Lash Eye Care Ltd Reviews 146

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

When I was diagnosed with a macular hole I was devastated, thankfully I found Mr Stephen Lash. From the first consultation through to the procedure and aftercare he gave me the confidence and reassura... See more

Company replied

Rated 5 out of 5 stars

I had surgery at Southampton Eye Hospital, to correct a dislocated lens. Mr Lash removed the vitreous gel and the old lens; then, under his supervision, a colleague fastened the new lens in place.... See more

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Rated 5 out of 5 stars

Words cannot express my huge appreciation to Stephen Lash. I have wet macular degeneration in both eyes. For the last 6 years, Mr. Lash has maintained and improved my vision with regular inj... See more

Company replied

Rated 5 out of 5 stars

I had cataract lens replacements in both eyes followed by Yag laser capsulotomy and then vitrectomy for floaters in both eyes. Information provided by both Dr Lash and the team at Optegra eye hosp... See more

Company details

  1. Eye Care Center

Written by the company

Stephen Lash specialises in the treatment of cataract including the use of toric and multifocal lenses. He also specialises in the treatment of retinal diseases including Macular hole, Epiretinal membrane, Retinal detachment and Floaters. He is experienced in the management of dislocated lenses following previous cataract surgery including the latest technique of scleral haptic fixation. He also deals with surgery for complex cataract and the surgical treatment of advanced diabetic eye disease. Stephen also trains and teaches medical students, optometrists, GPs and fellow ophthalmologists.


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4.9

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

I am very happy with the treatment and …

I am very happy with the treatment and care I received from Mr S Lash and would recommend him to anyone who has eye problems within his specialism.

July 24, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks Beryl for the feedback I am delighted you are happy!

Rated 4 out of 5 stars

Very good result with operation but had …

Very good result with operation but had slight complication post op which was dealt with very well by Mr Lash.... he has said if it causes me a problem again he will do another small op but hopefully that will not be necessary.....very pleased with treatment...

July 24, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks Sheila! I think there is a very good chance nothing else will be required but if it does it is a very minor tweak!

Rated 5 out of 5 stars

i was very impressed with Stephen Lash

i was very impressed with Stephen Lash; he is very passionate about what he does. During the initial consultation he explained clearly and concisely the procedure he would undertake to repair a macular hole and that he would remove the cataract at the same time; he reassured me there was nothing to be worried about. I was conscious but lightly sedated during the surgery and Mr Lash talked me through what he was doing in plain English, there was minimal discomfort and the procedure seemed to take no time at all . Mr Lash telephoned the next morning to check how I was and to answer any questions. I am delighted that following my final consultation my vision has improved dramatically. Mr Lash has an excellent team supporting him, particular the anaesthetist and his personal secretary, Sarah.

July 19, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks for a great review! And many thanks for the feedback on Sarah (who is a fantastic secretary and great organiser!) and Paul Trumpleman my anaesthetist. We work very well together and keep it all light hearted in theatre! I will pass this review on to him and to Sarah. Remember that your vision will continue to improve out to a year plus, so enjoy!

Rated 5 out of 5 stars

Cataract repair whizz-kid!

I was prevaricating for several years over a necessary cataract procedure and the possible after effects on my eye which had experienced previous other problems.
Stephen Lash was very patient and considerate in dealing with all my concerns leading up to the operation and thoroughly in command of the swift and professional procedure on the day!
The result was excellent as was the follow up care.

July 13, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks Nick! I am delighted. You had a great outcome and that is partly due to your understanding and subsequent expectations. It's a team effort!

Rated 5 out of 5 stars

I have absolutely no reservations in …

I have absolutely no reservations in recommending Lash Eye Care.
The team at Lash Eye Care are truly professional and caring, they are friendly, approachable and empathetic with a real understanding of the anxiety many patients feel when eye problems occur. I felt safe and cared for during my surgery, I literally had no worries at all, it really was as though I was the most important person in the world at that time and nothing was more important to the team than my well-being.
I can't rate Lash Eye Care highly enough.

