The salesperson was helpful and did her best to see if I could take home the two chairs that I wanted. No luck but she explained when I would receive them. It would be 6 weeks for delivery. I received... See more
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The member of staff was attentive and informative without us ever feeling pressured either to browse more swiftly or make a decision. When buying a suite its is an expensive item and we have to make s... See more
Company replied
Great selection of furniture and house accessories. Our sales assistant was very knowledgeable and not pushy about obtaining a sale. He was so nice to deal with we waited until he returned from his ho... See more
Dunfermline Store. After initial contact from a Sales Person we were left to browse until we were ready for help. I was easy to make our purchase. The coffee shop was really good. Staff overall r... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
Kingseat Road, KY11 8PQ, Dunfermline, Scotland, United Kingdom
- 01383 646000
4.5
Excellent
263 reviews
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Replied to 100% of negative reviews
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Very helpful staff with just the right…
Very helpful staff with just the right level of attention.
Good product options too.
January 2, 2026
Reply from Sterling Home - Dunfermline
Good Morning Charles,
Thank you very much for your kind feedback!
We’re really pleased to hear that our team struck the right balance in providing attentive support and that you were happy with the range of products available.
Delivering a consistently positive experience is something we actively prioritise, and comments like yours reinforce the importance of continuing to invest in both our people and our product offering.
We appreciate you taking the time to share your experience and thank you for shopping at Sterling Home !
Kind Regards,
The Sterling Home Team
Sales assistant was patient…
Sales assistant was patient gave us plenty of time to think about whether we wanted to make a purchase. She gave us ideas but never any sales pressure. We went upstairs for a coffee to discuss and made our decision.
December 30, 2025
Reply from Sterling Home - Dunfermline
Hi Gordon,
Thank you for your feedback.
its wonderful to hear that you had great assistance from Natalie in our Sterling Home Dunfermline store and you were given time and space to make your choice, we will pass your comments onto Natalie.
We hope you enjoyed your coffee!!
Thanks again for choosing Sterling Home and we hope to see you again soon.
Kind Regards
The Sterling Home Team
The sales person was not pushy and very…
The sales person was not pushy and very knowledgable about the suite we purchased. Great atmosphere within the showroom.
December 28, 2025
Reply from Sterling Home - Dunfermline
Dear Valued Customer
Thank you for your lovely feedback following your visit to our store in Dunfermline.
Its wonderful to hear that your salesperson was helpful and knowledgeable without putting you under any pressure.
It's great to hear that you enjoyed your visit and that you found the store friendly with a good atmosphere as it's really important to us that you enjoy visiting our stores.
Thank you for choosing Sterling Home, it really is appreciated. Hopefully, we will see you again soon.
Kind Regards
The Sterling Home Team
Good range and good quality furniture
Good range and good quality furniture, very helpful salesman not pushy and knowledgeable.
Will definitely be back again .
December 28, 2025
Reply from Sterling Home - Dunfermline
Hi Joyce,
Thank you for taking the time to leave feedback.
It is always nice for us to hear that you are impressed with our products and even more so that Allan was helpful without being overbearing. Your recommendations mean the world to us and we look forward to seeing you again!!
Thanks again for choosing Sterling Home Dunfermline.
Kind Regards
The Sterling Home Team
Fantastic service and great range and quality of furniture
The member of staff was attentive and informative without us ever feeling pressured either to browse more swiftly or make a decision. When buying a suite its is an expensive item and we have to make sure we buy exactly what we want and something that will fit within the confines of the living room. Once again advice and assistance from the member of staff was first class
November 26, 2025
Reply from Sterling Home - Dunfermline
Hi Alan,
Thank you for sharing your shopping experience.
Cathy is a very valued member of the sales team in Sterling Home Dunfermline and we will pass on your kind comments.
Its good for us to hear our staff are so helpful and knowledgeable without being intrusive. It is an expensive purchase and can take time to choose the correct one for you and its great that Cathy was able to assist you.
