Eden Retreats Reviews 

182
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Beautifully presented farmhouse, well equipped and Charlotte is a wonderful host. She saw to all our requests and as it was my sister's birthday she presented her with flowers on the day. That's the... See more

Rated 5 out of 5 stars

We had a lovely stay at Valley View. The property was ideal for a group of 8 + dog - comfortable and plenty of space, well equipped, lovely garden (including fire pit) and views. Particularly loved th... See more

Company replied

Rated 5 out of 5 stars

Suberb high standard of accomodation. Excellent for our dogs, closed in field for normal exercise and well located for longer walks. Even provided dog crates and pleaty of room inside for all dogs to... See more

Company replied

Rated 5 out of 5 stars

Just booked a weekend break at Porter Bridge Farm for a family get together. Eden Retreats website was easy to use & navigate. We were spoilt for choice! All the properties looked lovely. Received in... See more

Company details

  1. Cottage Rental

Written by the company

We offer a breath of fresh air to everyone involved in UK holiday breaks, whether you’re looking to book your next stay, or you have a property you'd like us to manage. We’re a technology business at heart, underpinned by industry-leading customer service, and a team that passionately care about your entire experience.


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4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.7

All reviews

(182)

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Rated 5 out of 5 stars

Wonderful lodges and perfect location

We have just booked our summer holiday! We’re so excited after a search of many other holiday companies this one was the most perfect for us. The lodge was just what we have been looking for and in a perfect location.
The booking process was simple and we received our email confirmation straight away, followed by a welcome email. Great customer service.
We’re already counting down the days till we go!!

March 21, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, that's great to hear. Have a lovely time away!

Rated 5 out of 5 stars

Easy booking with peace of mind

I was thrilled to come across the Eden Retreats website, as it lists such beautiful stays across the country. Booking was really straight forward, and I felt safe committing to accommodation as their policies seem very fair on flexibility. Very excited for our trip in July! Thanks Eden Retreats.

March 18, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we hope you have a great break!

Rated 5 out of 5 stars

Brilliant booking service

This was a brilliant booking service from start to finish. A lovely website that is really easy to use and well thought out. Communication has been great and the property choice is excellent.

March 16, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we hope you have an amazing getaway!

Rated 5 out of 5 stars

Booked Stay with Eden Retreats

I have just booked a stay through their website and found the site very well easy to use, and very clear to see what properties were available when. The selection of properties also looked fantastic.

March 14, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we hope you have a great stay!

Rated 5 out of 5 stars

Booking with Eden Retreats

After experiencing a slight problem when trying to book online for a property advertised by Eden Retreats, I 'phoned the number advertised on line, whereupon I was efficiently dealt with and indeed was then able to book over the telephone. After paying my deposit I almost immediately received an email confirming my booking and have since received a similar email after paying the balance, together with further details regarding the property and my arrival detail. Altogether a very easy and painless experience.

March 13, 2021
Unprompted review
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Reply from Eden Retreats

Thank you for the feedback, we are so glad we could help!

Rated 5 out of 5 stars

Before the stay experience.

I found the website very easy to navigate. Clear photos with good descriptions of the property and surrounding areas. There was just one piece of information I couldn't find.
Looking forward to the stay .

March 11, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we hope you have a lovely time away!

Rated 4 out of 5 stars

Excellent

Excellent service upto now, website and booking system is very easy to use. Would recommended and definitely use again.

March 11, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we are delighted to hear that!

Rated 5 out of 5 stars

Booking with Eden

Came across Eden by chance online and have been very pleased with the service. Had a slight problem using the discount code they sent me but was very quickly and efficiently resolved by Martha.
would definitely use them again for another booking.

March 9, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we are pleased we could help!

Rated 5 out of 5 stars

I needed a property on one level due to…

I needed a property on one level due to reduced mobility of one of out party. An email produced a variety of properties which were suitable. This took, literally, minutes. We booked The Hayloft in the Cotswolds. Looks stunning and perfect for us. We are so looking forward to our stay. So far so good. One thing I would say is, while stylised photography is nice, I prefer to see the whole property, room size etc. Not a big thing. But important if mobility is reduced and equipment is required

March 9, 2021
Unprompted review
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Reply from Eden Retreats

Thank you for the feedback, we are so glad we could help!

Rated 5 out of 5 stars

Holiday booking

I found the website easy to use and quite informative the booking process was quick and easy to do from start to finish the company have been very helpful and I look forward to my stay.

March 4, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we hope you have a great break!

Rated 5 out of 5 stars

Brilliant personal service!

I booked our holiday cottage via the internet. After leaving email address l waited for confirmation which l didnt appear to receive. I rang the helpline and the lovely people l spoke with were so helpful. The emails had gone to junk mail for
some reason best left to the world of cyberspace! A lovely lady called Martha called me back to ensue all was well. It's that sort of personal touch that will take this new company a long way. We know how nice the accommodation is as we have stayed there when it was with a different company. On the service we have so far received l would highly recommend the company

March 3, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we really appreciate your feedback and are glad we could help. We hope you have a lovely stay!

Rated 5 out of 5 stars

We have just booked our holiday with…

We have just booked our holiday with Eden retreats and found their website was really easy to use and would recommend them, they have fabulous self catering accomodation.

February 25, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we are delighted to hear that!

Rated 4 out of 5 stars

Customer friendly booking process

I have just booked a week long stay in May with Eden Retreats. I found the website to be really easy to navigate, with a good level of information on each of the available properties (including clear pictures!). The booking process itself was very easy and I was all booked within minutes. The follow up care has been good and very helpful. Very much looking forward to our stay in May now.

February 25, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we hope you have a lovely break!

Rated 5 out of 5 stars

Very good service…

Very good website and customer service this far has been impeccable. Looking forward to our stay!

February 24, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we hope you have a great stay!

Rated 5 out of 5 stars

Easy website to use

Easy website to use, always someone on hand to answer any questions we had. Excellent service, will definitely be booking again

February 21, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we hope you have a lovely stay!

Rated 5 out of 5 stars

So far so good!

So far so good! Very efficient booking service from Eden Retreats.

February 16, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we appreciate your feedback!

Rated 5 out of 5 stars

Booked for a future stay

Booked for a future stay.
Up to now everything has been very easy! Had questions about the uncertainties of the covid situation and they were so quick to reply, they offered help if needed with bookings. We're looking forward to the stay and I will be reviewing again after

February 13, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we are glad we could help. Have a lovely stay!

Rated 5 out of 5 stars

Super service so far

Super service so far. The website easy to use and like the chat option available which Josh responded to immediately with my query. Looking forward to our cottage stay. Well done 😁

February 10, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we hope you have an amazing stay!

Rated 5 out of 5 stars

So far so good

So far so good, really looking forward to staying with them in September. Great customer service!

February 9, 2021
Unprompted review
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Reply from Eden Retreats

Thanks very much, we hope you have a lovely break!

Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site. Quick and easy to book with great follow up.

February 9, 2021
Unprompted review
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Reply from Eden Retreats

Thank you, we are glad you are pleased with the booking process!

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