Really lovely service from both Julie and Christine at the Montrose branch - couldn’t fault them at all. Absolutely first class. However, when we came to pay our deposit, the card machine wouldn’t... See more
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See what reviewers are saying
Great service from all the staff so helpful , christine was the member of Montrose store that helped me find the perfect table and chairs look forward to getting it
Company replied
Excellent service from the in store staff and the wardrobes are great. Unfortunately I am not able to give 5 stars because despite emphasising that the access road required a smaller van, the deli... See more
Company replied
Fantastic service from Jason at Sterling, Montrose! We had a brilliant experience buying our new sofa bed thanks to Jason. He was incredibly knowledgeable and took the time to demonstrate everythi... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
Charleton Road 2, DD10 9EB, Montrose, Scotland, United Kingdom
- 01674 673128
4.7
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The manager Kev and the salesman Jason…
The manager Kev and the salesman Jason couldn't have been more helpful they looked after myself and my wife answering any questions about the product we had, we'll be back.
February 5, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi James
Thank you so much for your kind words! We’re delighted to hear that Kev and Jason were able to help you and your wife and make the experience a positive one. We really appreciate you taking the time to share this, and we look forward to welcoming you both back again soon!”
Kind Regards
The Sterling Home Team
We had a great laugh with Jason who…
We had a great laugh with Jason who showed us a wide variety of pillows, fantastic customer service, he even recommended us his favourite local pub as we are new to town. All the staff were friendly and helpful. Great range of products
January 21, 2026
Unprompted review
Reply from Sterling Home - Montrose
Hi Emily
Thank you for leaving a review following your visit to our store in Montrose.
We are so pleased to hear you enjoyed your shopping experience, it sounds like you had a great time with Jason and the team.
Customer satisfaction is our priority and we hope that you will visit us again. In the meantime, we hope you enjoy your new local!
Thank you for choosing Sterling Home, we really do appreciate it.
Kind Regards
The Sterling Home Team
Jason was great…
Jason was great with helping both me and my heavily pregnant wife find the right chair for us. He laid everything out for us in terms of the costs and lead times. Even threw in a care package for us for the chair.
The chair was built and ready to collect in a matter of days and the staff helped us load it into the car. Absolutely perfect service
January 11, 2026
Unprompted review
Reply from Sterling Home - Montrose
Dear Mr Murray
Thank you very much for your lovely review following your shopping experience in our store in Montrose.
Customer satisfaction is our priority and it makes us very happy when a customer tells us that they have experienced an absolutely perfect service. Of course, we will share your comments with Jason and the team.
Thank you for choosing Sterling Home, we really do appreciate it.
Kind Regards
The Sterling Home Team
A very nice experience with great…
A very nice experience with great assistants who did not pressurise into making a purchase although we eventually found what we were looking for. Will be coming back in the future. Highly recommended
December 29, 2025
Unprompted review
Reply from Sterling Home - Montrose
Hi Andrew
Thank you for taking the time to leave lovely feedback following your visit to our Montrose store.
Customer satisfaction is our priority , so it's great to hear that your shopping experience was such an enjoyable one with helpful and friendly staff and without feeling pressurised.
Your recommendation is very much appreciated and we would like to thank you for choosing Sterling Home, we really appreciate it. We look forward to seeing you soon!
Kind Regards
The Sterling Home Team
Helpful and Knowledgeable Staff Member
Called into shop today to be greeted by the very polite Jason who was one of the friendly members of staff giving us information and advice on what we were looking at.
We were successful in purchasing a new suite due to his assistance x
December 27, 2025
Unprompted review
Reply from Sterling Home - Montrose
Dear Mrs Napier
Thank you for taking the time to leave lovely feedback following your visit to our Montrose store.
Customer satisfaction is our priority , so it's great to hear that your shopping experience was such an enjoyable one with helpful and friendly assistance from Jason.
We would like to thank you for choosing Sterling Home, we really appreciate it. Hopefully, you will come back and see us again.
Kind Regards
The Sterling Home Team
Great advice and excellent knowledge…
Great advice and excellent knowledge from Mark and team on a Bespoke sized Mattress
October 6, 2025
Unprompted review
Reply from Sterling Home - Montrose
Dear Roger
Thank you for taking the time to leave feedback following your visit to our store in Montrose.
Customer satisfaction is our priority , so it's great to hear that your shopping experience, assisted by Mark & the team was knowledgeable and courteous.
Thank you for choosing Sterling Home, we really appreciate it. Hopefully, we will welcome you back in the future.
