Would definitely recommend this product, works really well, the water does run out quick but it’s very easily refillable and doesn’t bother me much, the only thing I would say is the wire is too small... See more
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About Steamery UK
Written by the company


Breathing fresh air into textile care
Steamery is a Scandinavian clothing care brand that wants to modernize the way we treat our clothes. We make innovative clothing care products that combine minimalist design with powerful performance and functionality. Our mission is to inspire people to take better care of their clothes so their wardrobes can last longer. On a grand scale, we aim to slow down unsustainable processes and inspire a slow fashion lifestyle.
The company was founded in 2014 and today we have resellers across the globe. We are a team of entrepreneurs, designers, and textile engineers passionate about making clothing care modern again. Our product range includes steamers, fabric shavers, laundry detergents, and accessories that help extend the life of your wardrobe.
We like to think that you never really own a garment. We prefer the notion that you are only caring for it until the next owner. At Steamery, we want to educate and inspire people to care for their clothes in a conscious way and view their garments as lifelong companions and worthwhile investments that can last for generations to come rather than temporary items to wear once and then throw away.
Contact info
United Kingdom
- contact@steamery.co.uk
- steamery.co.uk
Replied to 48% of negative reviews
Typically replies within 1 week
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Pilo 2 garment shaver is cheap rubbish
Pilo 2 garment shaver is cheap rubbish. It does not charge and it is near impossible to get a replacement or refund.
Do not buy this.

Reply from Steamery UK
Brilliant little gadget
Does exactly what it claims. De-pilled a jumper that was in quite a bad state. Using it gently, as instructed, it removed all the wool bobbles and the jumper now looks almost like new. Worth every penny
Great product that works as promised…
Great product that works as promised and quick delivery.
Speedy and efficient delivery.
Just happy that I found what I was…
Just happy that I found what I was looking for !! Came very quickly. Many Thanks.
Reply to manager Simon respond
Simon
Your company promised next day delivery. After a week I still haven’t hear and receive anything I contacted your company. 2 weeks times how many times back forward back forward email you told me as a manager you believe goods has been delivered ages ago if not I should contact to police myself. If you do the investigation you should do it from the first place not the time you found me left you a feedback. I paid the money for the goods to deliver to my door on time NOT this kind of the service. I hope you will have nice Xmas not like me as you ruined mind

Reply from Steamery UK
Great product neat and efficient swift…
Great product neat and efficient swift delivery

Reply from Steamery UK
Delivery timeThe delivery time was excellent and it…
The delivery time was excellent and it arrived the next day.
The steamery is easy to use and the fabric freshener was a nice touch!

Reply from Steamery UK
Decent
Great packaging, great build quality however even when buying the most expensive model available it just doesn’t get hot enough to take out creases to (near) perfection like a normal iron BUT nor is it meant to be like that so one has to bear that in mind. We use it only for steaming bedding.

Reply from Steamery UK
Fabric shaver arrived very quickly so delighted with.that. Great at debobbling jumpers, making them look like new. Cheaper than replacing knitwear. Easy to use and clean .
Fabric shaver arrived very quickly so was delighted with that.

Reply from Steamery UK
Great design and overall great, but...
Great design and I love that it's rechargable, however sometimes the Pilo2 doesn't switch on when you re-attach the bottom part after cleaning out the shaved fabric. One has to remove and reattch several times before it works again. Also feels rather flimsy.

Reply from Steamery UK
Easy to order and very quick delivery.
Item is a Christmas present so can’t comment yet on how well the steamer works. It arrived very quickly and the box looks very stylish. Also, the box is quite heavy so I’m sure the steamer will be a substantial appliance. Very pleased with the service.

Reply from Steamery UK
Poor product but excellent Customer Service
The Pill machine is a complete waste of money - very pricey and offers no larger fluff capacity or run time than any other battery product on the market.
HOWEVER, when I advised the company of my disappointment, they immediately arranged for an uplift and refund - without question. Excellent customer service!

Reply from Steamery UK

Reply from Steamery UK
Quality product that gives a great finish
I have now purchased three of these amazing de bobblers. They do exactly what they say they do. I have lots of cashmere and they are helped to stay in immaculate condition by using my steamery de bobbler. I wouldn’t be without one

Reply from Steamery UK
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