free from technical hurdles and hidden costs, so you can trade with confidence and focus on your strategies. Your appreciation motivates us to continue refining our platform and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Great customer service…
Great customer service and a detailed helpful answer to my problem which resulted in a successful conclusion.
February 27, 2026
Reply from STARTRADER
Hi Simon Hughes,
We sincerely appreciate your feedback. It is wonderful to know that our customer service team provided you with a detailed and helpful answer that led to a successful resolution of your problem. Your recognition reassures us that our commitment to attentive and professional support is making a meaningful impact.
At STARTRADER, we strive to ensure that every client receives clear guidance, reliable solutions, and seamless assistance throughout their trading journey. Your appreciation motivates us to continue refining our services and maintaining the highest standards of client care.
Kind regards,
STARTRADER Team
Reply from STARTRADER
Hi Sanjay Kumar Jatav,
We sincerely appreciate your feedback. It is wonderful to know that you consider STARTRADER very good. Your recognition reassures us that our commitment to reliability, transparency, and attentive client care is making a meaningful impact.
At STARTRADER, we strive to provide seamless trading experiences, competitive conditions, and professional support so that every client can trade with confidence. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Star Trader simply blocked my…
Star Trader simply blocked my withdrawals and account trading. I haven't been able to withdraw my $985 for several weeks now. They've been ignoring me via email, and chat support keeps saying the same thing, claiming they're reviewing something, even though there's nothing to review.
This is clearly fraudulent behavior on the part of a regulated broker, and I'll be contacting the regulator to resolve this situation soon. This is insane. I don't recommend this broker.
March 1, 2026
Unprompted review
Reply from STARTRADER
Hello Nver,
We’re sorry to hear about your experience and understand how concerning this situation must be. Please be assured that we take such matters seriously.
Our team will investigate your case as a priority and review the status of your account and withdrawal request. We will get back to you with an update as soon as possible.
In the meantime, you may also contact our support team at info@startrader.com
with your account details so we can assist you more efficiently.
Regards,
STARTRADER Team
User-friendly interface smoothly…
User-friendly interface smoothly deposit and withdraw best for trading
February 1, 2026
Reply from STARTRADER
Hello Pulak Das,
We're glad to hear that you find our interface user-friendly and that you're having a seamless experience with deposits, withdrawals, and trading. Thank you for your positive feedback!
Regards,
STARTRADER Team
User Friendly
User Friendly
Easy accessible app
Not complicated to handle
No too much of steps to be followed for
March 1, 2025
Reply from STARTRADER
Hello Rathna,
We're happy to hear that our app is user-friendly and easy to access. We appreciate that you find it uncomplicated and straightforward. Thank you for your positive feedback!
Regards,
STARTRADER Team
Was in a trade with bitcoin at 65.500 i…
Was in a trade with bitcoin at 65.500 i go in short then website lock up for 5+ hours as i write this still not up. Bitcoin goes down 2000 i can't sell or do nothing now it's nearly back and still can't do anything..... shitsite that just closes down with no warning or post ...... go somewhere else.....
February 28, 2026
Unprompted review
Reply from STARTRADER
Hello!
We’re sorry to hear about your experience and understand how frustrating this situation must have been, especially during active market movements.
Please be assured that we take platform stability and client trading access very seriously. Our team will investigate this incident, including the reported website access issue, and review your case as a priority. We will get back to you with an update as soon as possible.
To help us review your case more efficiently, please email info@startrader.com
with your account details so our team can assist you further.
Regards,
STARTRADER Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.