While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is the worst company I have ever done business with. Dishonest and lying owner on more than one occasion when I tried to resolve the issue. PRODUCT OF VALUE LESS THAN 150 EUROS DO NOT HA... See more

Company replied

Rated 4 out of 5 stars

I bought stencils from 'Stencil Up' for my 12 yr old grandchildren who are decorating their bedrooms. They have been a great success. Detailed designs but resiliently made so could be reused several... See more

Company replied

Rated 3 out of 5 stars

I love the final result but as I was w undertaking a large project (hall stairs and landing) I have needed to reorder as the stick fails after a time (despite cleaning carefully). I wouldn’t mind this... See more

Rated 5 out of 5 stars

Delivered quickly, even with RM strikes and the August BH weekend! Bought the untacked version, it's made from a thick but bendy plastic, so confident it will last through my project. I love the st... See more

Company details

  1. Decoration and Interior Design Store
  2. Craft Store

Written by the company

Designer and manufacturer of decorative wall stencils and craft stencils. Our wall stencils are large format allowing you to quickly and easily create a beautiful feature wall a perfect alternative to wallpaper! Unlike wallpaper, you can also create a wall in any colour combination you choose. We also have a growing range of craft stencils, suitable for fabric, furniture and scrapbooking.


Contact info

2.9

Average

TrustScore 3 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, arrived quickly, very good quality stencils, can't wait to use them.

August 4, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thanks for taking the time to review, I hope your stencilling projects go well!

Rated 5 out of 5 stars

Excellent

Great product perefct what was required, delivery was spot on

August 4, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thank you so much for your review. I hope your stencilling project was a success!

Rated 5 out of 5 stars

Great product

Great product, brilliant service! Thanks

July 22, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thanks for taking the time to review! I hope your project went well.

Rated 5 out of 5 stars

Fabulous products and exceptional service

Fabulous products, great communication from the team.
Overall fantastic service.
The stencils are durable and easy to use. Website provides a lot of information on how to correctly use the stencils to get the best results.
Highly recommend Stencil Up!
All the best and hope your business grows bigger and stronger!

June 18, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thank you so much Martyna, for such a lovely review. I hope all your projects are going well!
Lorraine

Rated 5 out of 5 stars

Good quality stencils

Delivery of the order was quick, and well packaged. The stencils themselves are good and are reusable, but need washing immediately after using. This is simple. Only a trial attempted so far, but very pleased with the result. Recommended

June 9, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thanks so much for your lovely review Ingrid. Best of luck with your stencilling project!

Rated 5 out of 5 stars

Excellent all round!

Lovely website to browse, fast delivery and great product. Thank you!

June 3, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thanks for taking to time to review NJ. Wishing you all the best with your stencil project!

Rated 5 out of 5 stars

Starting with a small stencil in the littlest room

Stencil I wanted was not available as sold out,but I was kept informed when it was in stock ,ordered Immediately and arrived in 3 days. Wall prepared and ready to go so can’t wait to start. Wonderful ideas and selection. Prompt service and great customer care, and quality product.I will definitely shop here again

May 29, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thank you for your lovely review Kay! I hope the room stencilling was a success!

Rated 5 out of 5 stars

Superb customer service

Superb customer service. Quick delivery, great communication and fab product. Couldn't fault them.

May 16, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thank you for your lovely review Sue! I hope the project was a success!

Rated 5 out of 5 stars

It's so nice to see that stencilling is…

It's so nice to see that stencilling is making a revival - it's the ideal thing when you can't find wallpaper that you like and this one is special & can't wait to use it

May 8, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thanks for your lovely review. Would love to see a photo of your completed project!

Rated 5 out of 5 stars

Prompt service

Prompt service. Good product.

May 7, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thanks for your review. Feel free to tag us on social media if you post photos of your project!

Rated 5 out of 5 stars

good choice of stencils

Excellent service and stencils are a good quality. Good choice to choose from as well. Will definitely order here again.

April 24, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

That’s great to hear Kelley! Remember we also make custom stencils if you are looking for something different.

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt delivery, great quality and price. Highly recommended

March 20, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Thanks for the great review Peter!

Rated 3 out of 5 stars

Wrong size item sent and they won’t…

Wrong size item sent and they won’t return my call.

Edit: Contacted me following my review and gave a full refund. So rating edited to 3 stars.

February 25, 2020
Unprompted review
Stencil Up logo

Reply from Stencil Up

Dear Sara, I’m afraid we have not received a phone message, I have sent you an email, please send the info to the return email address and we will get this resolved for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look