Kind Regards
The Sterling Home Team
Great Service
Fantastic service from all the staff at Montrose. We have purchased furniture prior to this purchase and have been very impressed with the service. Nothing too much trouble, and staff all work together. First class service and will definitely return.
December 8, 2025
Unprompted review
Reply from Sterling Home - Montrose
Good Morning Katherine,
Thank you so much for your wonderful feedback !
We're delighted to hear that you've consistently received first class service from our Montrose team.
It means a great deal to us that you chose to return , and we're thrilled that the staff's teamwork and willingness to help made your experience a positive one.
We truly appreciate your continued support and look forward to welcoming you back again soon.
Kind Regards,
The Sterling Home Team
Fantastic service from Jason at…
Fantastic service from Jason at Sterling, Montrose!
We had a brilliant experience buying our new sofa bed thanks to Jason. He was incredibly knowledgeable and took the time to demonstrate everything clearly, which really gave us peace of mind. He also talked us through alternative options without any pressure, helping us make the choice that was right for us.
Friendly, professional, and genuinely helpful…. highly recommend speaking to Jason if you’re looking for great service at Sterling in Montrose!
November 27, 2025
Unprompted review
Reply from Sterling Home - Montrose
Good Evening,
Thank you so much for sharing your wonderful experience !
We're delighted to hear that Jason made your visit to our Montrose store such a positive one.
It's great to know that his knowledge , clear demonstrations , and friendly professionalism helped you feel confident in choosing your new sofa bed.
We're especially pleased that you appreciated his no pressure approach and the time he took to guide you through all the options.
Jason is a valued member of our team , and feedback like yours truly highlights the great service he provides.
Thank you again for your recommendation, we're thrilled you had such a brilliant experience and we look froward to welcoming you back in the future.
Kind Regards,
The Sterling Home Team
Christine was very helpful and enjoyed…
Christine was very helpful and enjoyed the experience. Also met Mark the manager and had a good laugh with him in the Montrose store.
November 12, 2025
Unprompted review
Reply from Sterling Home - Montrose
Hi Donald,
Thank you for sharing your experience !
We're delighted to hear that you enjoyed your visit to our Montrose store and found Christine to be very helpful whilst choosing your furniture.
Customers are at the heart of everything we do , so it's great to hear that you had a laugh with Mark and the team provided you with an enjoyable experience.
We truly appreciate your feedback and we hope to welcome you back again soon.
Kind Regards,
The Sterling Home Team
Montrose branch
Lovely assistant called Christine at Montrose store so helpful and gave us plenty time to brows and choose what we wanted . Shop had good selection and good displays of items . Tidy , clean and spacious store.
November 9, 2025
Unprompted review
Reply from Sterling Home - Montrose
Hi Maureen,
Thank you so much for your lovely feedback !
We're delighted to hear that Christine from our Montrose store was helpful and gave you plenty of time to browse the store at your leisure.
Thank you for choosing Sterling Home and we hope to welcome you back again soon.
Kind Regards,
The Sterling Home Team
Jason was very knowledgeable and…
Jason was very knowledgeable and helpful regarding the pieces of living room furniture that I purchased .
October 8, 2025
Unprompted review
Reply from Sterling Home - Montrose
Good Morning Graham,
Thank you for taking the time to leave us a review, it is greatly appreciated.
We are delighted to hear that Jason was knowledgeable and helpful during your recent visit to our Montrose store and made your purchase of living room furniture so enjoyable.
We will be sure to pass along your lovely comments to Jason.
Thank you for choosing Sterling Home, we hope to welcome you back again soon.
Kind Regards,
The Sterling Home Team
Staff helpful
Staff helpful, pleasant and explained everything in detail. Even offered us coffee which was much appreciated.
September 23, 2025
Reply from Sterling Home - Montrose
Hi Gail
Thank you so much for your lovely review following your visit to our store in Montrose.
We are so happy to hear that you enjoyed your visit and that the sales team were helpful, friendly and knowledgeable.
We hope you love your furniture when it arrives and thank you for choosing Sterling Home, we really appreciate it.
Kind Regards
The Sterling Home Team
Great service
The staff at Montrose were knowledgeable friendly nothing was to much bother
September 17, 2025
Reply from Sterling Home - Montrose
Dear Sheila
Thank you for leaving feedback following your visit to our store in Montrose.
It's great to hear that the team were knowledgeable which helps you find what you are looking for. It's also really good to hear that they were friendly and helpful.
