today morning i happen 1 trade and to open that trade cost was maximum 20 dollar but I was charged more than I expected 296.40 dollar , even i have double check the spread or cost to open the trad... See more
Company replied
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See what reviewers are saying
After 6 months with Startrader I am happy to award 5 stars. The platform is still young, and there are still weaknesses that need to be fixed, especially regarding transparency. But I have not had a... See more
Company replied
The best thing of this Startrader platform is like fabulous wether it's deposit or withdrawal or spread. Very quick service is given. When someone gets any trouble customer services are available very... See more
Company replied
Very Disappointing Experience with Startrader I started trading with Startrader, but unfortunately, my experience has been extremely disappointing. I was charged more than I expected, and I f... See more
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Company details
Written by the company
Established in 2019, STARTRADER delivers a transparent and professional trading experience built on clarity and reliability. With competitive trading conditions, tighter spreads, efficient execution, and a wide range of global assets, the broker supports traders to operate with confidence. STARTRADER is founded on trust and integrity and holds licenses from established regulatory authorities across multiple jurisdictions. The ecosystem continues to grow, connecting retail traders, introducing brokers, and institutional partners through a unified network. The team moves forward with its traders, upholding strength, trust, ambition, and resilience as the foundations of its progress.
Contact info
Suite 201, 2nd Floor, The Catalyst, 40 Silicon Avenue, Ebene Cybercity, Mauritius
- info@startrader.com
- startrader.com
You should know
3.2
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from STARTRADER
Hi Paul Fynn,
We truly appreciate your feedback. It is wonderful to know that you find STARTRADER’s system easy to use, and that you value our competitive spreads and attractive bonuses. Your recognition reassures us that our commitment to transparency, accessibility, and client satisfaction is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, intuitive tools, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Reply from STARTRADER
Hi Samerendra Debata,
We truly appreciate your feedback. It is wonderful to know that you regard STARTRADER very well. Your recognition reassures us that our commitment to transparency, reliability, and client satisfaction is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, secure transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Reply from STARTRADER
Hi Domingos,
We truly appreciate your feedback. It is wonderful to know that you had an amazing experience with STARTRADER. Your recognition reassures us that our commitment to transparency, reliability, and client satisfaction is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, secure transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Reply from STARTRADER
Hi Klinton Biswas,
We truly appreciate your feedback. It is wonderful to know that you found our response helpful and your overall experience very nice. Your recognition reassures us that our commitment to transparency, reliability, and client satisfaction is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, efficient transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Very easy broker
Very easy broker. Fastest transaction for withdrawal and internal transfer.
March 4, 2026
Reply from STARTRADER
Hi Mohammad Anuar Bin Ilias
We truly appreciate your feedback. It is wonderful to know that you find STARTRADER easy to work with and value the speed of our withdrawal and internal transfer processes. Your recognition reassures us that our commitment to efficiency, transparency, and client satisfaction is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, secure transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
This is the worse broker and it’s very…
This is the worse broker and it’s very annoying and disappointing I tried to withdraw my funds and they denied it and sent an email saying that it was rejected and don’t even say why now my account is lock and I can’t even place trades and the support is so unhelpful and unprofessional it’s disgusting I DO NOT recommend this broker at all
March 9, 2026
Unprompted review
Reply from STARTRADER
Hi Davante Longley,
We appreciate you sharing your concerns with us and understand the frustration caused by the withdrawal issue. Transparency and reliability are very important to us, and we regret that your experience has left you dissatisfied.
W acknowledge that you attempted to withdraw, of which a certain amount was credited while the remaining are still pending under review with our relevant department. We also recognize that your account was locked, preventing further trading, and that this has caused significant inconvenience.
Our support team has escalated the matter and is actively investigating the status of the pending withdrawal. We remain committed to resolving this issue promptly and ensuring that you receive clear communication and updates throughout the process.
Your feedback is invaluable, and we take your concerns seriously. Please be assured that our team will continue to follow up until the matter is fully resolved.
Kind regards,
STARTRADER Team
Extremely recommended!
