Sterling Home - Aberdeen Reviews 

771
TrustScore 5 out of 5

4.8

40 Denmore Road, Bridge of Don, AB23 8EF Aberdeen, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... See more

Company replied

Rated 5 out of 5 stars

We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... See more

Company replied

Rated 5 out of 5 stars

We were interested in a new sofa for our house and saw a corner set that really appealed to us. Catherine couldn't have been more helpful with her service and we ended up buying it. Thanks Cather... See more

Company replied

Rated 5 out of 5 stars

Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Contact info

  • 40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, United Kingdom

  • 01224 704250

4.8

Excellent

TrustScore 5 out of 5

771 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(771)

1,104 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent staff & service

I had been considering purchasing a new suite for a very long time, honestly believing that what I wanted didn’t actually exist. I had seen a suite in the Elgin branch & had taken family members into Bridge of Don to be able to get a second opinion. Upon speaking with Donald & Jason it was suggested we took swatches home to view them in my room. We returned to the store to check out my choice of combinations. Jason then took us to see a similar but alternative option while waiting for Donald to be free for his customer. Sitting with both I asked each to give me their honest opinion as to what their choice would be. Both choosing differently. I then explained my thinking about both products & the pros & cons before deciding to go ahead with the purchase of the second option which I hadn’t even previously considered. Both Donald & Jason deserve recognition for their patience & product knowledge. Thank you both very much for not being “pushy” salesmen & for allowing me to take my time. At no point did they make me feel I was wasting their time even after the store had officially closed!

May 24, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Samantha,

Thank you for taking the time to share your feedback, we’re absolutely delighted to hear about your experience.

It’s wonderful to know that Donald and Jason supported you throughout your journey and helped you find the perfect suite, even one you hadn’t initially considered. Their patience, honest advice, and product knowledge are exactly what we aim to deliver, and it’s especially pleasing to hear you felt comfortable and never under pressure—even after closing time.

We will be sure to pass on your kind words to both Donald and Jason—they’ll be thrilled to receive this recognition.

We truly appreciate your feedback and hope you enjoy your new suite for many years to come.

Kind regards,
The Sterling Home Team

Rated 5 out of 5 stars

First sofa

I was taken care of by Donald. He was good and funny and he helped me out with my first sofa!

May 24, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Conor,

Thank you for your feedback!

We’re delighted to hear Donald made your experience so enjoyable—his friendly and helpful approach really makes a difference. It’s great to know he supported you with your first sofa purchase. We’ll be sure to pass on your kind comments.

Enjoy your new sofa and thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Had a great experience with Donald…

Had a great experience with Donald after being back and forth for a couple of weeks but helped me narrow down what I was after!

May 24, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Emma,

Thank you for your lovely feedback.

We are so pleased to hear that Donald was able to support you throughout and help you narrow down exactly what you were looking for – we will be sure to pass your kind comments on to him.

We hope you enjoy your purchase and thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Recently got a sofa from Sterling

Recently got a sofa from Sterling. Donald was helpful and very cheery.

May 24, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi,

Thank you for your feedback.

We’re so pleased to hear you’re enjoying your new sofa and that Donald provided such helpful and cheerful service. We will be sure to pass on your kind comments to him—he’ll be delighted.

Thank you again for choosing Sterling Home Aberdeen.

Kind regards

The Sterling Home Team

Rated 5 out of 5 stars

Great experience both times I have been…

Great experience both times I have been in! Donald is just so friendly and easy to speak to. Takes his time to explain and ensure you understand absolutely everything! Couldn’t have asked for a better person to help me!

May 23, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Morgan,

Thank you for your wonderful feedback!

We’re delighted to hear you’ve had such great experiences with us, and that Donald made such a positive impact. His friendly approach and dedication to making sure everything is clearly explained really do make a difference.

We’ll be sure to pass your kind comments on to him. We look forward to welcoming you back again soon!

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Excellent

Excellent, knowledgeable service from Donald. He took the time to get to know us and our needs. A pleasure doing business with him.

May 22, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Kenny,

Thank you for your kind feedback.

We’re delighted to hear Donald provided such great service, taking the time to understand your needs. We will be sure to pass on your comments—he’ll really appreciate it.

We look forward to welcoming you back again soon.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Thank you to Matt for helping us buy…

Thank you to Matt for helping us buy our sofa for a first home, very friendly and helpful

May 19, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Mhairi

Thank you so much for your kind words.

We’re delighted to hear that Matt was able to help you find the perfect sofa for your first home. We’ll be sure to pass on your feedback to him.

Wishing you lots of comfort and happiness in your new home.

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Matt was more than helpful

Matt was more than helpful

May 19, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Danny

Thank you for your kind feedback. We’re delighted to hear that Matt was more than helpful during your visit. We’ll be sure to pass your comments on to him, he'll really appreciate it.

We’re glad you had a positive experience and hope to welcome you back again soon.

Kind regards
The Sterling Home Team

Rated 5 out of 5 stars

Steve was really helpful and very…

Steve was really helpful and very knowledgeable about the sofa products

May 17, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Kirstie

Thank you so much for your kind feedback.

