I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... See more
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London, United Kingdom
Replied to 83% of negative reviews
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I’ve been using SteadyPay when I need an extra bit of help paying for emergencies such are my car or a vet bill and has been a great help when needed. I requested a payment on Sunday and the payment had gone to My old bank account that closed but was still linked to my Steady Pay account. I contacted customer service and Michael was a great help. He kept me informed by email and had my closed bank account removed and had the funds sent to my new account. Thank you Michael for your help and making the experience less stressful

Reply from SteadyPay
Anna was prompt and efficient, my request was successful done within the minutes my email was reviewed. A great asset to the team, thanks again Anna 🙏

Reply from SteadyPay
I don’t know what I would have done without Florins help. When my banking app were useless around a credit repayment and asked me to sort it myself for them as they didn’t know how! Florin patiently answered all my many questions and explained really clearly what I had to do and the steps I needed to take. He also answered really promptly whenever i sent an email. Five star service!

Reply from SteadyPay
absolutely excellent company , had such a quick response from Florin and the high level of his professional approach did sort the matter out , i will highly recommend this company , very good customer service , they are actually care for the customers
thank you so much Florin for your time and all your effort

Reply from SteadyPay
I had an account query and Michael assisted me promptly and professionally. He responded very quickly, was friendly throughout, and made sure my issue was fully resolved. Excellent customer service — thank you, Michael!

Reply from SteadyPay
Had abit of an issue witch i caused, so i got on to the live chat explaining what I had done, I got a reply from Michael on the live chat who was very understanding and helpful within 10 minutes we was all sorted great service 10/10

Reply from SteadyPay
Fantastic service from Michael and the team always happy to help

Reply from SteadyPay
I had a fantastic experience with SteadyPay the entire process was incredibly quick and easy from start to finish. Their platform is user-friendly and efficient, making it simple to get what I needed without any hassle.
What truly stood out was the exceptional customer service I received from Maga. She was not only prompt and responsive, but also very friendly and professional. Her support made the whole experience even smoother and more reassuring.
Very easy to use and great customer service
Alexandra was so efficient and professional that the query I had was sorted out quickly Alexandra is a great advert for your company and deserves a pay rise

Reply from SteadyPay
Steady pay has been a life saver to me during these difficult times. Michael has been brilliant in his speedy response to any questions or queries I have had. Would highly recommend them.

Reply from SteadyPay
Michael has been great, very helpful and quick !

Reply from SteadyPay
Can’t speak highly enough about SteadyPay and particularly, Michael, he was so helpful and kind. Great customer service!

Reply from SteadyPay
Anna was great help very fast an efficient at sorting out the issue come across pleasant and polite thanks Anna

Reply from SteadyPay
Very quick service. Issue resolved and service immediate. 5 star thank you Florin.

Reply from SteadyPay
Was my pleasure have someone like Steadypay on my side. All of them our so respectful no matter what. If your life circumstances change they will treat you with respect. I can recommend this company from deep my heart. Thank you again Jana

Reply from SteadyPay
Alexandra was very helpful and answered all my questions promptly. Steadypay is a great option if you want a small loan immediately. I would recommend them anytime

Reply from SteadyPay
So helpful with my problem . I want to thank Micheal specifically for helping me resolve my query

Reply from SteadyPay
Alexandra handled my query very quickly and politely. Really lovely person.

Reply from SteadyPay
The Repayment process via SteadyPay was very easy and a simple process to follow.
I'd like to mention that the correspondence with (Michael) from SteadyPay was Quick and to the point with no issues.
I certainly appreciated the top up loan to help pay towards my rent as I was struggling slightly.
Thank you as always.
Brian

Reply from SteadyPay
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