We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... See more
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My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... See more
Company replied
The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... See more
Company replied
Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
2129 London Road, G32 8XQ, Glasgow, Scotland, United Kingdom
- 0141 7641144
4.6
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Exceptional service from Lynette
Exceptional service from Lynette in the Homestore Department in the Sterling shop at London Road. Lynette went above and beyond to assist us to find additional wallpaper to match the batch number of wallpaper we had previously bought. Would highly recommend the service at London Road and thank you Lynette
March 18, 2025
Unprompted review
Reply from Sterling Home - Glasgow
Hi Gail,
Thank you so much for your kind words !
We're thrilled to hear that Lynette provided exceptional service and went above and beyond for you .We'll be sure to share your feedback with her !
Your recommendation means a lot to us and we look forward to seeing you again !
Kind Regards,
The Sterling Home Team
Friendly knowledgeable staff
February 23, 2025
Reply from Sterling Home - Glasgow
Hi Liz
Thank you for taking the time to leave feedback following your visit to our store in Glasgow.
We're delighted to hear that you found us friendly and knowledgeable and I hope that this means you will visit us again soon!
We truly appreciate your support, customer service is at the heart of everything we do and we are very grateful for your custom.
Kind Regards,
The Sterling Home Team
Good advice and guidance prior to…
Good advice and guidance prior to purchase.
Updated when delivery expected.
Delivery guys very respectfull of home ie removing shoes on entry.
Well done team.
February 8, 2025
Reply from Sterling Home - Glasgow
Hi Carol ,
Thank you for your fantastic feedback, it means the world to us !
We're delighted to hear that you received great advice and guidance before your purchase and that our team kept you updated on delivery dates.
It's also wonderful to know that our delivery team was respectful during the process .
We truly appreciate your support and look forward to welcoming you back again in store soon.
Kind Regards,
The Sterling Home Team
Very good service
Scott in Sales at Glasgow store was most helpful and responded promptly to phone calls and followed through with my order. Kerry at installations was very helpful and attentive.
February 14, 2025
Reply from Sterling Home - Glasgow
Hi Karen
Thank you so much for taking the time to leave us such a positive review, it's very much appreciated.
We really do value your custom and it's great to hear that both Scott and Kerry looked after you through the sale and fitting processes.
Our customers are at the heart of everything we do and we love it when you get in touch with positive comments.
Thank you for choosing Sterling Home and we hope that we will see you soon!
Kind Regards,
The Sterling Home Team.
Salesperson Marion at the London Road…
Salesperson Marion at the London Road Branch answered all our questions, Listened to what we wanted and helped us meet that requirement.
February 13, 2025
Reply from Sterling Home - Glasgow
Hi Charles,
Thank you for sharing your positive experience !
We are delighted to hear that Marion at London Road provided you with excellent service , answering all your questions and ensuring your needs were met.
We'll be sure to pass on your kind words to her and if there's anything else we can do for you, please don't hesitate to contact us. !
Thank you for choosing Sterling Home.
Kind Regards,
Sterling Home Team
Lynette was amazing very informative re…
Lynette was amazing very informative re purchase from display, nothing was a bother thank you so much
February 27, 2025
Unprompted review
Reply from Sterling Home - Glasgow
Hi Caroline,
Thank you for taking the time to share your kind words , it means the world to us !
We are thrilled to hear that Lynette provided such an amazing service and made your experience so seamless. We'll be sure to pass your feedback onto her .
Thank you for choosing Sterling Home ! We truly appreciate your support and can't wait to welcome you back again soon.
Kind Regards,
The Sterling Home Team
Staff were very helpful and explained…
Staff were very helpful and explained everything to us
February 5, 2025
Reply from Sterling Home - Glasgow
Dear Mr Catchpole
Thank you so much for taking the time to leave us a positive review, it's very much appreciated.
We really do value your custom and it's great to hear that our sales colleagues were helpful and knowledgeable.
Our customers are at the heart of everything we do and we love it when you get in touch with positive comments.