July 2, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks Chris. I was so pleased you did well and really appreciate the work you do at the Eye unit. If you ever leave you will be sorely missed!!

Rated 5 out of 5 stars

A highly skilled surgeon, who relates well to his patients and has very good outcomes

Stephen Lash is a highly experienced and skilled ophthalmologist. He has performed successful cataract surgery on me which has restored my vision and my independence. He takes great care to explain procedures to ensure that appropriate decisions are made. He also makes sure that patients feel comfortable during surgery. This includes employing highly qualified anaesthetists. Mr Lash also provides thorough check ups which are reassuring.
I did have minor concerns with the administration of appointments for outpatient follow ups. These were resolved very efficiently.

June 28, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks for your positive feedback and I am pleased you have done so well. Regarding outpatient appointments it would be good to know what you had concerns over? I do see the self pay patients in the NHS hospital and although Sarah and Linda are excellent at organising follow ups it may be the execution is lacking once in the hospital?

Rated 5 out of 5 stars

Vitrectomy surgery

I am really happy with the outcome of my vitrectomy surgery with Mr Steve Lash. I would recommed him to anyone needing eyecare. Steve has a passion for what he does and is caring and kind - he was my first choice of surgeon. Happily I am now back on my motobike and enjoying the summer.

June 20, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks Mrs Harrison! Enjoy the bike!

Rated 5 out of 5 stars

Cataract Operation performed by Mr Stephen Lash

My experience under Mr Stephen Lash and his excellent staff, from start to finish, exceeded my hopes and expectations.
Very professional yet warm and friendly at all times, Mr Lash during both cataract removal operations, gave me a running commentary on exactly what he was doing, in language I could clearly understand.
At no time was I ever in discomfort, and he constantly reassured me on the operation progress.

Six weeks ago, I thought I was in danger of going blind, as my eyesight had steadily deteriorated over the previous year.

Now I have been told I have 20 - 20 vision, and can see more clearly than at any time of my life, since first wearing glasses aged 7. I am now aged 70. A new world has been revealed to me.

I am so grateful to Mr Lash and his team, who have today given me the all clear. If anyone has doubts about corrective eye surgery, they should give Mr Lash a call at Optegra Eye Hospital, Whitley, Hampshire. They will not regret it. I certainly do not.

June 14, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thank you for a great review and I am so pleased we exceeded your expectations! Thank you for your generous gifts, I will enjoy one of them this weekend!

Rated 5 out of 5 stars

Education and Training Expertise

have had the pleasure of working with Mr Stephen Lash for several years as the academic coordinator at Southampton Eye Unit. I can say with certainty that Mr Lash is an asset to the department as both a colleague and educator. Mr Lash is an educational supervisor for the junior ophthalmolgists within the department, as well as conducting clinic, seminar, and lecture based teaching for the undergraduate medical students who visit the department four times a year. The feedback we have received from both postgraduate and undergraduate students is entirely unrivalled, with numerous students citing Mr Lash as being one of the most engaging and insightful teachers they have encountered during their time at University Hospital Southampton.

Mr Lash has proven to be a capable and efficient mentor in formal teaching sessions as well as informal clinic based teaching. Mr Lash’s infectious enthusiasm, clear empathy, and enigmatic communication style ensure his teaching motivates even the most uninterested students. His lecture on Acute Visual Loss is the most highly rated lecture in the undergraduate teaching program; using a combination of humour and interaction to engage and motivate students in their learning.

Overall it has been a pleasure to work with Mr Lash and I am sure he will continue to inspire countless students in the future as well.

June 4, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks for taking the time to give me feedback Caspian. I have also really appreciated your enthusiasm and competence in organising the student teaching which always rates very highly! Well done to you too!

Rated 5 out of 5 stars

First class

I spent a few days last year being trained by Steve for a postgrad course I was doing. I couldn't rate Steve more highly. Steve has a vast amount of knowledge that he manages to get across in a very easy way to understand.

June 2, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks Oliver. You were easy to teach, picked it all up very quickly and then helped me run a retinal specialist clinic so well done you!

