I recently used Step Legal Solicitors to handle the simultaneous sale of my old shared ownership house and the purchase of my new build shared ownership house. Anyone who has done this knows, the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To anyone reading this review I would highly recommend Step Legal for house moves. Lauren Williams and her team made the process as easy as possible and provided a very expedient service. They were ea... See more
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I would recommend Step Legal Solicitors if you are looking to make a will. Shabana the wills expert was very helpful with the drafting of the wills for myself and my partner, and the price we were quo... See more
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My experience has been excellent from the very beginning when Dominic agreed to take our case on. From the start communication was 10/10 always kept informed either by phone or email of what was happe... See more
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Company details
Written by the company
If you have been involved in an accident and have suffered from a personal injury, or have have received negligent treatment from a Medical professional then contact our expert solicitors to make a claim for compensation. We deal with all sorts of accident claims from Road Traffic accidents, Workplace accidents and Public liability. Our specialist solicitors are also able to assist you if you are considering buying or selling a property. Feel free to contact us for further information.
Contact info
213 Nantwich Road Crewe, CW2 6DA, Cheshire, United Kingdom
- 01270254064
- enquiries@steplegal.co.uk
- steplegal.co.uk
4.9
Excellent
533 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Step Legal Solicitors
Hi Lauren,
Thank you so much for your feedback! We're thrilled to hear you're so happy with our services — that truly means a lot to us.
It was a pleasure to help you, and we're so glad we could be there when you needed us.
Best wishes,
Customer Experience Team
Always helpful
Always helpful, prompt and efficient. Any time a request was made for information about my case (either by email or phone) it was answered very quickly. Would not hesitate to recommend this firm.
July 17, 2025
Reply from Step Legal Solicitors
Dear Alan
Thank you so much for leaving us such fantastic feedback. We’re truly grateful you took the time to share your experience. It means a lot to hear that you found our team so helpful and efficient throughout your matter.
We always aim to respond quickly and keep our clients fully informed, so it's wonderful to know that made a difference for you. Your recommendation is sincerely appreciated—it’s one of the highest compliments we can receive.
Best wishes,
Customer Experience Team
A hassle free process and good service
Good, clear and concise regular updates, everything was explained to me clearly so that I could understand fully. Smooth process and good value for money.
July 4, 2025
Reply from Step Legal Solicitors
Dear Russell
Thank you for taking the time to leave a feedback and to award us with 5 stars!
We are delighted that good, clear and concise regular updates were given and that everything was explained to you properly.
Best wishes
Customer Experience Team
Moving house
Right from the beginning they were the very professional and kept us up to date with everything that was happening from the start to the finish,
March 12, 2025
Reply from Step Legal Solicitors
Dear Mr Sutton
Thank you for taking the time to leave a feedback and to award us with 5 stars!
We thank you again for your recommendation and look forward to being of service again.
Best wishes,
Customer Support Team
Very professional and efficient
Very professional and efficient. No unnecessary communication, answered my queries within minutes. I would definitely recommend.
June 30, 2025
Unprompted review
Reply from Step Legal Solicitors
Dear Pauline
Thank you for taking the time to leave a feedback and to award us with 5 stars! We are delighted that you experienced professional and efficient service without unnecessary communication. We are pleased that you have found our team friendly and quick. We thank you again for your recommendation and look forward to being of service again.
Best wishes,
Customer Support Team
Would highly recommend this company
Would highly recommend this company. Lauren and her team were professional and always prompt to deal with any queries/issues. A marked contrast to the other solicitors in the chain.
June 23, 2025
Reply from Step Legal Solicitors
Dear Esther
Thank you for taking the time to leave a feedback and to award us with 5 stars! We are delighted that you experienced a professional service.
We thank you again for your recommendation and look forward to being of service again.
Best wishes,
Customer Support Team
Reply from Step Legal Solicitors
Dear Cath
Thank you for taking the time to post a review and to award us with 5 stars!
Best wishes,
Customer Experience Team
our house move
steplegal have been very professional dealing with our house move keeping us up to date on a regular basis and all the staff we spoke with were great
June 16, 2025
Unprompted review
Reply from Step Legal Solicitors
Dear Eric
Thank you for taking the time to leave a feedback and to award us with 5 stars! We are delighted that you have experienced a professional service and the staff that you spoke to were great!
Best wishes,
Customer Support Team
Excellent service from Victoria…
Excellent service from Victoria Moetamedi and her team. Attentive service with exceptional attention to detail going the extra mile to ensure the conveyancing of my purchase was completed efficiently. Professional and friendly experience throughout the whole process
April 29, 2025
Unprompted review
Reply from Step Legal Solicitors
Dear Chris
Thank you so much for your glowing 5-star review – we’re absolutely overjoyed to hear that your experience with Step Legal Solicitors was excellent.
Victoria and her team are thrilled to know their attentive service with exceptional attention to detail going extra mile ensure that the conveyancing was completed efficiently.
Recommendations like yours are the ultimate reward for our hard work. Knowing you’d entrust us to support your loved ones in the future means everything to us.
If you, friends, or family ever need legal assistance again – whether for conveyancing, property matters, or beyond – Victoria, and the entire Step Legal team are here to deliver the same exceptional service.
Best wishes
Customer Experience Team
Very efficient
Very efficient, helpful and lovely on the phone, will definitely use them again and recommend highly
April 25, 2025
Reply from Step Legal Solicitors
Dear Deborah
Thank you for your for awarding us with 5 stars! We appreciate your feedback and are delighted to note that your experience of our team was very helpful and efficient.
Best wishes,
Customer Experience Team
Lauren’s team
Lauren’s team was very kind and helpful all throughout the process of buying my property. Very pleased to have gone with this company.
