STARTRADER 

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See what reviewers are saying

Rated 5 out of 5 stars

I found it to be the best for UK traders with withdrawal almost come smoothly at nights - for example, if I request withdrawal at closing time of markets at 10pm, the funds are received before 6am in... See more

Company replied

Rated 5 out of 5 stars

The best thing of this Startrader platform is like fabulous wether it's deposit or withdrawal or spread. Very quick service is given. When someone gets any trouble customer services are available very... See more

Company replied

Rated 1 out of 5 stars

I was unable to withdraw my funds and Startrader doesn’t give solution to me at all. This is so stressful since I didn’t do anything illegal. I was trading fairly but Startrader said they need to inv... See more

Company replied

Rated 5 out of 5 stars

Easy to operate. All services are really the best. Funded, withdrawal are very fast. In case of any doubt to can go through the customer service always available. In the apk, email, phone... Always av... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Stock Broker

Written by the company

As a globally leading broker, STARTRADER provides a transparent trading environment and exceptional services to clients in over 200 regions worldwide. We offer a wide range of trading products, including forex, precious metals, stocks, indices, commodities and ETF, along with diverse platforms. Additionally, we showcase our comprehensive service capabilities by providing tailored liquidity solutions for institutional clients, securing a unique position in the industry. STARTRADER is regulated by five top-tier authorities—SCA, ASIC, FSCA, FSA, and FSC—ensuring the highest standards of security and trust for our clients.


Contact info

Breach of guidelines

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Rated 5 out of 5 stars

Server it's ok

Server it's ok, no lag issue, spread ok overall ok

March 13, 2026
STARTRADER logo

Reply from STARTRADER

Hi Sol Lihin,

Thank you for sharing your experience with us. It’s reassuring to hear that you find STARTRADER’s server performance stable, with no lag issues, and that the spreads meet your expectations. Knowing that our platform is delivering smooth and reliable trading conditions is very encouraging.

At STARTRADER, we remain committed to providing every client with efficient execution, competitive spreads, and dependable support. Your feedback motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 1 out of 5 stars

My issue isnt resolved still didnt get…

My issue isnt resolved still didnt get my deposit ive talked to your agents 3 times but still its not resolved

March 12, 2026
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Reply from STARTRADER

Hi Ahmed Sahil,

We appreciate you reaching out to us again regarding your deposit concern. We understand how frustrating it can be when a transaction remains unresolved despite multiple contacts with our support team, and we sincerely regret the inconvenience this has caused.

We confirm that your deposit inquiry has been acknowledged and escalated for further review. Our team is currently investigating the matter to ensure proper handling. While no resolution has been finalized yet, please be assured that we are committed to resolving this issue quickly and will provide prompt updates as soon as more information becomes available.

Your feedback is important to us, and we take your concerns seriously. We remain dedicated to improving both our responsiveness and transparency, and we encourage you to continue reaching out through our support channels if you need further assistance while the review is ongoing.

Kind regards,
STARTRADER Team

Rated 1 out of 5 stars

Terrible decision using STARTRADER

Account number - 24939545
This past weekend i was profitable so as anyone would I tried to withdraw my funds. After successfully withdrawing some small amounts I tried to withdrawal the whole amount but it was “rejected” so the first thing I did was email back that was 4 days ago. I’ve heard no email back. So I thought if I use live chat I can get some clarification of how long things will take. May as well talk to the wall because there’s no clear answers. Just get responses like “please be patient while our team reviews your account” no timeframe. No help. I’ve used live chat probably 5 plus times to see what’s happening so I’m able to withdraw my funds but it’s just the same reply every time. And after reading reviews on here I wish I never used this company. They don’t give you withdrawals when you make successful trades. It’s just blocked for weeks by the sound of it with no answer apart from “reviewing my account” I’m not hopeful that I will get my account unsuspended. Now live chat won’t even work. They don’t respond to emails and I’ve lost my money. STAY CLEAR

March 8, 2026
Unprompted review
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Reply from STARTRADER

Hi Jamie,

Thank you for bringing your concern to our attention. We understand how important timely withdrawals are, and we regret the frustration this delay has caused.

We confirm that your withdrawal request is currently under review. Your identity has been verified, and no issues have been detected with the transaction. The review process is procedural and not due to any problem with your account or withdrawal request. To expedite resolution, the case has been escalated internally, and the expected completion time is within 1–2 business days.

We sincerely apologize for the inconvenience and for any lack of clarity you may have experienced when reaching out via email or live chat. Please be assured that our team is actively working to finalize the withdrawal, and we will provide updates as soon as the payment is completed.

Your feedback is important to us, and we remain committed to improving both our support responsiveness and transparency.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Good Broker

March 12, 2026
STARTRADER logo

Reply from STARTRADER

Hi Ankit Kumar,

We’re grateful for your positive feedback. It’s encouraging to know that you consider STARTRADER a good broker and that your experience with our services has been satisfactory. Your recognition reassures us that our commitment to reliability, transparency, and client satisfaction is making a meaningful impact.

