Great service from all the staff so helpful , christine was the member of Montrose store that helped me find the perfect table and chairs look forward to getting it
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Really lovely service from both Julie and Christine at the Montrose branch - couldn’t fault them at all. Absolutely first class. However, when we came to pay our deposit, the card machine wouldn’t... See more
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Fantastic service from Jason at Sterling, Montrose! We had a brilliant experience buying our new sofa bed thanks to Jason. He was incredibly knowledgeable and took the time to demonstrate everythi... See more
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Staff very helpful, understood our requirements and helped us choose the sofas which would suit us best, without pressurising us in any way. Andy explained the various options available and made sure... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
Charleton Road 2, DD10 9EB, Montrose, Scotland, United Kingdom
- 01674 673128
4.7
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from Sterling Home - Montrose
Hi Maureen
We're delighted to hear you had a good experience with us.
Your feedback is greatly appreciated, and we're pleased that we could meet your expectations. We look forward to serving you again in the future.
Kind Regards
The Sterling Home Team
Great service from all the staff so…
Great service from all the staff so helpful , christine was the member of Montrose store that helped me find the perfect table and chairs look forward to getting it
July 28, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi Ali,
Thank you for taking the time to leave such lovely feedback.
We're delighted to hear that you found our team so helpful and that Christine at our Montrose store was able to help you find the perfect table and chairs.
We'll be sure to pass on your kind comments to Christine, who will be thrilled to receive your recognition. We hope you love your new furniture when it arrives and thank you for choosing Sterling Home Montrose.
Kind regards,
The Sterling Home Team
Christine has been brilliant throughout…
Christine has been brilliant throughout our sofa journey 🤪. She was knowledgeable about the products and colour choices. Would highly recommend Sterling Home
June 13, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi Jill,
Thank you for your kind feedback.
We’re delighted to hear that Christine made your sofa journey such a positive experience. Her product knowledge and eye for colour really do make a difference, and your recommendation means a lot to us.
We’ll be sure to pass your lovely comments on to her – she’ll be thrilled! Enjoy your new sofa and thank you again for choosing Sterling Home Montrose.
Kind Regards
The Sterling Home Team
Jason customer service was brilliant at…
Jason customer service was brilliant at Sterling home in Montrose. Friendly, confident, very knowledgeable and was able to assist us. Happy with the service provided.
June 9, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi,
Thank you for your wonderful feedback.
We’re so pleased to hear that Jason provided such friendly, confident, and knowledgeable service during your visit to our Montrose store. We’ll be sure to pass your kind comments on—your feedback really means a lot to the team. We look forward to welcoming you back again soon!
Kind Regards
The Sterling Home Team
Excellent service from Christine today
Excellent service from Christine today
April 14, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi Julie,
Thank you for your kind feedback.
We’re delighted to hear that you received excellent service from Christine today.
We truly appreciate you taking the time to share your comments and look forward to supporting you again in the future.
Thank you for choosing Sterling Home Montrose.
Kind Regards
The Sterling Home Team
Very helpful and relaxed.
April 11, 2026
Unprompted review
Reply from Sterling Home - Montrose
Good Morning Robert,
Thank you for taking the time to share your feedback during our visit to our Montrose store, we really appreciate it.
We’re glad to hear you had a positive experience, and please don’t hesitate to get in touch if we can help with anything else.
Kind Regards,
Sterling Home Team
Purchase of bed and chair
The staff were helpful well informed and let us take our time round showroom.
March 12, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi Roddy,
Thank you for your lovely feedback.
We’re really pleased to hear that our team were helpful and well‑informed, and that you felt comfortable taking your time in the showroom. We hope to welcome you back again soon.
Thank you for choosing Sterling Home Montrose.
Kind Regards
The Sterling Home Team
A returning Customer
a returning Customer and as always I had an excellent experience purchasing and receiving my bed. As a wheelchair user, I really appreciated how understanding and attentive Kevin and Mark was to my specific needs—they made the whole process feel easy and comfortable.
The delivery service was just as impressive. The drivers called an hour before arriving, which gave me plenty of time to prepare. They were professional, considerate, and made sure everything went smoothly.
Overall, fantastic customer service from start to finish. Highly recommended!
March 27, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi Mr Christie,
Thank you so much for taking the time to share your experience.
