Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... See more
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Personal attention was spot on and not too pushy, just right. Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional... See more
Company replied
We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... See more
Company replied
We were attended to by Dylan Wilinson. Very professional and knowledgeable, not pushy. Having been a manager in retail for 20 yrs he was a credit to your company.
Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, United Kingdom
- 01259 750655
4.7
Excellent
892 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Just visited the store today bought a 3…
Just visited the store today bought a 3 and 2 seaters was served by Michael Neish wasn't pushy and took his time to show and explain everything about the recliners and delivery would definitely recommend speaking to him if you are buying anything good guy
April 4, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hello James,
Thank you so much for taking the time to share your feedback and experience!
We’re delighted to hear that Michael was able to help you choose your new sofas and made the process relaxed and informative.
We’re proud to have him on the team, and your kind words will mean a lot to him.
Enjoy your new furniture, and thank you again for recommending us!
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Tillicoultry
Hello Pamela,
Thank you so much for your kind feedback!
We are really pleased to hear you found the sales advice helpful and felt well looked after.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon!!
Kind Regards
The Sterling Home Team
Easy to deal with very helpful
Easy to deal with very helpful sales staff
March 29, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi James,
Thank you so much for your lovely feedback!
We’re delighted to hear that you found our sales staff easy to deal with and very helpful. We really appreciate you taking the time to share your experience, and we hope to see you again soon!!
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Tillicoultry
Hi Elspeth
Thank you so much for your lovely feedback!
We are delighted to hear you received excellent service. Our Order department will provide updates on your order.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Went into store Gerry was super…
Went into store Gerry was super helpful. Absolute 10/10 service! Patient informative walked us through all the options. I really hope that Sterling Home recognises people like Gerry because he really went above and beyond to help us. He has made your company stand out against any other furniture store we have dealt with. Thanks so much Gerry.
March 28, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Thank you so much for taking the time to share this wonderful feedback.
We’re absolutely delighted to hear that Gerry provided such exceptional service during your visit. He truly is a valued member of our team, and we’ll make sure your kind words are passed on to him.
It’s fantastic to know that his patience, knowledge, and support helped make your experience stand out from other furniture stores. We always strive to go above and beyond for our customers, and feedback like yours means a great deal to us.
Thank you again for choosing Sterling Home, we hope to welcome you back soon!
Kind Regards
The Sterling Home Team
Excellent range of furniture options
Sterling Home at Tilicoultry is our new favourite furniture shop. Great range of options from luxurious contemporary to traditional with an equally good range of prices. Finlay was a great help today assisting us in choosing the right dining table ( venjakob) and selecting the right chair in our price band, Vibe swivel chairs.
March 28, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Adrian
Thank you so much for taking the time to leave this wonderful review!
We're delighted to hear that Sterling Home in Tillicoultry has become your favourite furniture destination.
It's great to know you enjoyed our range of contemporary and traditional styles, and we’re especially pleased that Finlay was able to help you find the perfect Venjakob dining table and Vibe swivel chairs within your budget. He’ll be thrilled to hear your kind words.
We truly appreciate your support and look forward to welcoming you back again soon!
Kind Regards
The Sterling Home Team
Easiest furniture purchase ever
Easiest furniture purchase ever. Would never have known that the salesperson was relatively new.
March 28, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Kevin
Thank you so much for your lovely feedback!
We’re delighted to hear your furniture purchase was so smooth. It’s wonderful to know our new team member made such a positive impression.
We’ll be sure to share your comments with them. We really appreciate you choosing us and hope to see you again soon!