Thank you for choosing Sterling Home and we hope that we will see you soon!
Kind Regards,
The Sterling Home Team.
I bought my other one from this store…
I bought my other one from this store and had no problem whatever and I had it for a number of years Parker Noel and wanted a change so why not go back to what i know what can go wrong thank you great value for the money
February 3, 2025
Reply from Sterling Home - Glasgow
Hi Samuelina
Thank you so much for taking the time to leave us a lovely review, it's very much appreciated.
We really do value your custom, past and present. There is no greater recommendation than a returning customer.
Our customers are at the heart of everything we do and we love it when you get in touch with positive comments.
Thank you for choosing Sterling Home and we hope that we will see you soon!
Kind Regards,
The Sterling Home Team.
Had a great experience staff were…
Had a great experience staff were attentive and also let us browse at our leisure but on hand to answer questions.
Our sales assistant Frank Tully was exceptional
February 2, 2025
Reply from Sterling Home - Glasgow
Hi Helen
Thank you so much for taking the time to leave us a lovely review, it's very much appreciated.
We really do value your custom and it's great to hear that you found the staff attentive and in particular, Frank who will be very happy to read your comments.
Our customers are at the heart of everything we do and we love it when you get in touch with positive comments.
Thank you for choosing Sterling Home and we hope that we will see you soon!
Kind Regards,
The Sterling Home Team.
Visiit
Margaret the assistant was very down to earth and comprehensive in the info imparted
February 16, 2025
Unprompted review
Reply from Sterling Home - Glasgow
Hi Sheena
Thank you so much for taking the time to leave us a positive review, it's very much appreciated.
We really do value your custom and it's great to hear that you found Margaret knowledgeable and helpful.
Our customers are at the heart of everything we do and we love it when you get in touch with positive comments.
Thank you for choosing Sterling Home and we hope that we will see you soon!
Kind Regards,
The Sterling Home Team.
Salesman very knowledgeable and helpful…
Salesman very knowledgeable and helpful not pushy.
Delivery within a few days.
Delivery drivers assembled furniture very quickly and professionally
January 27, 2025
Reply from Sterling Home - Glasgow
Hi Robert,
Thank you so much for taking the time to leave us a review, ,it's really appreciated. !
Customer satisfaction is our priority and we are delighted to hear that not only were our sales colleagues helpful and knowledgeable during your recent visit to our Glasgow store but our delivery team assembled your furniture in a quick and efficient manner.
Thank you for choosing the Home of Inspiration, we hope to welcome you back again soon !
Kind Regards,
The Sterling Home Team
Went into Sterling London Road today to…
Went into Sterling London Road today to look at beds. Superb service from Eric. So knowledgeable and went the extra mile by moving our preferred Hypnos mattress to a solid base to let us try it. We purchased the mattress with confidence. Many thanks for great service Eric.
February 6, 2025
Unprompted review
Reply from Sterling Home - Glasgow
Hi Margaret
Thank you so much for taking the time to leave such positive feedback following your purchase from our London Road store.
It is great to hear that Eric looked after you and created a setting where you could make an informed decision and therefore buy your mattress with confidence.
Customers are at the heart of everything we do and we hope to welcome you back in the future!
Kind Regards
The Sterling Home Team
Michael Sugden was very helpful and…
Michael Sugden was very helpful and knowledgeable about our product
February 3, 2025
Unprompted review
Reply from Sterling Home - Glasgow
Hi Maria,
Thank you so much for taking the time to leave us a 5 star review, it is greatly appreciated.
Customer service is our priority and we are delighted to hear that Michael was attentive and helpful during your recent visit to our Glasgow store. We will be sure to share your kind comments with him.
Thank you for choosing Sterling Home, we hope to welcome you back again soon.!
Kind Regards,
The Sterling Home Team
Emma provided me with knowledgeable
Emma provided me with knowledgeable, friendly and helpful advice. Yet again she made choosing wallpaper so much easier. Her results are always fabulous. Thank you.
