The salesperson was helpful and did her best to see if I could take home the two chairs that I wanted. No luck but she explained when I would receive them. It would be 6 weeks for delivery. I received... See more
Company replied
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The salesperson was helpful and did her best to see if I could take home the two chairs that I wanted. No luck but she explained when I would receive them. It would be 6 weeks for delivery. I received... See more
Company replied
The member of staff was attentive and informative without us ever feeling pressured either to browse more swiftly or make a decision. When buying a suite its is an expensive item and we have to make s... See more
Company replied
Great selection of furniture and house accessories. Our sales assistant was very knowledgeable and not pushy about obtaining a sale. He was so nice to deal with we waited until he returned from his ho... See more
Dunfermline Store. After initial contact from a Sales Person we were left to browse until we were ready for help. I was easy to make our purchase. The coffee shop was really good. Staff overall r... See more
Company replied
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Kingseat Road, KY11 8PQ, Dunfermline, Scotland, United Kingdom
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Staff was very helpful and pleasant both
times i was in store
Delivered furniture quickly and efficiently and salesman was informative about my purchase
Great selection of sofa's to choose from with various colour options. Staff were very helpful.
Delivery staff very helpful and insalled sofa's perfectly.
If you're looking for something special, it's definitely worth a browse. It's a "wow" store. The staff are super are helpful and there's no hard sell. There's lots to see, so make sure you allow plenty of time for your visit.
Salesman was not pushy but full of product knowledge when we needed his help .cannot remember Gentlemans name .Took time with us and answered all our questions.I think i have the date correct but we purchased on the last day for Christmas delivery .which suited us as we had to decorate and have new flooring installed
Really disappointed with the 2 Fara fabric armchairs we bought. Had then just over 3 weeks now thought at first is was just because they were new but they are very firm and uncomfortable. I picked the Fara model as when I tried it in the shop it was really comfortable . Sadly these aren't. The display was leather but thought fabric would have same comfortable feel.
The knowledge of the salesman was excellent and explained all we needed to know about our new suite. The delivery was ahead of schedule and whilst we were not ready for it they held onto it until we were. The warehouse kept in touch with us throughout the whole process
Great selection of furniture and house accessories. Our sales assistant was very knowledgeable and not pushy about obtaining a sale. He was so nice to deal with we waited until he returned from his holiday to make our purchase of some very comfortable Stressless chairs and couch. The level of service continued with the admin team who kept us informed when to expect our delivery. A definite 1st port of call the next time we need any thing for the home.
Purchasing our sofa from start to finish was painless. Staff very friendly and polite.
Excellent service from ordering our new sofas until day of delivery. Very happy with purchase and would definitely shop here again.
A reputable Company, with a local Branch at Halbeath. Quality furniture at reasonable prices, and good Cafe for a light lunch or coffee.
I enjoyed our experience, with a knowledgeable salesman. It was quick and stress free, my elderly parents were happy with their purchase.
Good selection of carpets on display, sales assistant very helpful when making our decision on which carpet we wanted
I was happy with the purchase of my suite the assistant was helpfull in me making my decision . It was delivered with care the lads were helpful placed it whare I wanted
Really pleased with carpet and vinyl flooring.
Unfortunately the new bars fitted between the rooms are buckled where the nails have been hammered in.
Really disappointed about this as the ones placed years ago by yourselves are still perfectly ok
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