Kind Regards
The Sterling Home Team
Found our perfect suite.....but
Last year me and my wife were searching for a suite for our living room and finally found the one we wanted in sterling mills home depot. Originally we thought about a 3 and a 2 seater but we're swayed after finding a 4 and a 3 for the same price..£1499 each. It arrived and it was perfect....until we found the cushions especially in the 4 seater were losing their "bounce" and comfort and starting to lose their shape. We went through to the store to show our concern about this problem and the manageress took our details and said an independent company will send someone out to look into this problem. The guy finally arrived a few weeks later and did a thorough inspection and then told us that "this is natural with suites and that your required to change or move cushions around to stop shagging,puckering of material etc. Now me and my wife are retired and both 67 years old and to be now told that this procedure is now required when purchasing a new suite really shocked both of us. All we were looking for was at least a firmer sponge to replace the obviously softer ones we have,but now we have to remove and switch the cushions,fluff up the cushions and honestly within 5 mins there is simply no difference as I feel the sponge is still fat too soft and while it may look ok once it's done....upon sitting on them it's back as it was before doing this procedure. Now I must state neither of us are overweight,we have no young grandchildren jumping about on the couches,just the 2 of us at the end of the day. Visitors say the suite looks lovely,but once sit on it are shocked with the comfort factor and ask have the springs,etc gone? This suite is just over a year old and after paying almost over £3,000 I feel the least that could have been done was a home visit from one of the store managers to witness for themselves how uncomfortable the suite has become. We have bought at least 2 other suites from here before over our 47 years of marriage but sadly now feel this won't last much longer and that we will look elsewhere for a suite that requires little maintenance as I've never heard of a customer requiring to do this stuff to a suite.
March 26, 2025
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Stuart
Thank you very much for taking the time to share your feedback.
We are genuinely sorry to hear that you are disappointed with the comfort of your suite.
We can see that action has been taken to ensure that the cushions and fillings are performing within the expected tolerances for this style of furniture. It is perfectly normal for modern suites to require regular plumping, dressing, and rotating of the cushions to maintain their shape and comfort.
We value your long-standing loyalty over many years and are disappointed to hear that your recent experience has left you feeling let down. If you would like us to review anything further please get in touch with our customer service department directly who will be more than happy to assist.
Thank you again for your feedback.
Kind Regards
The Sterling Home Team
Excellent customer service from Margaret
Visited Sterling at Tillicoultry looking for a new sofa and spoke to Margaret in G Plan. She was very helpful and knowledgeable about the products without any hard sell which gave me confidence in her and the company
March 21, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Sharon
Thank you so much for your lovely feedback.
We're delighted to hear that Margaret in our G Plan department made your visit such a positive experience. We’re very proud of her product knowledge and her friendly, no-pressure approach, so it’s great to know this helped you feel confident during your visit.
Please don’t hesitate to get in touch if you need us, we’re always here to assist.
Kind Regards
The Sterling home Team
Great place for all types of furniture
Great place for all types of furniture! All the staff are super friendly and give you attention when required but leave you to your own most of the time.
A special mention to Margaret Conner and Manager Michael Neish ! Top Marks ! :-)
March 21, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Alan
Thank you so much for your wonderful review!
We're delighted to hear you enjoyed your experience and found the perfect furniture. Margaret and Michael will be thrilled to receive your special mention—your kind words mean a lot to the whole team.
Thank you for choosing us and we look forward to welcoming you back again soon!
Kind Regards
The Sterling Home Team
Recommend you shop here
Steven, Brian and Dylan in the stores flooring department and Donna in the sofa department were very knowledgeable, helpfull and efficient. Excellent shopping experience thanks folks.
March 20, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi
Thank you so much for your wonderful feedback!
We’re delighted to hear that Steven, Brian and Dylan in our flooring department, and Donna in sofas were able to give you such knowledgeable, helpful, and efficient service.
Your kind words mean a lot to the team, and we’re thrilled that you had an excellent shopping experience with us. If there’s anything more we can help with, please don’t hesitate to get in touch.
Thanks again for choosing us, we really appreciate it!
Kind Regards
The Sterling Home Team
Very relaxed environment to shop in
Very relaxed environment to shop in. Lots of assistance if/when required. Elaine S was extremely patient with us whilst we chose the colour we wanted for our new sofas, and very helpful and thorough too.
March 17, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Alison
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear you enjoyed our relaxed shopping environment and felt well supported during your visit.
Elaine will be thrilled to know her patience and guidance helped you choose the perfect colour for your new sofas. We’ll be sure to pass on your kind words.