March 9, 2026
Reply from STARTRADER
Hi Stanislav Minchev,
We truly appreciate your feedback. It is wonderful to know that you would highly recommend STARTRADER. Your recognition reassures us that our commitment to transparency, reliability, and client satisfaction is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, efficient transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Great broker to work with
March 9, 2026
Reply from STARTRADER
Hi Georgi Georgiev,
We truly appreciate your feedback. It is wonderful to know that you consider STARTRADER a great broker to work with. Your recognition reassures us that our commitment to transparency, reliability, and client satisfaction is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, efficient transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
My top selected broker
Excellent payment schedule, transparent broker,fast trade placement
March 21, 2025
Reply from STARTRADER
Hi Roushan Mahanama,
We truly appreciate your feedback. It is wonderful to know that you value STARTRADER’s excellent payment schedule, transparency, and fast trade placement. Your recognition reassures us that our commitment to efficiency, reliability, and client satisfaction is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless transactions, competitive trading conditions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
All good sir
March 9, 2026
Reply from STARTRADER
Hi TREISHNA BALA,
We truly appreciate your feedback. It is wonderful to know that everything has been good with your experience at STARTRADER. Your recognition reassures us that our commitment to reliability, transparency, and attentive service is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, efficient transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Great broker and spreads..
March 8, 2026
Reply from STARTRADER
Hi Hardeep,
We truly appreciate your feedback. It is wonderful to know that you consider STARTRADER a great broker and value our competitive spreads. Your recognition reassures us that our commitment to transparency, efficiency, and client satisfaction is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, reliable execution, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
Reply from STARTRADER
Hello Christopher,
Thank you for taking the time to share your experience. It’s great to know that the withdrawal process and customer service met your expectations.
Regards,
STARTRADER Team
STAY CLEAR.
Seems like Saturday maintenance is a myth as here we are Saturday the 7th and the server is up and running... Unlike Saturday the 28th when ut was down for over 10 hours as it seems startrader was manipulating the customers due to War Breakout" This is the lead up to my account being wiped as I was unable to trade, but low and behold when bitcoin picked up the server went live... Basically this is a fraudulent company and WILL do anything to keep your money... And don't get me started with their "SCALPING" policy...STAY Clear.... and if you get a reply on here it's just their P. R Team making it look like they care.
March 7, 2026
Unprompted review
Reply from STARTRADER
Hello!
Thank you for sharing your concerns. We’re sorry to hear about your experience and understand the seriousness of the points you’ve raised regarding the server availability and your trading account.
Our team will review this matter carefully, including the trading conditions and server activity during the period mentioned, to better understand what may have occurred. We will investigate the situation and provide an update once the review has been completed.
Regards,
STARTRADER Team
Very interesting
It's interesting to know about trading. Git a huge loss and surviving now
March 7, 2026
Reply from STARTRADER
Hello Kavita,
We appreciate you sharing your experience. We acknowledge the difficulties encountered and are glad to hear you are persevering. Thank you for your feedback.
If you need any further assistance, we welcome you to contact us via, live chat or email at info@startrader.com.
Regards,
STARTRADER Team
Reply from STARTRADER
Hi there,
We appreciate you bringing this matter to our attention and understand the frustration caused by the bonus discrepancy. Transparency is very important to us, and we want to ensure clarity regarding our bonus policy.
As outlined, STARTRADER offers a 50% first deposit bonus capped at $500, followed by a 20% bonus on subsequent deposits. Based on your deposit of $4,000 USD, the total credited bonus amounts to $1,100 USD, not $2,000 USD. We regret any misunderstanding that may have arisen and acknowledge the confusion caused by earlier communication.
Your feedback is invaluable, and we take your concerns seriously. We remain committed to resolving this matter and ensuring that our policies are communicated clearly to avoid future misunderstandings. Our team will continue to follow up with you directly to provide support and address any further questions you may have.
Kind regards,
STARTRADER Team
Reached out to them thrice, but still NO RESOLUTION!
