My son was having ongoing problems with his PlayStation 5 console overheating and getting the error message on screen. I contacted Steel City IT. Rich diagnosed the Liquid Metal issue. I was able to b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a high-end laptop from Richard couple days ago. Richard is a really nice seller, willing to meet halfway on issues that may arise, quickly responds, but organizational skills are a bit l... See more
My laptop needed a new keyboard and Rich got it replaced really quickly and for a very reasonable price. He also gave it a good clean and also gave advice for keeping it that way. He obviously knows w... See more
Great service. PC was picked up for repair and checked shortly afterwards, communicating throughout the process. Richard talked through my options and I decided due to the age of the setup it was not... See more
Company details
Written by the company
At Steel City IT, we specialise in the repairs others turn away. From precision micro-soldering and complex logic board diagnostics to liquid damage restoration and HDMI port replacements, we bring your devices back to life with surgical precision. Whether it’s your daily-driver laptop, a next-gen gaming console, or a cherished retro system, we use genuine parts and transparent pricing to ensure your tech stays reliable. We’re proud to serve the Sheffield community with a simple promise: professional excellence and honest, local service.
Contact info
80 Hopedale Road, S12 4XQ, Sheffield, United Kingdom
- 07446903442
- info@computersheffield.com
- steelcityit.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top quality service
Top quality service from start to finish! I had an issue with my PS5 so phoned up and Rich identified the problem within seconds. He managed to repair what I thought was an unsalvageable console and return it to me with unmatched precision. I have had an amazing experience with Steel City IT from the very start and will be using their services again - thank you!
Fixed ps5 hdmi port
Fixed ps5 hdmi port. Great service and very knowable. Would highly recommend.
Brilliant service from Rich at Steel…
Brilliant service from Rich at Steel City I.T fixed my Grandsons PS5 very quick turnaround very reasonably priced my second visit to Rich both times excellent A* would highly recommend him.
Brilliant
Brilliant! Kept me updated at every step, really quick service. Will definitely use again is needed, highly recommend
Macbook Pro service and battery change
Rich did an excellent job in servicing and changing the battery on my daughters Macbook Pro.
Would thoroughly recommend, he was courteous and professional throughout the whole process.
Fast repair and a good person
Black Death Screen iMac 😞
I’ve got a 2013 iMac which suddenly blew leaving me with a black screen. I tried everything, I could hear the starting chime when turning on but nothing on screen. Took it to Richard who I must say did a thorough job of investigating the problem and after installing a reconditioned board the issue was solved. All the way through the process Richard kept me informed of the progress by phone and messages, showing me pictures of the work through the whole process. Can’t recommend highly enough. His commitment and love of the work he does is second to none. Many thanks
Steel City IT goes above and beyond, highly recommend
I came to Rich with a PC which I tried to build. The PC did not turn on. Rich quickly identified the issues, helped me decide on parts that needed changing and put the whole thing together for me. Then he ensured the whole system was up and running for me with advice on how to maintain it. I can't recommend Steel City IT enough and I will for sure be coming back if I need any help with tech.
Switch oled screen
My sons switch oled screen needed replacing due to damage. Richard sourced a replacement straight away and had the console fixed within a couple of days. Works as new and looks great. Very happy with the result. Friendly and efficient service.
Speedy and professional service
My laptop needed a new keyboard and Rich got it replaced really quickly and for a very reasonable price. He also gave it a good clean and also gave advice for keeping it that way. He obviously knows what he's talking about. I don't know much about electronics, but I recognise someone who's passionate about a subject and knows what they're doing. He offers a really professional service and I wouldn't hesitate to recommend him to friends and family.
Gaming PC fix
Had some issues with my PC rig shutting off randomly & other various issues. Took my PC to Rich and had a service, clean & new CPU fitted.
Rich was informative and helpful to describe what was wrong & what needed doing.
Managed to get everything done in practically a day.
I will definitely use Rich for any future upgrades or issues.
Thanks again
Ps5 controller stick drift
So happy I had a controller that had stick drift and was unsure if it could be fix thankful Richard was super kind and helpful fix it without a problem I would recommend him to anyone who has any issues in the future 😊
Very helpful!
They were very helpful and efficient and rly great customer service
Super service made us a complete new pc…
Super service made us a complete new pc up in just a few days great guy very professional thankyou good price too
Fast, fair, honest and informative
I’d been having problems with my PS5 HDMI port, I contacted Steel City IT and Richard was very helpful, the turnaround was 3days and was a fair price for fixing, he didn’t rip me off, was honest, which is always daunting as a first time user. He also had great knowledge in this area. The PS5 works fantastic now, thankyou Richard for your help in repairing the damage! I will definitely use again if any problems occur in the future
Really good service
Really good service , fixed my dad’s laptop no problems , quick reliable service will use again thanks.
Excellent service
Excellent service. Richard was Very knowledgeable and professional throughout my experience. I would highly recommend Steel City IT.
PS4 repair
I took my grandsons PS4 to Richard he did a great job. He kept me informed as to what was wrong with it and actually repaired it in a couple of hour. Great service very friendly will definitely use again. Thanks
Steal City IT repair
Went to Richard at Steal City IT , at S12 lovely guy , knowledgable and decent affordable price!!
He had been really efficient in dealing with my request to get a new HDMI port done on our PlayStation 5 console - I took it straight round to him gave him a couple of days and he had fixed it perfectly top top job I will definitely be recommending him in the future , cheers Rich .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