May 30, 2025
Reply from Step Legal Solicitors
Dear Elisa
Thank you for taking the time to award us with 5 stars! We are honoured to be of service to you. We are delighted to read that Lauren's team was very kind and helpful throughout the process of buying your property.
Best wishes,
Customer Experience Team
Great experience and very responsive.
Great experience and very responsive.
June 6, 2025
Unprompted review
Reply from Step Legal Solicitors
Dear Catherine
Thank you for taking the time to award us with 5 stars and describing your experience with our firm as great and very responsive.
Best wishes,
Customer Experience Team
A very professional friendly…
A very professional friendly knowledgeable company. A pleasure to have had them on my side during the house sale. Would highly recommend to anyone.
May 29, 2025
Unprompted review
Reply from Step Legal Solicitors
Dear Mick
Thank you so much for your kind words and the award of 5 stars! We are delighted that you describe our company as very professional friendly. We are overjoyed to hear that you will be recommending our firm to everyone.
Best wishes,
Customer Experience Team
Great service
Great service, incredibly efficient and timely in processing the sale. A huge thanks to all they have done.
April 25, 2025
Reply from Step Legal Solicitors
Dear Mrs Cox
Thank you so much for your kind words and the award of 5 stars! This means so much to our team. We are delighted that our team provided an incredible and efficient service.
Best wishes,
Customer Experience Team
honestly they did great jobs for us,
honestly they did great jobs for us,
it's my first time morgagets,
but they make everything it's easy and then very helpfull,so I really appreciate they're jobs,, thank you so much
May 28, 2025
Reply from Step Legal Solicitors
Dear Renato
Thank you so much for your kind words and the award of 5 stars! This means so much to our team. We are delighted that our Victoria has done great work for you.
Best wishes,
Customer Experience Team
Thanks a lot for Victoria and Tem
Thanks a lot for Victoria and Team
You guys were doing great everything for us so I recommend she is doing fantastic job
May 16, 2025
Unprompted review
Reply from Step Legal Solicitors
Dear Ana
hank you for taking the time to leave a feedback and to award us with 5 Stars!
We are delighted to hear that our Victoria is doing a 'fantastic job'.
Thank you for placing your trust in Step legal and we look forward to being of service to you in the future.
Best wishes,
Customer Experience Team
Best service at Step Legal
This is the best conveyancing service I have ever received and I am a seasoned mover. They do everything they promise with speed and efficiency. I want to say a huge thank you to Vicky, Jasmine and Isabelle for helping with my sale and purchase. Your service was first class and I’ll certainly recommend you.
Angela
May 6, 2025
Unprompted review
Reply from Step Legal Solicitors
Dear Nicola,
Thank you so much for taking the time to leave such a wonderful 5-star review! We’re thrilled to hear about your positive experience with Step Legal and truly appreciate your kind words especially for Vicky, Jasmine and Isabelle.
Our team works hard to provide exceptional service and support, and feedback like yours makes it all worthwhile. Knowing that we’ve made a difference in your legal journey means the world to us.
If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. We’d be honoured to help again in the future.
Best wishes,
Customer Experience Team
10/10 experience for house purchase conveyancing
Vicky & the team have helped with our FTB home purchase. They were efficient and communicative throughout the whole process. We appreciate that they were able to prepare things in advance to not hold up the chain which has helped us complete in 3.5 months!
We're very pleased with how our purchase went through with the help of Step Legal and we would definitely recommend them to friends & family!
April 23, 2025
Reply from Step Legal Solicitors
Dear Ahmed
Thank you for your fantastic 10/10 review! We’re thrilled to have supported you as a first-time buyer—a huge milestone—and to hear that Vicky and the team made your conveyancing process efficient, communicative, and stress-free.
Preparing ahead to keep the chain moving smoothly is something we take pride in, and we’re delighted it helped you complete in good time! Your kind recommendation to friends and family means the world to us.
Whenever you’re ready for your next property journey or any other legal service we provide, we’ll be here to ensure it’s just as seamless. Wishing you all the best in your new home!
Best wishes
Customer Experience Team
Phenomenal service
Step Legal are absolutely incredible, they helped with the paperwork for our sale and we completed in just 7.5 weeks. Our main contact was Adam, who was especially responsive and diligent, he kept us updated and knowledgeable throughout, taking the usual stress out of the procedure.
Thank you all, we'd have no hesitation in recommending your service and will most definitely be back to you when making a house purchase.
March 28, 2025
Unprompted review
Reply from Step Legal Solicitors
Dear Nicola
Thank you so much for your glowing review and the award of 5 Stars! We’re thrilled to hear that your experience with Step Legal was “absolutely incredible” and that we could help you complete your sale in just 7.5 weeks.
Adam will be delighted to know his responsiveness, diligence, and proactive updates made such a difference in easing the stress of the process—it’s exactly what we strive for!
Your recommendation means the world to us, and we’re overjoyed to hear you’ll return for future purchases. Whenever you’re ready, we’ll be here to ensure your next move is just as smooth.
Best wishes
Customer Experience Team
We used StepLegal recently for house…
We used StepLegal recently for house sale and purchase. Very good at keeping us up to date with information, worked quickly, always available to answer any queries we had. Would recommend, special thanks to Victoria, Jasmine and Izabelle.
April 16, 2025
Reply from Step Legal Solicitors
Hello
Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience with StepLegal during your house sale and purchase was smooth and efficient. Communication, speed, and accessibility are core values for us, and we’re delighted they made a positive impact on your journey.
Victoria, Jasmine, and Izabelle will be overjoyed to know their dedication stood out—they truly go above and beyond for our clients. Your feedback motivates our entire team to continue delivering exceptional service.
If you ever need legal assistance again, we’d be honoured to help. Wishing you all the best in your new chapter!
Best wishes
Customer Experience Team
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