Rated 5 out of 5 stars

When I was diagnosed with retinal …

When I was diagnosed with retinal detachment, I was surprised. However, as an operating theatre manager in ophthalmology I felt reassured that I would be in safe hands, as I had witnessed Mr. Lash operate and knew the level of expertise I would be offered.

May 20, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks Yvonne! I hope not to see you again on any operating table!

Rated 5 out of 5 stars

The Optegra / Steven Lash experience …

The Optegra / Steven Lash experience fills you with the most reassuring feeling when you most need it.
Steve is clearly dedicated to ensuring the véry best outcome for you and for me resulted in restoration of great vision. Highly recommended.

May 19, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thank you Robert. Difficult case but great outcome. Thank you for feedback.

Rated 5 out of 5 stars

Cataract Operation

After a borderline annual eye test I was referred for cataract surgery. I chose private treatment because the waiting time through the NHS was long enough that any further deterioration of my eyesight would mean I might have to stop driving.

The assessment, advise and recommendation on various options, the operation and follow up, were all that I expected and hoped for. I was attended by Mr Lash at all appointments. I had the operation at NHS Southampton Eye hospital outside normal operating times. As a lifelong supporter of the NHS, having the treatment there had the added advantage the NHS also received payment for resources used.

May 19, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

This is a great way to put some money back into struggling NHS services so thanks for choosing this service (and me).

Rated 5 out of 5 stars

Mr Lash was very helpful

Mr Lash was very helpful, the first appointment was within a few days of my enquiry and thereafter each appointment was at a time and day to suit me. He explained everything and his website gave further information about the procedure. The operations were carried out at Southampton Eye Care unit and Mr Lash and his staff were efficient and considerate. I wouldn't hesitate to recommend Mr Lash.

May 19, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks to my great Secretary Sarah who is really efficient and organised and keeps me on task!! Thanks for using the service that benefits the NHS and for your kind words about the staff at Southampton Eye unit. They work very hard and are excellent in every way! Remember your sight will now continue to improve! Enjoy.

Rated 5 out of 5 stars

Excellent teacher and a dedicated doctor.

Excellent teacher and a dedicated doctor. Mr Lash is someone who is innovative, hardworking and extremely pleasant to work with. He organises Four Seasons Optometry Education which quality surpasses all major and minor optometry education provider. This is because it focuses on eye and patient care, not just the basic stuff.

May 14, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks Seer. I hope the Four Seasons meeting continues to grow and thanks for your efforts to make it a success!

Rated 5 out of 5 stars

Very good communications and response …

Very good communications and response to requests. It would be nice to be able to talk to Mr Lash on the phone more easily to answer technical questions.

May 12, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Thanks Patrick. Good point about the phone. I think your specific situation was not so much medical treatment as medical argument with the to and fro and the bureaucracy of that organisation (!!!) a phone call may have helped speed the process. I am so pleased we got there in the end and common sense prevailed! I know that was incredibly stressful for you even beyond your eye health.

Rated 5 out of 5 stars

Always professional.

Always professional, great care taken to explain all procedures. I have always felt in safe hands.

May 11, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Jenny it was a pleasure.

Rated 5 out of 5 stars

Brilliant!!

Brilliant!!!
This was my second cataract surgery Mr Lash performed and I am no longer struggling to drive, read and watch tv!
Fantastic service once again and I highly recommend this to anyone who is considering cataract surgery.
The difference in my quality of life now is amazing!

May 11, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

Carol I am delighted you are doing so well. Thanks for the feedback!

Rated 5 out of 5 stars

Excellent service. Extremely satisfied with outcome on both eyes

Excellent service, courteous staff. Great explanations and support from Mr Lash. All accessed through Southampton Eye Hospital for both eyes and could not fault hospital or Mr Lash's staff. Thank you

May 11, 2017
Unprompted review
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Reply from Lash Eye Care Ltd

I will pass this onto the staff at UHS who work incredibly hard (Especially on my lists!!) Thank you for supporting the NHS!

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