StaySharp Reviews 171

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers had a great experience with this company. Many customers found the platform to be a key tool for self-study, helping them to simplify difficult modules and refresh their knowledge. The course content is frequently described as clear, well-structured, and easy to follow, making it manageable even with a busy schedule. Reviewers appreciate the comprehensive guides, thorough coursebooks, and the detailed explanations in tutorials, along with interactive tests and numerous examples that aid learning. The platform is considered user-friendly and intuitive, offering a wide range of courses suitable for all skill levels, and has helped many achieve success in their exams. However, some customers also noted that certain course materials, particularly for specific accounting courses, appeared unengaging, with scanned pages, spelling mistakes, and tutors who merely read from books. There were also concerns regarding the accessibility of content on mobile devices, with assessment scenarios not fitting the screen and lacking scroll options, making them unusable. Additionally, some felt that many lectures were too short and primarily directed users to read the book, and wished for the ability to magnify video diagrams.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the platform easy to use,... See more

Product

Clients share ambiguous opinions on the product, with some reviewers finding the materials comprehensive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With Stay Sharp I'm able to listen and take great notes that help during my review time. I've been trying to self study with other methods and this one is key and keeps me pushing forward everytime.... See more

Company replied

Rated 5 out of 5 stars

My experience has been knowledge refreshing. Stay sharp has helped to simplify most modules I was struggling with. So far, I would recommend stay sharp to anyone who wants to move fast to cover topics... See more

Company replied

Rated 5 out of 5 stars

I've been studying for my CIPD Level 5 with StaySharp for the past year, and I can't recommend them highly enough. The course content is really clear, well-structured, and easy to follow, which ma... See more

Company replied

Rated 5 out of 5 stars

I've been using StaySharp for the past week, and overall, my experience has been extremely positive. Whether you're a beginner looking to build foundational skills or an experienced learner wanting to... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Subscription-based training that lets you study in your own time, on your own schedule.


Contact info

4.2

Great

TrustScore 4 out of 5

171 reviews

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1-star

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Rated 5 out of 5 stars

It was cost effective offering various…

It was cost effective offering various payment options is STAR I passed CIPD level 3 6 months great tutor excellent student service! Highly recommended

March 30, 2023
Unprompted review
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Reply from StaySharp

Hi,

Thank you so much the positive feedback. Congratulations on completing your level 3 CIPD qualification!

Kind regards,
Kate

Rated 5 out of 5 stars

Brilliant

I have had a fantastic experience with this provider, always been very helpful, very quick to respond and quickly resolved an issue I had during my studies. I have now completed the CIPD Level 5 with huge encouragement from the Stay Sharp team, would highly recommend.

January 17, 2024
Unprompted review
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Reply from StaySharp

Hi Nikki,

Thank you so much for the positive feedback. Congratulations on completing your CIPD qualification :-)

Kind regards,
Kate

Rated 5 out of 5 stars

AAT level 3

Great Provider and great customer service!

January 17, 2024
Unprompted review
StaySharp logo

Reply from StaySharp

Hi,

Thanks for taking the time to leave a review. It's great to hear that you're enjoying studying with StaySharp. Good luck with your exams.

Thanks
Kate

Rated 4 out of 5 stars

Limited Support Availability

I recently encountered a frustrating issue with the site that significantly impacted my study routine. While studying during the weekend, I unexpectedly got logged out of the site. To make matters worse, the customer support is only available from Monday to Friday, 9-17, leaving me without any assistance during this crucial time.

In an attempt to resolve the issue on my own, I signed up again using a different email. Unfortunately, this effort proved futile as I still couldn't access the platform. This entire ordeal has caused me to lose precious time that could have been better spent on revising and preparing for my studies.

Update: The customer service reached out to me on the following day (Sunday) and the issue has been resolved.

January 12, 2024
Unprompted review
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Reply from StaySharp

Hi Natalia,

Thanks for taking the time to leave us a review.

Our customer service team is available to help with any queries you may have 9am-5.30pm (GMT), Monday-Friday. However, we do monitor live chat over the weekends and respond to critical messages, as we strive to provide the best service levels we can, and we appreciate weekends are often a key study time.

Looking at your specific case, you reached out on live chat at 1.02am (GMT). One of the team picked up your message and investigated it and replied to you via live chat, later that day at 12:32pm (GMT). When we checked your account, all was working as expected, so we gave some advice including how to cancel your second subscription to avoid a charge for both. We apologise for the delay but given the time differences and time of day your chat was raised; we did respond as quickly as we could.

We hope you’re studying is going well and you are enjoying the learning resources. Please reach out on live chat if you have any further questions.