Thank you for choosing Sterling Home Dunfermline and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Dunfermline
Hi Catherine,
Thank you for your kind words !
It's great to hear you had great service during your visit to our Dunfermline store , and will be sure to let the team know.
Thank you for choosing Sterling Home, we hope to see you again soon !
Kind Regards,
The Sterling Home Team
Great service
Brenda, the sales assistant was friendly, knowledgeable and interested in us and our needs. She dealt with us efficiently and we are looking forward to the arrival of our new suite.
November 22, 2025
Reply from Sterling Home - Dunfermline
Good Morning Dawn,
Thank you so much for your lovely feedback !
We're delighted to hear that Brenda was friendly , knowledgeable and attentive to your needs.
It's great to know she made the process efficient and enjoyable for you .
We hope you're excited for the arrival of your new suite and we truly appreciate you choosing Sterling Home.
Kind Regards,
The Sterling Home Team
Very helpful showroom staff and always…
Very helpful showroom staff and always great product.
November 19, 2025
Reply from Sterling Home - Dunfermline
Hi Derek
Thank you so much for sharing your experience following your visit to our Dunfermline store.
We're delighted to hear that that the sales team were helpful and that you found what you were looking for.
Please do come back and see us again as your support is greatly appreciated.
Thank you again for taking the time to leave a review.
Kind Regards,
The Sterling Home Team
Excellent service from staff
Excellent service from staff, very knowledgeable and friendly. Sales Manager provided us with tea / coffee while waiting to be attended to.
October 19, 2025
Reply from Sterling Home - Dunfermline
Hi Evelyn
Thank you so much for sharing your experience !
We're delighted to hear that you enjoyed your visit and that the sales team were both knowledgeable and friendly. A cup of tea or coffee is always welcome!
Thank you again for your review, we're thrilled you had such a great experience and we hope you will come back as we really appreciate your support.
Kind Regards,
The Sterling Home Team
Very friendly
Very friendly
The staff member knew exactly what we were looking for and kept the price affordable
Explained about insurance and the benefits of having it
Felt under no obligation to purchase
Easy and comfortable purchase would recommend them to friends and family
September 27, 2025
Reply from Sterling Home - Dunfermline
Dear Elizabeth
Thank you so much for sharing your experience whilst visiting our store in Dunfermline.
We're delighted to hear that our sales team were friendly and helpful and it's great to hear that you enjoyed your visit without feeling any pressure.
We truly appreciate your support and hopefully we will see you again in the future.
Kind Regards,
The Sterling Home Team
Good range of goods and friendly and knowledgeable service.
Good range of mattresses available to view. Fair discount in sale.
October 20, 2025
Reply from Sterling Home - Dunfermline
Hi Graham
Thank you so much for taking the time to share your experience following your visit to our store in Dunfermline.
We are delighted to hear that you enjoyed the range of furniture and mattresses on display that you found what you were looking for. We will share your kind words with the team regarding their knowledge and friendly approach and ofcourse, a discounted price never goes wrong!
Thank you once again for choosing Sterling Home, we really appreciate it.
Kind Regards
The Sterling Home Team
They had a great range of beds to sit…
They had a great range of beds to sit or lie down on and the sales staff were very helpful about the choices we had and why some beds were more expensive than others.
When our bed arrived, one of the drawers stuck and they sent around a man to sort out the problem at our home. Altogether a good experience and we are very happy with our new bed.
September 21, 2025
Reply from Sterling Home - Dunfermline
Hi Olivia
Thank you for your kind feedback.
We are so happy you enjoyed your visit to our Dunfermline store and that you found a bed that suited you. It's great to hear that you are happy with your new bed.
We are committed to excellent customer service and our sales teams have a vast knowledge of the products they are selling so that our customers can make an informed choice on what suits them.
Your kind words will be shared with them and the wider team as feedback like this truly motivates us to continue delivering the highest standards of service.
Thank you for choosing Sterling Home, we really appreciate it and look forward to welcoming you back in the future.