At STARTRADER, we strive to provide every client with seamless trading conditions, secure transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Its very good easy to withdraw

Easy to withdraw. Easy to deposit

March 2, 2026
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Reply from STARTRADER

Hi Subhasish,

Thank you for letting us know about your experience. It’s great to hear that you find both deposits and withdrawals with STARTRADER easy and convenient. Knowing that our efforts to provide smooth and efficient transactions are appreciated reassures us that we’re meeting client expectations.

At STARTRADER, we strive to ensure every client enjoys seamless trading conditions, secure payments, and responsive support. Your recognition motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

It was a great experience to talk to an…

It was a great experience to talk to an actual human and be assisted accordingly.
Choi really helped me find a solution to the problem I was having and got it dealt with.
Thanks again!

March 11, 2026
STARTRADER logo

Reply from STARTRADER

Hi Rico Harris,

We’re thankful for your thoughtful words. It’s wonderful to hear that speaking directly with our support team made a positive difference and that Choi was able to assist you effectively in resolving your issue. Knowing that our team’s responsiveness and dedication are recognized reassures us that we’re delivering the service our clients deserve.

At STARTRADER, we strive to provide every client with seamless trading conditions, secure transactions, and reliable support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 1 out of 5 stars

Avoid StarTrader – Negligence and No Support, Pathetic.

I strongly advise against using StarTrader LLC. On 12-February-2026, my multiple copy trading accounts were liquidated because their platform failed to execute stop-loss orders, even though they were configured correctly. This caused me losses of $1,000 and $500.

Their customer support is pathetic — I have been emailing them for over a month with no response. The company is clearly ignoring its responsibilities and dragging out the matter without any accountability.

Do not use StarTrader. Their platform is unreliable, and you risk losing your money with no support.

March 2, 2026
Unprompted review
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Reply from STARTRADER

Hi Eeshan Khairi,

We appreciate you sharing your concerns with us and understand the frustration caused by the stop‑loss issue in copy trading. Transparency and reliability are very important to us, and we regret that your experience has left you dissatisfied.

We acknowledge your report regarding the liquidation of multiple accounts on 12 February 2026 due to stop‑loss orders not executing as configured. You explained that despite setting the option “Close all unprofitable trades and suspend copy trading” when floating loss reached $120, the stop loss did not trigger, resulting in losses across accounts. We understand the seriousness of this matter and the impact it has had.

Our support team noted that the issue was not reported through the correct account email, which is necessary to ensure accuracy and prevent misinformation. Once the issue is submitted using the proper email address linked to the affected account, we will be able to verify the details and proceed with a full investigation.

Your feedback is invaluable, and we take your concerns seriously. Please be assured that once the correct reporting process is followed, our team will review the case thoroughly and provide updates as soon as they are available.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

very good and fast respond due to the…

very good and fast respond due to the deposit and withdrawal

March 2, 2026
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Reply from STARTRADER

Hi Daren Ng,

We’re grateful for your kind words. It’s encouraging to learn that you’ve experienced very good and fast responses with STARTRADER, especially regarding deposits and withdrawals. Knowing that our efforts to provide smooth and efficient transactions are appreciated reassures us that we’re meeting client expectations.

At STARTRADER, we strive to ensure every client enjoys seamless trading conditions, secure payments, and responsive support. Your recognition motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Fast deposit

Fast deposit, fast withdrawal. Don’t need to waited for too long.

March 11, 2026
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Reply from STARTRADER

Hi Zhi Long Woo,

Your feedback means a lot to us. We’re glad to hear that you’ve experienced fast deposits and withdrawals with STARTRADER, without having to wait too long. Knowing that our efforts to provide smooth and efficient transactions are appreciated reassures us that we’re meeting client expectations.

At STARTRADER, we strive to ensure every client enjoys seamless trading conditions, secure payments, and responsive support. Your recognition motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Good app

Good app, UI is very positive i like the layouts and how easily accesible they are

March 11, 2026
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Reply from STARTRADER

Hi Benjamin Elvey,

We truly appreciate your feedback. It is wonderful to know that you find STARTRADER’s app good, with a positive user interface and layouts that are easy to access. Your recognition reassures us that our commitment to user‑friendly design, transparency, and client satisfaction is making a meaningful impact.

At STARTRADER, we strive to provide every client with seamless trading conditions, intuitive tools, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 1 out of 5 stars

This one is not working

March 11, 2026
Unprompted review
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Reply from STARTRADER

Hi Nordsjællands EL Service

We are sorry to hear that you have had a less than satisfactory experience with us.