These things are important to us and it's so nice to hear that you enjoyed the visit.
Thank you for choosing Sterling Home and for your kind words.
Kind Regards
The Sterling Home Team
Knowledgeable staff who were not pushy…
Knowledgeable staff who were not pushy but answered any questions. Shona,Kevin and Graham made the experience stress free and I purchased 2 bedside cabinets. No complaints what so ever. 262279
September 11, 2025
Unprompted review
Reply from Sterling Home - Montrose
Hi Ian,
Thank you for leaving such great feedback!
We are delighted to hear you had such a positive shopping experience and that our staff were helpful without feeling you were pressured.
We will certainly pass your comments on the Montrose Store.
Thank you for choosing Sterling Home and hopefully will see you again.
Kind Regards
Sterling Home Team
Christine was really helpful although…
Christine was really helpful although we new exactly what we wanted as we have had the sterlings experience before
September 20, 2025
Unprompted review
Reply from Sterling Home - Montrose
Hi Christine
Thank you for your kind words.
It's great to hear that you are a returning customer as you enjoyed the "Sterling experience" previously, this makes us very happy.
As always, our friendly and knowledgeable sales team will be on hand to help you and we are glad that you found what you were looking for,
Thank you for choosing Sterling Home and we hope to see you again!
Kind REgards
The Sterling Home Team
Very helpful
September 14, 2025
Unprompted review
Reply from Sterling Home - Montrose
Hi there,
Thanks so much for your kind words !
We're thrilled to hear you had a positive experience and found our colleagues to be helpful during your visit to our Montrose Store.
Thank you for your support , and we hope to see you again soon.
Kind Regards,
The Sterling Home Team
Christine @ Sterling Home Montrose
We went to Sterling home in Montrose to purchase our first ever sofa for our new home. From the onset, we met a lovely lady named Christine. From the moment we arrived, Christine was outstanding. The professionalism and trust build was second to none. She really helped to make our experience phenomenal. She helped to address our concerns, maintained amazing communication and eye contact throughout. Honestly no faults what so ever. We are both amazed at Christine's commitment to customer service. She even came in on her day off, to come and see us about changing the fabric of our sofas. Her dedication to her customers is absolutely amazing and Sterling home should be proud of her! She is certainly an asset to the store. Thank you Christine!!
September 1, 2025
Unprompted review
Reply from Sterling Home - Montrose
Hi Reiss
Thank you so much for your fabulous feedback regarding your salesperson, Christine.
We are delighted to hear that Christine looked after you so well. We are committed to customer service and it's great to hear that she was such an outstanding ambassador for the company. We will be sure to pass along your feedback to her!
We hope you love your furniture and thank you for choosing Sterling Home, we can't wait to welcome you back again soon.
Kind Regards,
The Sterling Home Team
Jason was super helpful and made…
Jason was super helpful and made ordering a new sofa simple. He was extremely informative and allowed me to just look about but ask if I needed help. Excellent service.
September 6, 2025
Unprompted review
Reply from Sterling Home - Montrose
Good Morning Daisy,
Thank you so much for your kind words !
We're delighted to hear that Jason was able to make your ordering experience simple and enjoyable during your visit to our Montrose store.
We'll be sure to share your feedback with him, he'll be thrilled to know he made such a positive impression.
We look forward to welcoming you back again in store again soon.
Kind Regards,
The Sterling Home Team
Nice upgrade to the old Buick store
Nice upgrade to the old Buick store. Great choice of mattresses and expert advice and help with ordering a new one. Thanks Jason!
September 6, 2025
Unprompted review
Reply from Sterling Home - Montrose
Hi Allen
Thank you for your comments. We are so glad that you like the new look store and that you found a great selection of mattresses.
It's also great to hear that Jason was knowledgeable and helpful in finding you the right mattress for you.
We appreciate your custom and want to thank you for choosing Sterling Home. Hopefully, we will see you again soon!
Kind Regards
The Sterling Home Team
First a good range of furniture well…
First a good range of furniture well displayed
Good knowledgeable staff giving clear information and space to think
August 23, 2025
Reply from Sterling Home - Montrose
Hi Alistair,
Thank you so much for your lovely feedback!
We're delighted to hear that you enjoyed our range of furniture and found our team in the Montrose store to be knowledgeable and helpful.
We always aim to provide clear information while giving our customers the space to make decisions at their own pace, so it's great to know this made your visit a positive one.
Thank you for choosing Sterling Home and we hope to welcome you back again soon.
Kind Regards,
The Sterling Home Team
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