Stay Safe Locksmiths Reviews 

74
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

James came out straight away and installed a new lock and door handles. Very pleased with the service and would thoroughly recommend to anyone having lock issues

Rated 5 out of 5 stars

Contacted Friday as were having trouble locking a kitchen door. Wasn't urgent but James came promptly on Monday. A breath of fresh air. Diagnosed problem immediately which wasn't as serious as we had... See more

Rated 5 out of 5 stars

James was extremely professional, courteous and carried out an excellent repair of my lock. He cleaned up after himself band made sure both myself and my husband were able to open and close the door w... See more

Rated 5 out of 5 stars

Quote given over the phone after sending some photos. Price was honoured when the job required more work than initially expected. Went above and beyond whilst here. High level of professionalism and f... See more

Company details

  1. Emergency Locksmith Service
  2. Locksmith

Written by the company

Stay Safe Locksmiths is a family owned business run by James, a highly skilled and qualified master locksmith with over 7 years of experience. We are an Master Locksmith Association (MLA) Approved Company and are also an approved company with Certified Locksmiths and Security (CLS) We've been keeping homes and businesses safe across Northumberland and Tyne and Wear. We are not a part of a national locksmith franchise, this means we can focus on giving you a personal and friendly service you would expect from a local company. Our locksmith services include, Locked out ,door and window repairs, garage door locks, 24hr callout service + more. You’ll get a fast responsive service at a competitive price. Areas served: Seghill, Cramlington, Bedlington, Whitley Bay, Ashington, Killingworth, Gosforth, South Heaton, Morpeth, Tynemouth, Seaton Sluice, Newcastle, and the surrounding areas in Northumberland


Contact info

4.9

Excellent

TrustScore 5 out of 5

74 reviews

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4.9

All reviews

(74)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and efficient service, highly recommended.

I'd really recommend James for anyone local/nearby to the Seghill/Cramlington area if they require any locksmith work.

My door wouldn't lock and James was able to pop to where I live within hours (earlier than expected). Quick and efficient work and high quality. No problems at all. I was also happy with the price.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars

Fixed my broken lock in no time and gave helpful advice to avoid future issues. Really friendly and quick to reply to messages

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

James was friendly and helpful from our first conversation. He fixed our issue and showed us what to do if it happened again.
Reliable and I would have no hesitation at all in recommending him. 5 star for service 😃 happy customers.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt, complete and excellent service

James arrived very promptly after my initial call despite the time of evening. Quickly established what the problem was and the quoted price prior to work commencing was what I was charged at the end. Fully explained to me the potential causes and demonstrated some simple maintenance for me to prolong the lifespan of my door going forward. Couldn't be happier with whole process from me making the first call to completion of job which was within an hour.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Service

Instant communication and came the same day. The work was excellent, as was the price. Very friendly and professional, cannot recommend them enough

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Needed a new front door lock

Needed a new front door lock. Was impressed with James on telephone prior to appointment. Arrived on time was courteous & polite explaining clearly and concisely what the problem was and options to rectify.
New mechanism fitted within an hour at a reasonable price. Would definitely recommend & use in future if required.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Fast friendly service!

Needed my front door lock changed on extremely short notice, James was extremely friendly and nothing was too much trouble
Was over within the hour to change the lock and explained everything so clearly
Couldn't recommend enough and will be definitely be using again if I need to!!
Thank you James!!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Emergency locksmith in a Friday night

After a dodgy key cut had us locked out of our home on a Friday night we called Stay Safe out to get us back in the house. The locksmith James was really friendly and knowledgable, drove all the way to Seaham from Whitley Bay for a very reasonable price and we were back in the house within about 4 minutes of him arriving. The whole ordeal lasted less than an hour, which is perfect for how far away he was when we called. 10/10 would highly recommend and contact James again if/when needed. Thank you so much.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

2 doors repaired recently

We had problems with 2 of our doors recently. Contacted James who came out to have a look. He was able to fix one of them while he was here even though it was a difficult job, he wouldn’t leave it until it was sorted. He ordered a part for the other door and kept us informed of when he’d be arriving a couple of days later. Overall James was very polite and very friendly and reasonably priced. Would definitely recommend to others.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

James has done 2 jobs for me over the…

James has done 2 jobs for me over the past few months fixing both my patio door and front door. Both jobs were done quick and easy, friendly service and a very fair price. Would recommend first to everyone and will use for any future work 😊

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Door lock fixed

Just had James come to resolve an issue we had locking our door. He fixed the door without need for additional parts. James kept in touch to let us know when he would be arriving.
He was both helpful and pleasant explaining what had been done and a bit of a guide on ongoing maintenance.
When next I need a locksmith I’ll be sure to call James.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

James was fab

James was fab! So helpful and quick. Called him on the morning to ask about my window lock and he was there by 4pm and fixed by 5pm. He highlighted what wouldn’t be needed and saved me money too. Much appreciated!!

August 22, 2024
Unprompted review

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