If there’s anything more we can help with as you await your order, please don’t hesitate to get in touch.
Thank you for choosing us!
Kind Regards
The Sterling Home Team
We told the floor person Michael Neish…
We told the floor person Michael Neish what we were looking for and he immediately sourced what we wanted. He explained everything about the product and made us feel very much at ease. He demonstrated all its functions and associated guarantees. Excellent service and very satisfied customers.
March 14, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Alasdair
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear that Michael was able to help you find exactly what you were looking for. It’s great to know he explained everything clearly and made you feel comfortable throughout the process.
We’re proud to have him on our team, and I’ll be sure to pass your comments on to him.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Going the extra mile
We purchased a rug which came with free delivery. We live approximately 40 miles away from the showroom in Fife.
Unfortunately the access to our village is very narrow, and the sales team could not guarantee that delivery by the manufacturer would be via a small van.
The team at Sterling literally went the extra mile and arranged for the rug to be delivered to their premises and then to ourselves via one of their team at no additional cost to ourselves. Thank you.
February 27, 2026
Reply from Sterling Home - Tillicoultry
Hello Mike,
Thank you so much for taking the time to share your feedback.
We’re absolutely delighted to hear that you’re happy with both your new rug and the service you received.
Our team always aims to go above and beyond, and it’s lovely to hear that the additional arrangements we made helped ensure your delivery went smoothly despite the access challenges.
We will be sure to pass your kind words on to everyone involved—they’ll really appreciate it.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
New sofas
Very pleasant and informative sales assistant. Found exactly what we were looking for.
February 27, 2026
Reply from Sterling Home - Tillicoultry
Hi Peter,
Thank you so much for your lovely feedback!
We’re delighted to hear that Lauren made your visit pleasant and helped you with your purchase.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Tillicoultry
Hi Ian,
Thank you for sharing your feedback!
We’re delighted to hear that your order was delivered ahead of schedule.
Our team works hard to ensure a smooth and efficient delivery experience, so it’s great to know this exceeded your expectations.
Thank you for choosing Sterling Home and we hope to welcome you back again soon.
Kind Regards,
The Sterling Home Team
Great service from your fitters who…
Great service from your fitters who built up our dining table and chairs
March 11, 2026
Reply from Sterling Home - Tillicoultry
Hi David,
Thank you so much for your feedback!
We're delighted to hear that you received great service from our fitters and that your dining table and chairs were built to your satisfaction.
We will make sure your kind words are passed on to the team , they’ll really appreciate it.
Thank you for choosing Sterling Home , we hope to welcome you back again soon.!
Kind Regards,
The Sterling Home Team
Attentive Service from Purchase to Delivery
Polite and attentive when the item was originally ordered, very good communication and excellent service from the Delivery and installation Team.
January 26, 2026
Reply from Sterling Home - Tillicoultry
Hi Susan
Thank you so much for your lovely feedback.
We’re delighted to hear that you found our team polite, attentive, and communicative throughout your order.
It’s also great to know that the delivery and installation team provided excellent service.
If there’s anything else we can help with, please don’t hesitate to get in touch. We really appreciate you choosing us!
Kind Regards
The Sterling Home Team
Found a range of Furniture for our…
Found a range of Furniture for our living room , bedrooms and kitchen that was just what we wanted and deliveries went as planned. Delivery guys helpful and professional.
January 25, 2026
Reply from Sterling Home - Tillicoultry
Good Afternoon Allan,
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear that you found the perfect furniture for your living room, bedrooms, and kitchen. It’s great to know everything was just what you wanted.
We are also really pleased that your deliveries went smoothly. We will be sure to pass your kind comments on to them — it will mean a lot.
Thanks for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Customer service was very good
January 25, 2026
Reply from Sterling Home - Tillicoultry
Hi Anne,
Thank you so much for your lovely feedback — we are really glad to hear that your customer service experience was very good.
We always aim to deliver great service, so it’s wonderful to know we got it right.
Thank you for choosing Sterling Home Tillicoultry
Kind Regards
The Sterling Home Team
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