Kind regards,
Kate

Rated 2 out of 5 stars

No individual support

I was studying CIPD Level 5. I don't feel this service is as described. I appreciate it is an online learning platform, however I feel there is no individual support from staysharp itself. I got a lot of support for the study group I joined on WhatsApp. However I submitted an assignment which was a refer and I could not speak to a tutor about these points, feedback was given, however it wasn't particularly helpful.

If you are able to study without any support then this will be fine for you. However I did expect a small amount of support from staysharp (as when I signed up it described there being dedicated tutors to your module).

I feel misold and I have wasted a lot of time and money in result of this and have since switched providers.

As per the response from Staysharp, they did refund a month and then also offer a further month free, however without the guidance on my assessment the extra month was not beneficial to me.

October 9, 2023
Unprompted review
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Reply from StaySharp

Hi Emma,

Thank you for taking the time to leave a review. We do appreciate all feedback, as we're continually looking to improve our products and services.

On our CIPD programmes, there is a range of support available:
- We hold monthly live drop in sessions with our Head of Programmes, where you are able to speak directly to the team about any questions you might have
- There is detailed feedback on your assessments from expert markers which provides useful pointers for any resubmissions where needed
- Forums also allow you to ask any questions to the tutor and Head of Programmes.

However, we appreciate that you were looking for more personalised support than this. When you reached out to us a few weeks ago, we offered to extend your subscription for a month, free of charge, to allow you to complete the module assignment prior to you transitioning to your new provider. In addition to this, as a gesture of goodwill we also refunded your previous month subscription.

Thank you again for providing feedback and we wish you the very best with your CIPD studies.

Kind regards
Kate

Rated 5 out of 5 stars

Great way to learn.

Course books (digital) are very clear and there are plenty of exercises and practice papers to make sure you are exam-ready!
You can work at your own pace and only pay for the time you need… brilliant service!

August 29, 2023
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Reply from StaySharp

Hi Lynn

Thanks for leaving a review. Really pleased you are finding the platform and resources useful as you prepare for your exams.
Good luck with your next exam!

Thanks
Kate

Rated 4 out of 5 stars

Good platform for learning

After receiving a response to my previous comment, I decided to change my rating and update my comment regarding the platform itself.
The platform is very useful for learning. I really like that all courses are open at the same time and there is an opportunity to return to a certain exam, especially in the case of receiving an exemption.
The main disadvantage is that the pdf file of the textbook is laid out in an old version that does not match the recorded videos. This is not convenient if the student decides to study exclusively on the platform without buying a paper version of the textbook.
Overall, I am satisfied with the platform and will continue to learn on it.

August 29, 2023
StaySharp logo

Reply from StaySharp

Hi Svitlana,

Thanks for your review.
StaySharp is an online digital provider so we provide all materials digitally, online and can be accessed via your StaySharp platform. We do not provide physical materials as part of your subscription.

Students can purchase physical (hard copy) versions of the material through BPP Learning media and other stockists. You could reach out to them and see if hard copy materials could be sent to you

Thanks
Kate

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate. Interesting and easy to access course work

August 28, 2023
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Reply from StaySharp

Hi Mandy,

Thanks for leaving us a review. We're really pleased you're finding the resources and platform helpful as you study.
Thanks
Kate

Rated 4 out of 5 stars

The quality of the video trainigs is…

The quality of the video trainigs is not so good.

August 27, 2023
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Reply from StaySharp

Hi Sergui,

Thanks for leaving a review. Our product team work super hard to ensure our all content including videos are good quality. If you'd like to reach out to the team on live chat, we'd love to chat more and understand what module/videos so we can feedback to the product team

Thanks
Kate

Rated 5 out of 5 stars

Good services

My experience with stays harp it's very good services for my study. thank.

July 28, 2023
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Reply from StaySharp

Hi Atif,

Thanks for leaving us a review. We're glad you're finding our platform and resources useful for your studies. Good luck with your exams.
Thanks
Kate

Rated 3 out of 5 stars

Please fix the website

It's been 3 weeks , the website content for assessment is not working other than that the content is very good and the booklet is very useful.

July 26, 2023
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Reply from StaySharp

Hi Anitha

Thanks for leaving a review.
Apologies, we are currently experiencing some issues with the Step assessments for AAT. The technical teams are working hard to restore these as soon as possible. In the mean time we've provided pdfs of step questions (where available). Also there are hundreds of practice questions in the revision kit as well so hopefully there is lots to keep you studying ( as well as the course book and videos)
Good luck with the studying
Thanks
Heather

Rated 5 out of 5 stars
StaySharp logo

Reply from StaySharp

Hi,

Thanks for leaving your feedback and we're really pleased you are finding the platform and resources useful. Best of luck with your studies

