State Trailer Supply Reviews 

226
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Order was shipped out fast, and received in few days, packaged very well, will be doing more business with them again

Rated 5 out of 5 stars

We were just passing through the area and had an unexpected medical emergency that required to stay here in the cold instead of continuing in our RV for a few hundred miles to a warmer climate. Our fu... See more

Rated 2 out of 5 stars

The product was as described. The issue was with the shipping. The eight plastic puck lights weighed less than three pounds and cost approximately 42 dollars. Shipping less than three pounds was 43 do... See more

Rated 5 out of 5 stars

Correct item, reasonably price, delivered early and undamaged. What more can you ask

Company details

  1. Vehicles & Transportation

Written by the company

State Trailer Supply is your one source for all your RV parts, supplies, accessories and service needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

226 reviews

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4.5

All reviews

(226)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

My order came sooner than I expected

My order came sooner than I expected. I received one of my two items, I e mailed and had the second one the next day, great service and the people are very pleasant to work with

May 3, 2023
Rated 5 out of 5 stars

Sales staff is very knowledgeable

Sales staff is very knowledgeable, friendly and easy to deal with. Prices and inventory are great and shipping is very fast. One of the best companies to purchase from! This company and staff really care about their customers.

April 22, 2023
Rated 5 out of 5 stars

Just what I ordered

Just what I ordered. Not being able to store my trailer at my house, I now have the extra security of knowing that my batteries will be there when I go back to use them

April 4, 2023
Rated 5 out of 5 stars

Found It!

I was very pleased to find an item I could not find anywhere else. This item has been discontinued by the manufacturer and most merchants were out of stock. Lucky for me State Trailer Supply still had a very small supply. Ordering was easy and shipping took much less time than anticipated. Overall a great purchasing experience.

April 6, 2023
Rated 1 out of 5 stars

Poor work

I took the Trailer in on October 10th and did not get it back until December 27th. The service department can fix small, simple stuff. The slide our repair was a nightmare. Wrong parts and now (March 31st) the slide out is bound and will not slide in. Their work lasted for two slide outs.

March 31, 2023
Unprompted review
Rated 1 out of 5 stars

Parts and Service personnel need customer service training.

Parts and Service personnel are very rude and not willing to help out the customer. I needed a refrigerator handle, which I had looked up earlier and found on the web site. When I asked for the part, the employee stated "model and serial number" I said I looked it up earlier and found the one I need on your website, He said "I will need your Model Number and Serial number". funny I found it in 10 seconds don't waste any of your valuable time there employee!!!!!!! Won't be going back there!!!!!

August 11, 2022
Unprompted review
Rated 1 out of 5 stars

Inflexible and Unfriendly Service Attempt…

Last Friday I had made an appointment at the Redwood Road shop for 8 this morning to have a small job done to secure a handle. I had previously purchased it from them for my 4 Wheel camper which sits on the back of my truck. In the past I have made appointments and service personnel have done small jobs as I waited. This morning I was told they do not take walk-ins, even though I assured them that I had an appointment. They did not believe me because they could not find it. Instead of arranging for me to come back on another day, they said I would have to leave my truck for this small job. Apparently it is now their policy. News to me and impossible since it is my only vehicle. No sorry and no attempt to accommodate in anyway. Very unpleasant experience. I am very disappointed since I thought I had found a camper shop with nice helpful people.

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Michelle! Your customer service is the best!

I recently moved to Florida and shortly after getting here the LP water heater valve broke. I tried to find a local replacement and found that nobody is as friendly as Michelle at the Ogden location. She took extra time to help me find the part I needed and verify that it was available. Thank you State Trailer for being there for me even when I am so far away.

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

The toy hauler we bought was used

The toy hauler we bought was used. No warranty even tho we bought it thru Darren Bedouix. It was in pretty stripped condition. Every thing but the recliners we were able to obtain thru the store directly or order on line
Always greeted us with a smile. We have yet to be disappointed in obtaining what we need. Thank you state trailer

February 22, 2022

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