I order my liquids via telephone call.ive never had any problems with the delivery it always comes the next day and the gentleman who places my order is so patent and understanding and deals with my o... See more
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Review summary
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To be fair this was the first time in 4years my delivery didn't arrive on time. But steam Vape advised there was a problem and in fairness so did DPD Not due to steam vape new system but irreparable d... See more
Company replied
As ever, Steam jump into action straight away and do everything a customer could possibly expect them to do. Never had any problems except one time I ordered something online and they didn’t have the... See more
Company replied
Excellent Customer Service...been ordering by telephone for several years now. The advisers are very friendly and always there if any issues ( not thst ive had any ). .. they answer straight away wit... See more
Company replied
Company details
Written by the company
Purveyors of premium vaping products! Incorporated in late 2011 we originally started trading from a small kiosk in the Westfield centre in Derby predominately representing the very successful VIP brand. Over that time period the industry has gone through huge changes and there is now a massive choice of products available. As a company we have seen the choice of products go from the very popular “ciggy like” to drippers, mech mods and everything in-between.
Contact info
Steam 3 Bradley Street, ST14 7QA, Uttoxeter, United Kingdom
- 01889 226182
- websales@klswt.co.uk
- steameliquid.co.uk
Reply from Steam Vape
Thank you, Keith!
Excellent service
Excellent service. Fast delivery. Love the discount codes too .never buy from anywhere else
September 18, 2024
Reply from Steam Vape
Thank you, Em!
Excellent company have used for years…
Excellent company have used for years top class service
September 6, 2024
Reply from Steam Vape
Thank you, Georgia!
Very pleased with my steam vape never…
Very pleased with my steam vape never any problems with my order when I place my order it arrived next day very good
August 21, 2024
Reply from Steam Vape
Thank you for the kind words!
Very timely delivery with well-informed…
Very timely delivery with well-informed details of arrival. Nice work!
August 16, 2024
Reply from Steam Vape
Thank you, Reuben!
Great products at great prices
Great products at great prices. Really fast delivery and always well packaged
August 14, 2024
Reply from Steam Vape
Thanks, Sheila!
Great products at great prices
Great products at great prices. Very helpful staff and quick free delivery
July 29, 2024
Reply from Steam Vape
Thank you, Mark!
Absolutely fantastic company
Absolutely fantastic company. My order right every time and delivered to me very quickly.
August 1, 2024
Reply from Steam Vape
Thank you for the kind words, Carole!
Steam vape are a great company,value…
Steam vape are a great company,value for money, great products, excellent website and feedback, however the delivery company, APS is appalling.
I think you should be aware of this is it may affect your business.
I waited in all day. following their live tracking system which went off when the driver reached stop 60. I was stop 67.
Still waiting and no reply to my emails.
July 4, 2024
Reply from Steam Vape
Thank you for the kind words, Kathleen.
Unfortunately, no delivery company is perfect and we have tried them all over the years. We have found that APC were one of the most reliable but thats not to say they have a 100% success rate. We do have DPD listed on the delivery options if you would prefer to use them over APC.
If you do experience issues that you can't resolve, please do call us on 01889226182 and someone from the support team will do their best to resolve the issue directly with APC/DPD.
Thanks
Steam
Reply from Steam Vape
Thank you, Sally! :)
I'm really anjoy the liquids from…
I'm really anjoy the liquids from years. But 24 hours delivery on time blow my mind.
June 19, 2024
Reply from Steam Vape
Thank you, Marta :)
Great flavours
Great flavours, great taste! No like your average oils that discolour & burn out your coils. Fast deliver, well packaged.
June 13, 2024
Reply from Steam Vape
Thank you for the kind words! :)
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