Stay Safe Locksmiths Reviews 

74
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

James came out straight away and installed a new lock and door handles. Very pleased with the service and would thoroughly recommend to anyone having lock issues

Rated 5 out of 5 stars

Contacted Friday as were having trouble locking a kitchen door. Wasn't urgent but James came promptly on Monday. A breath of fresh air. Diagnosed problem immediately which wasn't as serious as we had... See more

Rated 5 out of 5 stars

James was extremely professional, courteous and carried out an excellent repair of my lock. He cleaned up after himself band made sure both myself and my husband were able to open and close the door w... See more

Rated 5 out of 5 stars

Quote given over the phone after sending some photos. Price was honoured when the job required more work than initially expected. Went above and beyond whilst here. High level of professionalism and f... See more

Company details

  1. Emergency Locksmith Service
  2. Locksmith

Written by the company

Stay Safe Locksmiths is a family owned business run by James, a highly skilled and qualified master locksmith with over 7 years of experience. We are an Master Locksmith Association (MLA) Approved Company and are also an approved company with Certified Locksmiths and Security (CLS) We've been keeping homes and businesses safe across Northumberland and Tyne and Wear. We are not a part of a national locksmith franchise, this means we can focus on giving you a personal and friendly service you would expect from a local company. Our locksmith services include, Locked out ,door and window repairs, garage door locks, 24hr callout service + more. You’ll get a fast responsive service at a competitive price. Areas served: Seghill, Cramlington, Bedlington, Whitley Bay, Ashington, Killingworth, Gosforth, South Heaton, Morpeth, Tynemouth, Seaton Sluice, Newcastle, and the surrounding areas in Northumberland


Contact info

4.9

Excellent

TrustScore 5 out of 5

74 reviews

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4.9

All reviews

(74)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing! I had to call out to get into my sons property. So fast to arrive, so friendly and professional. The next day I decided that the locks needed changing and called back. Again arrived so promptly and actually moved me to tears as refused payment for the work. After a very stressful few days, the kindness shown to me and compassion for our situation was incredible. I cannot thank you enough 😊

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Really responsive, friendly and quick to identify problem and fix it. My front door wasn't locking properly, when I explained issue I was given a explanation of what problem was, how it could be fixed and price. Came out to home promptly as per arranged time, offered me two options to fix lock explaining each option to help me make decision. Replaced lock and provided 5 new keys. Quick friendly service at a great fair price. Will definitely use again

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Superb experience

If you want a trustworthy & professional service then James is your man. I sent an email requesting a quote for new locks - he replied within minutes. I then rang and arranged an appointment that was within a short time frame again no problems. When he turned up the work was done with care and superb professionalism. All locks replaced and advice given on lock care. I honestly cannot fault James - he really is the lock smith you should go to.

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt, professional and very pleasant!

James was really helpful on the phone, called ahead to let me know when he would arrive, and provided a thorough service sorting out an awkward problem with a door that wouldn’t lock. He explained what he was doing, fixed the issue and his call out charge was very reasonable. He reassured me that if I have any further issues he will come straight back out. He was a pleasure do deal with and I have no hesitation in recommending him to others.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing service and advice received. Would definitely use again for.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

James came out really quickly to fix…

James came out really quickly to fix our lock. He was very friendly and the enthusiasm I heard on the phone was just the when same in person. Positive and professional, I would recommend him and will contact him again with any future lock problems. A genuine and trustworthy tradesman…hard to find these days!

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

James came out straight away, quickly diagnosed and fixed the problem and was very clear in his explanation.
Would highly recommend!

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service, 100% recommend

Came out straight away to fix front door lock, very friendly, quick and efficient, explained the problem we had been having which was appreciated and have a 12 month warranty on the lock. Cannot fault at all, 100% recommend and is now my go to locksmith!

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

James was extremely professional

James was extremely professional, courteous and carried out an excellent repair of my lock. He cleaned up after himself band made sure both myself and my husband were able to open and close the door without any problems. He kept me informed when he was on the way to my property and while there respected the property. Will definitely use him. Again and will be passing his contact details onto friends and family

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

My go to locksmith

Amazing. Fast service and everything explained clearly to me. Not an emergency yet james still got to me within 2 hours. Very reasonably priced too.

May 19, 2023
Unprompted review

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