We’re delighted to hear that Steve was helpful and able to share his knowledge of our sofa range with you. We’ll be sure to pass on your comments to him, it will mean a lot.

We really appreciate you taking the time to leave a review and hope to see you again soon!

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Great experience with Donald

Great experience with Donald. Made the whole process really easy and relaxing.

May 17, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Dear Hannah

Thank you for your kind feedback.

We’re delighted to hear you had such a great experience with Donald. He’ll be pleased to know he made the process easy and stress-free for you.

We really appreciate you taking the time to share your thoughts.

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Good customer service

Good customer service, Aaron was very helpful and he understood what we were looking for.Once we decided he explained all our options in detail

May 16, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Terry

Thank you so much for your kind feedback.

We’re delighted to hear that Aaron provided such helpful and attentive service, taking the time to understand your needs and clearly explain your options. We’ll be sure to pass on your lovely comments to him.

We really appreciate your support, thank you for choosing us!

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Helpful Staff

Good range of flooring (and evreything else). The staff are helpful and knowledgeable - without being pushy.

May 1, 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Irene

Thank you for your kind feedback.

We’re really pleased to hear that you had a positive experience and that you enjoyed our range of flooring and furniture. It's great that you found the team helpful as we always aim to offer knowledgeable support without any pressure and it's good to hear that this came across.

We appreciate your support and hope to see you again soon.

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Aaron Essen our sales person was so…

Aaron Essen our sales person was so helpful and professional while serving us. He made us feel relaxed and helped us decide on which sofa would suit our needs. Would definitely recommend 100%

April 19, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Colin,

Thank you for taking the time to share your feedback.

We’re so pleased to hear that Aaron was so helpful and that he helped you feel at ease while choosing the right sofa for your needs. Your kind comments will be passed on to him, and we really appreciate your 100% recommendation.

Thank you for choosing Sterling Home Aberdeen and we hope to see you again.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

First class service

Our salesman Matt was a pleasure to deal with,very knowledgeable and polite
We’ve had a few suites from Sterling over the years and they never disappoint.
Highly recommended.

May 13, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Ian,

Thank you for taking the time to share such lovely feedback.

We’re delighted to hear that Matt was great to deal with.

It’s also fantastic to know you’ve enjoyed several suites from Sterling over the years and continue to be happy with your experience. Thank you very much for the recommendation it means the world to us.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Donald was excellent

Donald was excellent, full of knowledge and very helpful!

May 11, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Krissy

Thank you so much for your kind feedback!

We’re delighted to hear Donald provided such a knowledgeable and helpful service. We’ll be sure to pass on your comments, he’ll really appreciate it.

Thanks again for choosing us and for taking the time to share your experience.

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Excellent service

Steve, Donald and Thomas were very welcoming and friendly whilst helping me and my partner buy furniture for our first home! Thoroughly recommend and would absolutely use again!

May 10, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Katie

Thank you so much for your kind feedback!

We’re delighted to hear that Steve, Donald, and Thomas made your experience such a positive one while helping you furnish your first home, such an exciting milestone.

We really appreciate your recommendation and look forward to welcoming you back again in the future.

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Seen by Donald

Seen by Donald, very friendly and helpful when selecting furniture, brilliant experience!

May 9, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Aimee,

Thank you for taking the time to leave feedback.

We’re delighted to hear that Donald was so friendly and helpful while you were selecting your furniture, and that you had such a brilliant experience. We will be sure to pass your kind comments on to him.

Thank you for choosing Sterling Home Aberdeen and we hope to welcome you again soon.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Donald was extremely helpful!

Donald was extremely helpful!

May 9, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Rhys,

Thank you for your kind feedback.

We’re really pleased to hear that Donald was extremely helpful, he is a very valued member of our sales team and we’ll be sure to pass your comments on to him.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Catherine Grigor

Catherine was very helpful gave all the time I needed to make you choice.
Catherine was very polite and friendly

May 9, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Mark,

Thank you for taking the time to share your feedback.

We’re really pleased to hear about your experience and your very kind comments on Catherine, we will be sure to pass your comments on to her.

Your feedback is greatly appreciated and we hope to welcome you back again soon.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

We were in the store looking for a new…dining table and chairs.

We were in the store looking for a new dining table, during our stroll around the store everyone we met was welcoming and enquiring if we needed assistance. When we had settled on the table Donald approached us, he was friendly, humorous and informative. He went over all the options for the table and chairs, gave us information about the delivery and set up of our purchase.
Every time I visit I could spend a fortune! Love the Aberdeen store and the staff, always a smile and a bit of banter.

May 8, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Julie,

Thank you for taking the time to share such lovely feedback.

We’re delighted to hear how welcoming and friendly the team were during your visit to our Aberdeen store. It’s especially great to hear your comments about Donald – his helpful, informative approach and great sense of humour are exactly what we aim to deliver. We will pass your kind comments onto him.

We really appreciate your kind words and continued support, and we look forward to welcoming you back again soon for more smiles and banter.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look