Stein Travel Reviews 

176
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and kindness throughout the entire travel process. The booking process is frequently described as seamless and well-organized, ensuring a worry-free experience from start to finish. Many people highlight the excellent service and communication, noting that every detail and request is handled efficiently. Reviewers also commend the magical holiday experiences and well-chosen locations, contributing to unforgettable memories for travelers. The overall trips are often described as outstanding, with many expressing eagerness to book with the company again.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, efficiency, and professional... See more

Holidays

People report positive experiences with holidays, with many reviewers describing their trips as fantastic,... See more

Location

Reviewers mention positive feedback about location, highlighting that many destinations were amazing and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the seamless organization and... See more

Booking process

Customers had positive experiences with the booking process, often highlighting the helpfulness of staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We travelled to Chicago for the Ireland / NZ rugby game on a Stein Travel package. Stein (Derenea and Suzanne) were easy and responsive to deal with. The package was well put together with a g... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

The level of service and communication from the Team (especially Michelle!) at Stein Travel was exceptional. From collection at the Airport, to our hotel in River North, Chicago, things could not have... See more

Rated 5 out of 5 stars

We travelled to Lapland with Stein just before Christmas and it was the most magical family trip we’ve ever had. Everything was so well organised and stress-free. As a coeliac family (myself and my tw... See more


Company details

  1. Travel Agency

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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4.8

All reviews

(176)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Maastrict with stein travel

Really enjoyed our trip with stein travel from landing in the airport in brussells our rep was there to meet us ger who was lovely and helpful the hotel was great clean and friendly everything was arranged for us pick up s and drops to the concert

July 2, 2024
Rated 5 out of 5 stars

Everything was really well organised

Everything was really well organised. Our rep Ger was extremely helpful and looked after everyone. The concert was amazing and our seats could not have been better. Would totally recommend Stein travel for booking concerts.

July 4, 2024
Rated 5 out of 5 stars

Vietnam Honeymoon trip - Incredible experience and so easy to deal with

Our experience with Stein Travel was perfect from start to finish. We would normally book trips ourselves but for our honeymoon trip we wanted to consult with an expert. We dealt with Seán and he created a fantastic itinerary for us and really took on board our preferences. He was always responsive and wanted to ensure we were happy with everything before confirming. His passion for and knowledge of our trip were top notch and we felt in really safe hands throughout the experience.
We honestly had the trip of a lifetime and everything was wonderful and so seamless. Would 100% use Stein Travel again and have recommended them to others.
Thank you!

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great holiday organised by Stein…

Great holiday organised by Stein Travel. Everything was seamless, from booking to return - flights, transfers and hotels. A couple of glitches along the way were quickly sorted by the office. No hesitation in recommending Stein.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

We recently booked a complex business…

We recently booked a complex business trip with Stein Travel. We were very pleased with the professional service received- excellent travel knowledge, all fares explained. Full booking service including preferred seats and lounge access.
Travel agent checked all visa rules, we travelled with confidence. We will use Stein travel again, we can recommend Stein with confidence for business travel as well as personal travel.

June 4, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. We had lots of changes for a group trip and everything was handled professionally and courteously

October 22, 2023
Rated 5 out of 5 stars

Stein Travel ,a vacation to remember!

Booked a holiday with David and his team and found the whole experience a joy. From the initial query to the culmination of our holiday, Stein Travel provided an excellent service. No question was left unanswered and overall this experience contributed greatly to the overall enjoyment of our vacation. I have absolutely no hesitation in recommending Stein travel to any of my relatives or friends and assure anyone booking a holiday with them, a first class service.

May 11, 2024
Rated 5 out of 5 stars

Would highly recommend

Our experience was enhanced from the minute I spoke to the office to the management. All team members were so helpful and assisted us with our queries. Well done Stein Travel

September 16, 2023
Rated 1 out of 5 stars

They don't care when something goes wrong

I used Stein Travel for a rugby World cup package, never again. The flight home was significantly delayed but they have made no attempt to provide compensation nor chase the airline under EU legislation for that.
There has been no proactive communication from them so I guess they really don't care about their customer (me).
I will never use them again.

September 11, 2023
Unprompted review
Rated 1 out of 5 stars

Rugby World Cup Game - Delayed departure and zero engagement from Stein Travel since (7 months on).

Rugby World Cup Game - Ireland v Scotland (Saturday 7th October 2024).
Email at 5.58pm on 4th October from Stein Travel stating the chartered flight out to Paris was delayed by six hours and not departing until 4pm on the 6th of October - effectively resulting in the first day lost in Paris. No follow up by Stein Travel on return and all contact with Stein initiated by us but fobbed off each time. Issue still hasn't been resolved and its now the 7th of May. Stein Travel have made no effort to resolve the matter nor even returned a phone call or email.
I've since booked Ireland's 2025 6 Nations away games with another Travel agent - avoid Stein Travel.

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic world Cup trip to France..

Fantastic world Cup trip to France... from the Stein travel reps to the hotel transfers and match tickets..From start to finish it was amazing and superbly organised. Thanks to David and his team in Stein travel.. a pleasure to deal with and we will be back onto them for our next adventure.

October 8, 2023
Unprompted review
Rated 4 out of 5 stars

Enjoyable RWC Trip

Recently back from 9-day RWC trip to France with other family members. Everything went smoothly and as per itinerary. All Stein representatives involved were very helpful and friendly. Trip included stays in Paris, Biarritz, and Bordeaux. The good weather was an added bonus, so a very enjoyable experience overall.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

We highly recommend Stein travel

We highly recommend Stein travel - Darina was so kind and understanding, she explained everything to us and found us perfect accommodation to match our budget and needs. And to top it all it was a fantastic deal. We Are looking forward to our next trip .

October 13, 2023
Unprompted review

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