Steamery UK Reviews 352

Great brand
But you should deliver to jordan

A great buying experience and delivery service

After receiving my first steamer it stopped working after just a few months but they quickly sorted me out with a replacement. Since then I've had no issues. Its a great, well designed product that works beautifully.

Love their items.

Fantastic service. Fast delivery. Excellent product, works really well. Recommended.

Steamer stopped turning on after about a year (was well looked after and barely used). I contacted Steamery who told me there was a fault with the product, but they couldn’t help me in any way without proof of purchase. Bought it with a gift card which is not deemed acceptable proof. An unfortunate waste of money.

First time buyer - placed an order on 28th August & received confirmation. On Sep 1st, an email confirming out for delivery. 8th Sep, no delivery & no update.

I emailed the company who informed me 1 of the products is out of stock. When were they going to inform me of this if I didn't get back in touch ?

Won't be using again - I don't mind an out of stock issue but at least update your customer asap & keep them informed.

Currently awaiting a refund.

Prompt, helpful service.

great product works well! would recommend

Product was faulty - they were brilliant at sorting it out.

So I don’t know how many times I need to contact this company or write negative reviews they still have not refunded my money for a product I did not receive. Reading their other reviews this has happened to other customers too. Companies like this deserve NO customers. They make empty promises and platitudes. Just don’t waste your money - this company are a waste of time and customer service is terrible and nonexistent. I am receiving replies from a subsidiary of theirs saying I should contact the UK team but they are very busy??? Busy doing what???? Managing complaints maybe. I am furious as I have lost my patience and this all take times and energy!!! Just refund my money as I’m not going away until I get it!!!!

Amazing product with super fast service and delivery. This is my second purchase and I’m definitely recommending and coming back again. Thanks

Efficient & does the job

Such a great product and company - I've ordered all of their detergents now and they do such a great job with a fraction of the liquid I might use from other brands. Also arrive on time and well-pacckaged to avoid spills

Easy website to access and assess products.

I ordered the Steamery Cirrus X. Unfortunately, after trying it once, I discovered it leaks during use and completely soaked my shirt. I expected much better quality from this product. I’ve already reached out twice to request a return, but have yet to receive a response from customer service. Very disappointing experience.

The design is very stylish but the performance was not as expected. The water cylinder is too small (managed one linen shirt before it emptied) and you have to buy the larger one. I purchased the travel bag because I did not realise it came with a bag. The travel bag is black, the one it comes in is cream: do not waste your cash! The steamer is ok on thin fabrics but even then not perfect. Creases do not just fall out and the risk of burns is high when the glove is more of a fabric rest than a glove for a hand. I should have gone for an upright model with power. Disappointed and no way to return once it is used. Appreciate my iron so much more though:)

Great product, effiecient and easy to use. Very quick at doing shirts!

The Steamery steamer is the best looking but worst performing I've used.

I've been a stylist for many years so have used a good number of steamers. I bought The Steamery one (+ the clothes shaver) as the design was so beautiful.

It's just not worth it though - it just doesn't work properly as the steam seems to stop or is not enough to take creases out.

It's extremely annoying to use and I'll be purchasing another brand soon.

Delivered promptly and very well packaged . It was a delight to receive .