Eden Retreats Reviews 

182
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Beautifully presented farmhouse, well equipped and Charlotte is a wonderful host. She saw to all our requests and as it was my sister's birthday she presented her with flowers on the day. That's the... See more

Rated 5 out of 5 stars

We had a lovely stay at Valley View. The property was ideal for a group of 8 + dog - comfortable and plenty of space, well equipped, lovely garden (including fire pit) and views. Particularly loved th... See more

Company replied

Rated 5 out of 5 stars

Suberb high standard of accomodation. Excellent for our dogs, closed in field for normal exercise and well located for longer walks. Even provided dog crates and pleaty of room inside for all dogs to... See more

Company replied

Rated 5 out of 5 stars

Just booked a weekend break at Porter Bridge Farm for a family get together. Eden Retreats website was easy to use & navigate. We were spoilt for choice! All the properties looked lovely. Received in... See more

Company details

  1. Cottage Rental

Written by the company

We offer a breath of fresh air to everyone involved in UK holiday breaks, whether you’re looking to book your next stay, or you have a property you'd like us to manage. We’re a technology business at heart, underpinned by industry-leading customer service, and a team that passionately care about your entire experience.


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4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.7

All reviews

(182)

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Rated 5 out of 5 stars

Very easy booking experience

Very easy booking experience, yet to stay in our accommodation but can't fault the process so far!!

May 7, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we really appreciate that!

Rated 5 out of 5 stars

Great communication!

Great communication and an easy booking process! Yet to stay in our lodge, but from the pictures, it looks perfect. Can’t wait!!

May 7, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we hope you have a lovely break!

Rated 5 out of 5 stars

Very easy booking and excellent customer service.

Very pleased to find this company on the internet ,site easy to navigate and very informative, unlike some other larger companies,The booking was simple and easy to do with very quick responses. Hopefully the accommodation will meet with our expectations and we can good reviews again

May 6, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we hope you have a great time away!

Rated 5 out of 5 stars

Professional

My experience so far has been very straightforward and friendly in terms of communications from the staff to me about the recent booking, I am yet to stay there but I am really excited with the reservation ahead.

May 1, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we hope you have a lovely stay!

Rated 4 out of 5 stars

Booking experience

We came across Eden Retreats whilst trying to find a holiday home as everyone seems to be holidaying in England this year we have found it very difficult for a family of 10 during school holidays. I messaged Eden Retreats and the came up with the option of 2 properties next to each other. I spoke to them via online chat and they were very helpful. We followed up the next day with a telephone call which was very efficient and I booked our accommodation online. I hope the holiday is as smooth as the service we have experienced so far. A very efficient company so far. I would highly recommend as the properties do all look very nice. We are very much looking forward to our holiday.

April 30, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, that's great to hear. We are delighted we could help!

Rated 5 out of 5 stars

So far we have only booked our…

So far we have only booked our accommodation not travelled, but the website was very easy to use and the booking process incredibly easy. Response time to confirm was very swift and e mails are very friendly and the company sounds genuinely keen to make our stay as good as possible. If our stay is as good as the process so far we will be very very happy!

April 27, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we hope you have a lovely stay!

Rated 5 out of 5 stars

Booking early for next year

Booking early for next year. Process has been easy to follow with option for chat if further support required. Easy site to negotiate and can request additional requirement which is of considerable benefit. Will update review after holiday next year.

April 26, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we hope you have a great holiday!

Rated 5 out of 5 stars

Fabulous stay - very friendly and very quiet

Just come back from an amazing 5 nights in one of the properties called "Old Well Cottage" - just wanted to say a big thank you to all of the hosts for arranging such good weather! From the booking process, everything worked a treat and it was so nice to be able to get away once again. We'll be back I am sure.

April 23, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, that's great to hear that you had a lovely time away!

Rated 5 out of 5 stars

Eden Retreats

I've just booked a summer break with Eden Retreats. The website was perfect - easy and quick to use, with comprehension pictures of their properties. Looking forward to getting away!

April 22, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we hope you have a lovely stay!

Rated 5 out of 5 stars

Hay Loft Stroud

We have just returned from a 4 night break staying at the Hay Loft. We had an amazing time, and the accommodation was beautiful. You can tell straight away a lot of thought and effort has gone into the little touches for guests, and the location of the property was amazing. Very private and tranquil, with a beautiful garden that the kids loved playing on. Thank you for making our first break in over 18 months so memorable.

April 17, 2021
Unprompted review
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Reply from Eden Retreats

Thank you! That's great to hear, we're so glad you had a lovely break.

Rated 5 out of 5 stars

Easy to book with great customer support

Really easy to book followed by an email asking if further support or requirements needed. Great customer service so far and really looking forward to our long awaited holidays away from home. Thank you

April 12, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we hope you have a lovely holiday!

Rated 5 out of 5 stars

Warm and Welcoming

We were looking for a place to stay near Chester and Eden Retreats came up on Google. Brilliantly presented website, and great looking accommodation, made us feel welcome before we’d even booked. Booking couldn’t have been simpler and correspondence with Martha following the booking has been equally warm and welcoming. The note about the pandemic and a guarantee of a ‘no quibble’ refund or rebooking where necessary, showed that you’re dealing with humans who understand that you might have concerns when booking at this unprecedented time. Really looking forward to our stay.

April 8, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we really appreciate your feedback. We hope you have a great stay!

Rated 5 out of 5 stars

Super easy to book and great communication

Super easy to book! I must say I felt slightly unsure when I got an email to say that someone would be in touch soon to confirm the booking, but the communication was super fast and extremely friendly! Would absolutely recommend booking via Eden Retreats ... we will certainly be booking again.

April 7, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we are delighted to hear that!

Rated 5 out of 5 stars

Super easy to use website

Super easy to use website, and lovely personal touch with a personal confirmation email. Clear information on what to expect and when. We can’t wait to get away!

April 6, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we hope you have a lovely holiday!

Rated 5 out of 5 stars

Counting down the days!

Counting down the days until our week in Devon that we booked with you! Lovely, professional website and easy to navigate calendar and booking system. Really pleased I came across Eden retreats! Roll on Summer & sunshine!

April 3, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we hope you have a great stay!

Rated 5 out of 5 stars

This is the first time I’ve used the …

This is the first time I’ve used the site
I found them very prompt replying to my booking enquiry and are looking forward to our holiday

April 1, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we are glad we could help!

Rated 5 out of 5 stars

Friendly and Straightforward

Came across this site when looking for a holiday cottage.
Found a great place at a great price. Cancellation and Covid rules were really easy to follow.
Prompt online chat function even in the evening, very impressed with how helpful and straightforward everything has been.

March 30, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we are delighted to hear that!

Rated 5 out of 5 stars

First use of this website!…

This is the first time I've used this website. It was was easy to use, lots of relevant info re the property and location.
I would certainly use it again.

March 29, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we hope you have a lovely stay!

Rated 5 out of 5 stars

Excellent Customer Service

Excellent , responsive service .
We only booked yesterday , but already we have felt very included and well informed of our upcoming Cottage break in Yorkshire .
Thankyou.

March 28, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, that's great to hear!

Rated 5 out of 5 stars

Easy Booking, helpful team

We found Eden Retreats when looking for a staycay this half term. We found the booking process simple, user friendly and informative. I had some additional questions before booking and used their "chat" function and got an almost immediate reply with all our questions answered. We look forward to our break in May.

March 22, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we are so glad we could help!

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