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Rated 5 out of 5 stars

Excellent service from Richard! My son’s PlayStation was over heating and turning off. After my initial contact online, Richard called me back and told me it would be any easy fix for him and offered... See more

Rated 5 out of 5 stars

My laptop needed a new keyboard and Rich got it replaced really quickly and for a very reasonable price. He also gave it a good clean and also gave advice for keeping it that way. He obviously knows w... See more

Rated 5 out of 5 stars

Great service. PC was picked up for repair and checked shortly afterwards, communicating throughout the process. Richard talked through my options and I decided due to the age of the setup it was not... See more

Rated 5 out of 5 stars

Fantastic service, quick response and speedy repair. Ps5 suffered blue light of death randomly and was fixed within a day and a half (I dropped it off late on Monday) . Fair price and excellent knowle... See more

Company details

  1. Computer Repair Service

Written by the company

At Steel City IT, we specialise in the repairs others turn away. From precision micro-soldering and complex logic board diagnostics to liquid damage restoration and HDMI port replacements, we bring your devices back to life with surgical precision. Whether it’s your daily-driver laptop, a next-gen gaming console, or a cherished retro system, we use genuine parts and transparent pricing to ensure your tech stays reliable. We’re proud to serve the Sheffield community with a simple promise: professional excellence and honest, local service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

133 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

He was very kind and put my needs as a…

He was very kind and put my needs as a customer first. Offered me options and gave me vital information about why my PC broke down, what I could do in the future to prevent further damage. The service was affordable and quick. He is down right amazing.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely over the moon with steel…

Absolutely over the moon with steel city I.T. xbox randomly stopped working after making an appointment on his website he got back to me explained what the problems could be didn't sugarcoat it but was very informative about the different hardware and repaired very quick giving helpful advice on how to prevent the issue whilst I collected my xbox. Will recommend to everyone, salt of the earth bloke and the price was fair

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Richard

Excellent service from Richard! My son’s PlayStation was over heating and turning off. After my initial contact online, Richard called me back and told me it would be any easy fix for him and offered advice. I dropped it off and it was ready to collect within a couple of days. Job very well done. Highly recommend this company 5 stars all round

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great laptop upgrade service

Great laptop upgrade service. The IT professional was friendly and attentive, clearly explaining upfront what could and couldn’t be done, and then detailing the work completed, also giving the packaging of what I bought. Fast, professional, and reliable—highly recommended.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Steel city IT went above and beyond while repairing my pc giving updates and photos on what he was working on at the time and also give me great advice , would recommended.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Richard is very knowledgeable. First class service and is always understanding . Very fair prices too. I have known Richard over 5 yrs and can highly recommend him.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

PS5 (Play Station)

Very impressed with his
Knowledge and experience
Took our grandsons PS5 in to be mended and the next day got a text to say it was done
Very reasonable prices
Will definitely recommend him to anybody
Five out of five stars

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick response and speedy repair. Ps5 suffered blue light of death randomly and was fixed within a day and a half (I dropped it off late on Monday) . Fair price and excellent knowledge and aftercare. Fully recommend.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

ASUS Rogue Ally fix

Great service from Richard at Steel City IT. He fixed my son's ASUS in a matter of days. Reasonable price and service included. Will definitely recommend!

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Richard from Steel City I.T was…

Richard from Steel City I.T was brilliant with my son’s PlayStation. He found the fault quickly and sorted it quickly too. I would recommend Steel City for all I.T problems. Thanks Richard, my son is very grateful he has his PlayStation back.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Rich is super friendly and professional. Very speedy service at a very reasonable price. I got the HDMI port on my PS5 repaired and also had 2 controllers fixed to eliminate stick drift (TMR upgrade). Would definitely recommend him to anyone seeking repairs!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Son had a little accident with his ps5…

Son had a little accident with his ps5 pro and broke the hdmi port. Contacted Steel City I.T and within a couple of hours they had my son’s PlayStation. Within 2 days it was repaired and at a good price.

Would highly recommend

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Nintendo’s switch drifting issues

Rang to ask why my joys could be drifting, was told he could fix this, not much explain of causes as a non technical person trusted h what he was saying - one assumed it was the rails but was told the joy con had drift shift or whatever it’s called. Charge of £40, ok that’s fine if it fixes it.
Anyway took the whole thing including joy cons to be fixed - collected said item and the item was doing the exact same, item was not fixed. Contacted company and told I need to clean the rails - did this - still not working - was then told it would cost more to have it looked at and could be rails.
Nah you’re ok. If I’d know it would be £40 for nil out if it if have bought new joy cons at the same time but wasn’t told this at beginning - again I assumed he would fully resolve the issue for £40!
Anyway decided to sack it off and buy new console.
Conclusion
Do not recommend this company - poor communication - bad attitude and not fixed my issues and still took my £40

October 8, 2025
Unprompted review
Steel City I.T logo

Reply from Steel City I.T

Good afternoon you must be confusing my business with another. I would never sack any customer off or rip them off. Are you sure you have the right business? Thanks Steel City IT

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