We would like to learn more about your situation so we may assist to resolve the issues you face. However, we were unable to locate your case based off this information you have provided.

As such, we warmly invite you to contact us directly via live chat or email at info@startrader.com.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Good Information

Good Information

March 11, 2026
STARTRADER logo

Reply from STARTRADER

Hi Madivi Venkatesh,

We truly appreciate your feedback. It is wonderful to know that you found the information provided by STARTRADER helpful. Your recognition reassures us that our commitment to transparency, clarity, and client satisfaction is making a meaningful impact.

At STARTRADER, we strive to ensure that every client receives accurate guidance, seamless trading conditions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Really easy to use system

Really easy to use system, great spreads and good bonuses

March 10, 2026
STARTRADER logo

Reply from STARTRADER

Hi Paul Fynn,

We truly appreciate your feedback. It is wonderful to know that you find STARTRADER’s system easy to use, and that you value our competitive spreads and attractive bonuses. Your recognition reassures us that our commitment to transparency, accessibility, and client satisfaction is making a meaningful impact.

At STARTRADER, we strive to provide every client with seamless trading conditions, intuitive tools, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Very good startrader.world best Trader

Very well startrader

March 10, 2026
STARTRADER logo

Reply from STARTRADER

Hi Samerendra Debata,

We truly appreciate your feedback. It is wonderful to know that you regard STARTRADER very well. Your recognition reassures us that our commitment to transparency, reliability, and client satisfaction is making a meaningful impact.

At STARTRADER, we strive to provide every client with seamless trading conditions, secure transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Safe

Amazing experience

March 1, 2026
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Reply from STARTRADER

Hi Domingos,

We truly appreciate your feedback. It is wonderful to know that you had an amazing experience with STARTRADER. Your recognition reassures us that our commitment to transparency, reliability, and client satisfaction is making a meaningful impact.

At STARTRADER, we strive to provide every client with seamless trading conditions, secure transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Good response and all of very nice

Good response and all of very nice

March 10, 2026
STARTRADER logo

Reply from STARTRADER

Hi Klinton Biswas,

We truly appreciate your feedback. It is wonderful to know that you found our response helpful and your overall experience very nice. Your recognition reassures us that our commitment to transparency, reliability, and client satisfaction is making a meaningful impact.

At STARTRADER, we strive to provide every client with seamless trading conditions, efficient transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Very easy broker

Very easy broker. Fastest transaction for withdrawal and internal transfer.

March 4, 2026
STARTRADER logo

Reply from STARTRADER

Hi Mohammad Anuar Bin Ilias

We truly appreciate your feedback. It is wonderful to know that you find STARTRADER easy to work with and value the speed of our withdrawal and internal transfer processes. Your recognition reassures us that our commitment to efficiency, transparency, and client satisfaction is making a meaningful impact.

At STARTRADER, we strive to provide every client with seamless trading conditions, secure transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 1 out of 5 stars

This is the worse broker and it’s very…

This is the worse broker and it’s very annoying and disappointing I tried to withdraw my funds and they denied it and sent an email saying that it was rejected and don’t even say why now my account is lock and I can’t even place trades and the support is so unhelpful and unprofessional it’s disgusting I DO NOT recommend this broker at all

March 9, 2026
Unprompted review
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Reply from STARTRADER

Hi Davante Longley,

We appreciate you sharing your concerns with us and understand the frustration caused by the withdrawal issue. Transparency and reliability are very important to us, and we regret that your experience has left you dissatisfied.

W acknowledge that you attempted to withdraw, of which a certain amount was credited while the remaining are still pending under review with our relevant department. We also recognize that your account was locked, preventing further trading, and that this has caused significant inconvenience.

Our support team has escalated the matter and is actively investigating the status of the pending withdrawal. We remain committed to resolving this issue promptly and ensuring that you receive clear communication and updates throughout the process.

Your feedback is invaluable, and we take your concerns seriously. Please be assured that our team will continue to follow up until the matter is fully resolved.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars
STARTRADER logo

Reply from STARTRADER

Hi Stanislav Minchev,

We truly appreciate your feedback. It is wonderful to know that you would highly recommend STARTRADER. Your recognition reassures us that our commitment to transparency, reliability, and client satisfaction is making a meaningful impact.

At STARTRADER, we strive to provide every client with seamless trading conditions, efficient transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars
STARTRADER logo

Reply from STARTRADER

Hi Georgi Georgiev,

We truly appreciate your feedback. It is wonderful to know that you consider STARTRADER a great broker to work with. Your recognition reassures us that our commitment to transparency, reliability, and client satisfaction is making a meaningful impact.

At STARTRADER, we strive to provide every client with seamless trading conditions, efficient transactions, and responsive support. Your appreciation motivates us to continue refining our services and maintaining the highest standards of excellence.

Kind regards,
STARTRADER Team

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