We’re delighted to hear that, as a returning customer, you once again received excellent service. Kevin and Mark will be so pleased to know their understanding and attentiveness made a positive difference for you. Ensuring all our customers feel comfortable and supported—especially when specific accessibility needs are involved—is incredibly important to us.
We’re also glad to hear the delivery team provided a smooth and well‑communicated service. Calling ahead and being considerate in the home is something we take great pride in.
Thank you again for your kind words and recommendation. We truly appreciate your continued trust in us and look forward to helping you again in the future.
Thank you for choosing Sterling Home Montrose.
Kind Regards
The Sterling Home Team
Andy the store rep at Montrose was very…
Andy the store rep at Montrose was very knowledgeable about the chair we were buying, great service from him.
March 29, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi,
Thank you so much for sharing your experience!
We’re delighted to hear that Andy at our Sterling Home Montrose store was able to help and provided such knowledgeable service while you were choosing your chair. We’ll be sure to pass your kind words on to him — feedback like this means a lot to our team.
Thank you for choosing Sterling Home !!
Kind Regards
The Sterling Home Team
Just one little niggle away from 5 stars
Excellent service from the in store staff and the wardrobes are great. Unfortunately I am not able to give 5 stars because despite emphasising that the access road required a smaller van, the delivery company used claimed that this had not been passed onto them meaning that they had a very tricky time turning their large van in the small space available.
February 20, 2026
Reply from Sterling Home - Montrose
Dear Ms Beyts
Thank you for your positive feedback about our in‑store team and your new wardrobes,we’re delighted you’re pleased with them.
However, we are really sorry to hear that your delivery experience was affected by the access information not being passed on to our delivery partner. This should not have happened, and we understand the inconvenience it caused.
We are reviewing our communication process to ensure all access notes are clearly shared in future.
Thank you again for bringing this to our attention, your feedback genuinely helps us improve.
Kind Regards
The Sterling Home Team
Great experience!
Quiet, Sunday morning drive from Aberdeen and happened upon Sterling, Montrose. Did a quick u-turn so we could have a browse. We were met by Jason - who MUST be the jewel in the crown of Sterling’s staff. The most approachable and engaging salesman in the WORLD, never mind Montrose, who gave us the two things we like in a salesman - no pressure & friendly guidance.
Ended in an impromptu purchase of 3 items.
Thank you Jason! ***** 5 stars
March 22, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi
Thank you so much for taking the time to leave such an amazing review!
We’re delighted to hear that your relaxed Sunday drive led you to us here at Sterling Montrose — and even more delighted that Jason made such a positive impression. He’ll be thrilled to know you described him as the “jewel in the crown”!
Providing friendly, pressure‑free guidance is exactly what we aim for, and it’s wonderful to hear that it helped turn a casual browse into an impromptu purchase of three items.
Thank you again for your kind words and your custom. We hope to welcome you back soon!
⭐ 5 stars right back at you! ⭐
Kind Regards
The Sterling Home Team
Pleasant furniture shopping
Visiting the showroom is a relaxed experience. There is no hard sell and you can take your time. The team were very helpful and Christine in particular was very good at answering our questions and dealing with the sale in a thorough and efficient manner.
March 9, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you enjoyed a relaxed visit to our showroom and felt able to take your time without any pressure.
It’s wonderful to know that the team were helpful throughout, and we’re especially pleased that Christine was able to answer your questions and support you with the sale in such a thorough and efficient way. We’ll be sure to pass your kind words on to her.
If there’s anything more we can do to help, please don’t hesitate to get in touch. We hope to see you again soon!
Kind Regards
The Sterling Home Team
Great sale experience.
From visiting your Montrose branch to delivery was a very easy process. The showroom was warm & the staff very cheery, this on a very cold & wet Sunday morning. Your delivery guys putt the mattress exactly where we wanted it. Many thanks.
January 21, 2026
Reply from Sterling Home - Montrose
Hi Ally,
Thank you very much for your lovely comments.
We are delighted to hear that your experience from visiting our Montrose branch through to delivery was so smooth.
It’s great to know the showroom team made you feel welcome on a not so cheery morning. and the delivery also went well!!
Your feedback is appreciated, and we will be sure to pass your kind words on to both Sterling Home Montrose and the delivery team.