Thanks
Kate

Rated 5 out of 5 stars

Great Learning Platform

I join StaySharp in December for my level 5. The tutors are lovely and helpful. They have an online chat support and someone always comes back to you pretty promptly.
I am partially deaf and really struggle with videos and recording sounds. I explained this in one of my first sessions and within a few days I had a call from Heather I believe to explain that she had been looking into this and has found a good tool for producing accurate subtitles i can use during the lives to help me.
The resources provided for the learning are very detailed and helpful and the written guide for each question is very clear and detailed.
Overall and excellent provider and online learning platform.
Would definitely recommend StaySharp

June 29, 2023
Unprompted review
StaySharp logo

Reply from StaySharp

Hi Lauren

Thanks so much for taking the time to leave a review - we really appreciate it and will share this with the wider StaySharp team

We're so glad you're finding the CIPD course useful and we've been able to support you with the live sessions - that's great news :-)

Hope the studying is going well and as always do reach out to us if you need anything.

Thanks
Kate

Rated 1 out of 5 stars

could not open the web page in public…

could not open the web page in public computers, shows not safe to do so. dont have SSL certificates.

May 17, 2023
Unprompted review
StaySharp logo

Reply from StaySharp

Good afternoon Mahesh
We've checked our systems cannot see any record of you being a subscriber at StaySharp. If you'd like to chat to a member of the team please reach out to us on live chat on our website - we'd be happy to help
Thanks
Kate

Rated 5 out of 5 stars

Thankyou to staysharp because they… are giving free course access.

Thankyou to staysharp because they didn't cancel my subscription even after the end of 14 day free trial.
So I can access the course easily for free.
Thank you once again!

February 25, 2023
StaySharp logo

Reply from StaySharp

Hi Saalim

Thanks for leaving a review. Your access to the courses and content will expire at the end of the trial if you decide to cancel. If you remain on the subscription you will continue to enjoy the benefits of the courses and content for as long as you are an active subscriber. Hope the studying is going well
Thanks
Felix

Rated 4 out of 5 stars

StaySharp ACCA ATX

I’m really enjoying using StaySharp to study for my last exam. I wish I’d have found it sooner. For the majority of my previous exams I have self studied which was very hard but I couldn’t afford the college tuition. StaySharp is very good value for money and you can cancel your subscription at any point. I like the use of checkpoints at certain stages to check your knowledge and the fact that you can mark items as done so you know where you are at. Couple of reasons I didn’t give it a 5 star: (1) one of the tutors talks way too fast which is very annoying when you are a student trying to learn (ACCA ATX) and (2) some of the questions at the checkpoints refer to prior years and obviously for ATX the allowances may be different to what you are learning for a current year exam thus you get the question wrong.

January 31, 2023
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Reply from StaySharp

Good afternoon,

Thanks for leaving a review and we're really pleased you're finding this a useful resource as you prepare for your last ACCA exam

We do work hard to ensure material is high quality and up to date and we will pass this feedback onto the programme team to investigate and make any changes necessary.
You can alter the speed of a video e.g. slow down so this may be helpful to try whilst you're studying

Thanks again for leaving feedback - and the very best of luck with your last exam

Thanks
Kate

Rated 5 out of 5 stars

So helpful and understanding.

Such an amazing service by this company, I had signed up to the course but lost my job a week later. After explaining this to the company they gave me a full refund. I'm so grateful, thank you so much. When I'm ready to study again I know where to come!

January 16, 2023
Unprompted review
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Reply from StaySharp

Hi Laura

Thanks for leaving us a review. We're pleased we have been able to support you during an extremely difficult time and look forward to welcoming you back once, you've got back on your feet. Good luck and see you soon

Thanks
Kate

Rated 1 out of 5 stars

The CIPD level 3 course appeared…

The CIPD level 3 course appeared boring, just like reading an online textbook, however online learning has advanced and can be made to appear more engaging plus use videos whilst still getting the content across.

January 11, 2023
StaySharp logo

Reply from StaySharp

Hi Verity

Thank you for leaving us a review and we're sorry you didn't find the resources useful. We will share your feedback with the product team as we are always looking to improve our products and services

Our courses are a blend of interactive online content (including reading, interactive activities and videos) along with live online sessions to support, knowledge checks and assignments

We wish you the best of luck with your L3 CIPD studies

Thanks
Kate

Rated 5 out of 5 stars

Best Online Provider and Value for Money

I am only a short time into my CIMA course and I am absolutely loving the tuition.

The lectures are very informative and much more than just reading the book. Provided with in depth explanations, and the voices of the tutors are nice and welcoming.

You can tell StaySharp hold a true sense of wanting their students to succeed, thank you so much!

January 11, 2023
StaySharp logo

Reply from StaySharp

Hi Holly,
Thanks for leaving us a review. We're really pleased you are finding the platform and resources so useful.
Good luck with your CIMA studies
Thanks
Kate

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