Stay Cold Apparel Reviews 174

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the pricing, finding items to be overpriced, especially considering additional unexpected costs like import fees and shipping, which sometimes made the total cost significantly higher than anticipated. Reviewers also frequently encountered issues with their orders, such as delays in shipping, items not arriving, or problems with tracking. The quality of products was a common concern, with some customers reporting that items did not meet their expectations for the price, citing issues like poor material, designs cracking, or items not matching descriptions. Conversely, some people were satisfied with the quality and design of the clothing, particularly the hoodies, describing them as good quality, comfortable, and stylish. A few other people also felt that the delivery service was efficient, with some orders arriving quickly.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. While some customers praise the quality,... See more

Quality

People report ambiguous experiences with quality. While some customers praise the brilliant quality of... See more

Order

Consumers find order experiences to be ambiguous. Many express satisfaction with fast delivery, perfect... See more

Price

Clients share negative opinions on price, frequently citing high costs for items like t-shirts and sweaters,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery services. While some reviewers praise... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Very poor experience overall. Website banner stated a quicker delivery time. It was then changed after i ordered. When i questioned this customer service just said "read our FAQs". I asked the... See more

Rated 1 out of 5 stars

Stay Cold Apparel's ads had me hooked with promises of creative, thoughtful and sustainable. Thought I was supporting quality craftsmanship—big mistake. When the package arrived, the label says "Made... See more

Rated 1 out of 5 stars

A year ago, I ordered a sweater online but never received the package and contacted them immediately. They instantly claimed that GLS had the parcel. The tracking doesn’t work, and the order history... See more

Rated 1 out of 5 stars

been a loyal customer since thier start up. I love thier apparel but however my last purchase was utter bullshit and just shady af.i purchased a sweater on black Friday, shipping was $30 ONLY on thie... See more


2.6

Poor

TrustScore 2.5 out of 5

174 reviews

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Rated 5 out of 5 stars

Marvelous !

Marvelous !

Even though the company and I have had a few troubles with the post delivery system, the Stay Cold crew put all their efforts in fixing all this mess and I received my New Human shirt right after !
The replies were quick and efficient !
Concerning the shirt... It looks awesome ! Very comfy, the shape and the design are both great !

Thanks again for your time and consideration, i'll get myself a few more shirts of yours later on !! ;)

August 11, 2022
Unprompted review
Show reviews in all languages. (174 reviews)

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