Reached out to them thrice, and every time they said we will help you via email, as it is taking time on Live Chat.
Even after multiple reach-outs, they can't solve a simple fix of the deposit method UPI as it is not showing.
Once I hope on chat every time they reasearch something on their end by asking screenshots of them its not showing like I am a lier once I provide the same, they say that we will get back to you on email with our findings.
And Boom, just an email of feedback and nothing completely silent.
Anyone can suggest any good Broker Please.
March 6, 2026
Reply from STARTRADER
Hi Hemant,
We appreciate you sharing your concerns with us. We understand the frustration caused by difficulties with the UPI deposit method and the repeated delays in communication. Your feedback highlights the importance of transparency, timely updates, and effective support in ensuring a smooth trading experience.
Our team acknowledged your inquiry, escalated the matter for further review, and informed you that your account manager would reach out within 1–3 working days. While our investigation is ongoing, we regret that the absence of clear updates has left you dissatisfied.
At STARTRADER, we strive to provide reliable service and responsive support. Your comments will be escalated to our management team to strengthen both our technical processes and communication channels. We remain committed to resolving this matter promptly and ensuring your concerns are addressed.
Kind regards,
STARTRADER Team
Very very profitable business and…
Very very profitable business and trading strategy is very good and clear vision this is a long term application I have survey my all clint to join this and this is a genuine trading company
March 6, 2026
Reply from STARTRADER
Hello Tapas,
We're happy to hear you find our business profitable and our trading strategy effective. It's great to know you see our application as a long-term solution and consider us a genuine trading company. We appreciate your feedback!
Regards,
STARTRADER Team
startrader is a scam they stole my…
startrader is a scam they stole my initial amount when i asked the reasone they said we investigate your account ,The investigation of these people has not ended for two months. and now they even suspended my account ,
if you are a good broker return my money other wise i emailed to your regulated organisation
January 14, 2026
Unprompted review
Reply from STARTRADER
Hi Faizan Ahmed Mazhar,
We appreciate your patience as we conduct our review.
Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.
We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.
Regards,
STARTRADER Team
Reply from STARTRADER
Hi kareembaig mohammed,
We greatly appreciate your feedback. It is wonderful to know that you had a good experience and consider STARTRADER the world’s best trading app. Your recognition reassures us that our commitment to reliability, transparency, and client satisfaction is making a meaningful impact.
At STARTRADER, we strive to provide every client with seamless trading conditions, efficient transactions, and responsive support. Your appreciation motivates us to continue refining our platform and maintaining the highest standards of excellence.
Kind regards,
STARTRADER Team
massive manipulation and "Account Churning"
I am writing this to warn others about STARTRADER. My account (22619763) was subject to massive manipulation and "Account Churning" by an agent named Maher (00971563708947).
The agent performed high-frequency, unauthorized trades solely to generate commissions for himself, leading to the total loss of my $833 capital in a very short time. Despite providing clear evidence of this fraudulent activity, STARTRADER support and compliance teams refused to take responsibility, claiming it was "normal market risk."
This is a clear case of agent misconduct and lack of client protection. I have already initiated complaints with the SCA and ASIC. I strongly advise everyone to stay away from this broker unless they return my funds.
February 1, 2026
Unprompted review
Reply from STARTRADER
Hi بشار العمراني,
We appreciate you bringing this matter to our attention. We understand the seriousness of your concerns regarding alleged account manipulation and unauthorized trading activity. Your feedback highlights the importance of transparency, client protection, and trust in our services.
STARTRADER conducted an internal investigation and found that trading losses were consistent with normal market risks. As per our agreement, STARTRADER provides execution‑only services, and responsibility for trading decisions rests with the account holder and their appointed IB. We advised that issues relating to third‑party activity be addressed directly with the IB involved.
We regret that our response has not met your expectations and acknowledge your dissatisfaction. Your comments will be escalated to our compliance team to ensure that our processes and oversight of IBs are reviewed thoroughly. We remain committed to maintaining high standards of integrity and client care.
Kind regards,
STARTRADER Team
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