Thanks again for choosing Sterling Home.
Kind Regards
The Sterling Home Team
Salesman Jason did a great job…
Salesman Jason did a great job explaining all the different mattress options. Very explicit and friendly
March 4, 2026
Reply from Sterling Home - Montrose
Hi Sheila,
Thank you so much for taking the time to share your feedback!
We are delighted to hear that Jason took great care of you and was able to clearly explain all the different mattress options. We’re really pleased you found him friendly and helpful —we will make sure your lovely comments are passed on to him.
Thank you for choosing Sterling Home Montrose.
Kind Regards
The Sterling Home Team
Excellent customer service in store…
Excellent customer service in store from the sales assistant and the store manager. The product was exactly what we were looking for, delivery was efficient.
November 24, 2025
Reply from Sterling Home - Montrose
Hi Kichelle,
Thank you so much for your lovely feedback.
We’re delighted to hear you received excellent service from Jason and Mark, and that the product and delivery met your expectations.
We do appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Montrose.
Kind regards,
The Sterling Home Team
Good selection of furniture etc
Good selection of furniture etc. Jason was very helpful and helped us choose dining room chairs and a rug and made the paperwork easy.
February 12, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi Graeme
Thank you for your lovely feedback .
We are pleased to hear you were impressed with our range of furniture and we are delighted to hear that Jason was a great assistance to you. We will be sure to pass your comments on!
Thanks for choosing Sterling Home Montrose.
Kind regards,
The Sterling Home Team
Have your physical payment card with you!
Really lovely service from both Julie and Christine at the Montrose branch - couldn’t fault them at all. Absolutely first class.
However, when we came to pay our deposit, the card machine wouldn’t accept contactless over £100…….its a furniture shop! Who buys anything less that £100? Obviously a company thing and out of the hands of local staff. But come on Sterling - move with the times!
February 11, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi
Thank you so much for your lovely feedback about Julie and Christine, it’s great to hear they looked after you so well at the Montrose branch. We’ll make sure your kind words are passed on to them!
We completely understand your frustration around the contactless limit when paying your deposit. In a furniture store, most purchases naturally exceed £100, so not being able to use contactless isn’t ideal. While this is down to our current payment provider and not the branch team, your feedback is really valuable, and it’s something we’re actively reviewing so we can offer a more modern and convenient payment experience in the future.
Thanks again for taking the time to share your thoughts and for choosing us!
Kind Regards
The Sterling Home Team
Great choice, prices and staff
Our go to place for furniture. Great choice and prices. Staff are very friendly and efficient. Christine could not do enough for us. Highly recommended
February 8, 2026
Unprompted review
Reply from Sterling Home - Montrose
Good afternoon Graham,
Thank you so much for your lovely review!
We're delighted to be your go‑to place for furniture, and it’s great to hear you enjoyed our range, prices, and the service you received.
Christine will be thrilled to know she made such a positive impression — we’ll be sure to pass on your kind words.
We really appreciate your recommendation and look forward to welcoming you back again at Sterling Home Montrose.
Kind Regards
The Sterling Home Team
Excellent service and great quality…
Excellent service and great quality products. Staff are friendly and helpful. Great experience all round.
February 7, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi Kirstin
Thank you so much for your lovely feedback!
We're delighted to hear that you received excellent service and are happy with the quality of our products. It’s wonderful to know our team made your visit friendly and helpful.
Thank you for choosing Sterling Home Montrose, we appreciate you taking the time to share your experience and hope to see you back again soon.
Kind regards,
The Sterling Home Team
Visited the Montrose store had…
Visited the Montrose store had excellent service from Christina ? She ordered my item and I went in to collect yesterday and the 2 guys were excellent also
My item was perfect looks great in my home .
I Would have preferred a delivery as I’m in Dundee ,but too expensive unfortunately .
January 24, 2026
Reply from Sterling Home - Montrose
Hi Marie,
Thanks for your lovely feedback.
We are delighted Christina and the team in Montrose looked after you, and great to hear your item looks perfect in your home.
We understand your point about delivery costs — we do review these regularly, so your comments are appreciated.
Thank you for choosing Sterling Home Montrose.
Kind regards,
The Sterling Home Team
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