Kind Regards,
The Sterling Home Team
Reply from Sterling Home - Dunfermline
Hi Archie
Thanks for your great review!
We are happy to hear that you enjoyed your visit to our Dunfermline store and that you found what you were looking for.
We are committed to customer service and it's great that you found the service excellent and also that you found the products and prices excellent!
Thank you for choosing us, we really appreciate it.
Kind Regards
The Sterling Home Team
I found the salesman very easy to talk…
I found the salesman very easy to talk to. He answered all my questions and put me at ease. I feel confident I have bought the correct chair for my short stature and for comfort.
August 23, 2025
Reply from Sterling Home - Dunfermline
Hi Nancy
Thank you for your kind words following your visit to our Dunfermline store.
We are happy to hear that the salesman was easy to talk to and his knowledge made it a little easier for you to choose the correct chair for you.
Thank you for choosing Sterling Home, we really appreciate it!
Kind Regards
The Sterling Home Team
Lee was first class
Lee, the salesman was attentive without being overpowering and extremely helpful.
September 20, 2025
Reply from Sterling Home - Dunfermline
Hi Allan,
Thank you so much for your lovely feedback. !
Customers are at the heart of everything we do , so we're delighted to hear that Lee was attentive without being overpowering and was helpful during your recent visit to our Dunfermline store.
We will be sure to share your feedback with Lee, your recognition will mean a lot to him .
Thank you for choosing Sterling Home, we hope to welcome you back again soon !
Kind regards,
The Sterling Home Team
Brenda was welcoming and informative…
Brenda was welcoming and informative without pushing for a sale. She was very patient when we’re dithering over which covering we wanted for our suite, giving us information, advice and importantly, time to make a decision.
September 18, 2025
Reply from Sterling Home - Dunfermline
Hi Anne
Thank you so much for your lovely feedback regarding your salesperson, Brenda
We are delighted to hear that she looked after you so well. We are committed to customer service and we will be sure to pass along your feedback to her!
We hope you love your furniture and thank you for choosing Sterling Home, we can't wait to welcome you back again soon.
Kind Regards,
The Sterling Home Team
The lady that served me was excellent
The lady that served me was excellent, her approach to me, her knowledge of the item I wanted, was superb. I am 81 years old and she was brilliant at explaining the things I needed to know.
September 18, 2025
Reply from Sterling Home - Dunfermline
Dear James
Thank you very much for your lovely review following your visit to our store in Dunfermline.
It's great to hear that you enjoyed your visit and that Brenda looked after you. We are committed to ensuring our customers receive the best attention from our trained and knowledgeable sales team. We will ensure that Brenda receives your feedback.
Thank you for choosing Sterling Home, we really appreciate it.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Dunfermline
Hi Tracey
Thank you for your great feedback following your visit to our store in Dunfermline.
We love to hear that our sales team are doing such a good job, it is important to us that you enjoy your shopping experience with us.
Thank you for choosing Sterling Home at Dunfermline.
Kind Regards
The Sterling Home Team
Explained what the breakdown of…
Explained what the breakdown of payment was and delivery terms.
August 25, 2025
Reply from Sterling Home - Dunfermline
Hi Sheena,
Thank you so much for your valuable feedback !
We're glad to hear that our sales team was able to clearly explain the terms of payment and delivery to you.
It's important to us that our customers feel fully informed and supported and we're happy we could make the process smooth for you.
Thank you for choosing Sterling Home, we really hope to welcome you back again soon.
Kind Regards,
The Sterling Home Team
The staff and manager could not do…
The staff and manager could not do enough for us they were so helpful.
August 20, 2025
Reply from Sterling Home - Dunfermline
Hello Jill,
Thank you for taking the time to get in touch.
We are pleased you had such a positive experience in our Dunfermline Store and how helpful Andy and his staff were, we will pass on your comments.
Thank you for choosing Sterling Home in Dunfermline and we look forward to seeing you again.
Kind Regards
Sterling Home Team
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