January 14, 2025
Unprompted review
Reply from Sterling Home - Glasgow
Hi Deborah,
Thank you so much for taking the time to leave your review, it is very much appreciated.
We are thrilled to hear that Emma was knowledgeable and friendly at all times and helped provide a fantastic experience during your visit to our Glasgow store. We will be sure to pass your kind comments onto her. !
Thank you for choosing Sterling Home, we hope to see you again soon, !
Kind Regards,
The Sterling Home Team.
Great experience
I recently visited Sterling London Road store on sat 25th jan the staff and manager in homeware were very helpful and efficient and helped us to our car with our purchases. I got 50% off a picture I had my eye on. Also a shout out to the cafe staff who are lovely and the lentil soup is delicious 🤤
January 25, 2025
Unprompted review
Reply from Sterling Home - Glasgow
Hi Claire
Thank you for taking the time to leave us a review, it is really appreciated !
Customer service is our priority and we are delighted to hear that both management and sales staff made your shopping experience at our London Road store such a positive one and we will be sure to pass your great feedback onto them.
Thank you also for mentioning the cafe staff, they will be delighted to get your feedback. Your comments regarding the lentil soup have been noted, we are so glad that you enjoyed it.
Thank you for choosing Sterling Home.
Kind Regards,
The Sterling Home Team
Excellent customer service
We were attended to by a delightful lady called Denise. She was very helpful, understanding of our situation and provided excellent customer service. Most certainly a good customer journey for us and an excellent company representative.
January 13, 2025
Unprompted review
Reply from Sterling Home - Glasgow
Hi Donald,
Thank you for taking the time to leave your fantastic feedback , it really means the world to us !
Customers are at the heart of what we do, and customer service our priority, so we are thrilled to hear you had such a positive experience with Denise's assistance and we will be sure to pass on your lovely comments to her.
Thank you for choosing Sterling Home, we hope to welcome you back again soon.!
Kind Regards,
The Sterling Home Team
Staff are amazing.
Staff are amazing., Evelyn , and Clare all made today a fabulous experience when purchasing items. Super helpful and could not do enough!!!
January 4, 2025
Unprompted review
Reply from Sterling Home - Glasgow
Hi Anita,
Thank you for you taking the time to leave your lovely review , it really is appreciated.
Customer service is our priority so we are delighted to hear that Evelyn and Claire provided fantastic customer service during your recent shopping experience and we will be sure to pass on your kind comments.
Thank you for choosing Sterling Home, we hope to see you again soon.!
Kind Regards,
Customer Support Team
Fab friendly experience
Fab friendly experience and extremely helpful.
Evelyn and Claire made sure we could get the rest of our wallpaper transferred from another store as they didn't have enough. Brill service
December 30, 2024
Unprompted review
Reply from Sterling Home - Glasgow
Good Morning
Thank you for taking the time to leave your positive review, it's really appreciated.
We are delighted to hear that Evelyn and Claire were helpful and managed to get your wallpaper transferred to the store. We really are pleased that you had a positive shopping experience and thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Comprehensive care and service
Eric was very thorough and gave us all available options to consider. The whole experience was relaxed and pleasant
December 28, 2024
Unprompted review
Reply from Sterling Home - Glasgow
Hi Benedetto
Thank you for taking the time to leave your positive review, it's really appreciated.
We are delighted to hear that Eric looked after you and that he was helpful and informative without being intrusive. This allowed you to make an informed choice as well as having a relaxed and positive shopping experience.
Thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Staff were very helpful changing…
Staff were very helpful changing delivery dates when we decided to buy more furniture. Delivery guys were excellent and helped my wife put felt pads on the feet before moving the furniture to exact spot. Also taking packaging away, Brilliant.
December 9, 2024
Reply from Sterling Home - Glasgow
Hi Graham ,
Thank you so much for your fantastic feedback , it means the world to us !
Customer service is our priority and our customers are at the heart of everything we do , so we're delighted to hear that colleagues in store along with our delivery teams made your Sterling Home purchase an enjoyable one.
We hope to welcome you back again soon.!
Kind Regards,
Customer Support Team
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