Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... See more
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Personal attention was spot on and not too pushy, just right. Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional... See more
Company replied
We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... See more
Company replied
We were attended to by Dylan Wilinson. Very professional and knowledgeable, not pushy. Having been a manager in retail for 20 yrs he was a credit to your company.
Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, United Kingdom
- 01259 750655
4.7
Excellent
892 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I was helped greatly in the showroom by…
I was helped greatly in the showroom by the sales lady and nothing was to much bother for her.
January 24, 2026
Reply from Sterling Home - Tillicoultry
Hi Ray,
Thank you so much for your lovely feedback.
We’re delighted to hear that Karen was able to assist you so well during your visit to the showroom. We will be sure to pass on your kind comments on to her.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
The item I purchased wasn’t in stock…
The item I purchased wasn’t in stock but was easily sourced and ordered for me by the salesperson. This was much appreciated. Would definitely recommend both the company and branch for their service.
February 19, 2026
Reply from Sterling Home - Tillicoultry
Hi Linda,
Thank you so much for your lovely feedback.
We’re delighted to hear that our team were able to source and order the item for you.
We truly appreciate your recommendation and look forward to welcoming you back again in the future.
Thanks for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Best considerate sales person I have ever dealt with.
your sales person. Advice on listeningto my reasoning for purchase was not about making a sale on his remuneration, more at making the right purchase for my circumstances. A first for me. I have spent a few of my monies in Sterling, always looking for long term quality. Never disapointed. New level of customer service I commend him. If he is retained (money and embertment is all, for all walks of life) I would like he or his Ilk be available. Circumstance and Government who have no idea how business works, killeverything. You have someone who tries to help.
I cannot remember your sales persons name. It will be on your records. My wife has just had a massive stroke and i was just needing help. HE DID ALL OF THAT.
February 19, 2026
Reply from Sterling Home - Tillicoultry
Dear Raymond
Thank you for taking the time to share such thoughtful feedback with us.
We are truly grateful that, during what must be an incredibly difficult time for you, you felt supported and listened to by our team member. Please accept our sincere wishes for your wife's recovery.
It means a great deal to us to know that our colleague was able to assist you with honesty, patience, and care, especially when you needed more than just a sales conversation.
We always strive to ensure our customers receive the right guidance for their circumstances, and it is reassuring to hear that this was your experience.
We will identify the salesperson involved and ensure your commendation is passed directly to him and to his manager. Recognition like this is deeply valued by our team.
Thank you again for your kind words.
Warm regards
The Sterling Home Team
Pleasant staff.
The staff were very helpful without being pushy. I had plenty of time to think the product over and eventually purchased it.
February 18, 2026
Reply from Sterling Home - Tillicoultry
Hi George,
Thank you so much for taking the time to share your feedback.
We are happy to hear that our team were helpful and gave you the space you needed to think things over. We always aim to offer support without pressure, so it’s great to know this came across during your visit.
We are delighted you found the right product in the end.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Great experience
Ease of viewing products that we wished to see. Efficient and attentive sales person, explained the use etc, without being intrusive
February 15, 2026
Reply from Sterling Home - Tillicoultry
Hi Muriel
Thank you so much for your lovely feedback. We're delighted to hear that you found it easy to view the products you were interested in and that our sales colleague was helpful, informative, and attentive without being intrusive.
We really appreciate you taking the time to share your experience, and we hope to welcome you back again soon!
Kind Regards
The Sterling Home Team
Had a great experience with your sales…
Had a great experience with your sales advisor Dillon very helpful and accommodating gave us the time and space for us to discuss what we required before we purchased
February 15, 2026
Reply from Sterling Home - Tillicoultry
Hi Kayla
Thank you so much for your lovely feedback. We're delighted to hear that you had such a positive experience with Dillon. It’s great to know he was helpful, accommodating, and gave you the space and time you needed to make the right decision.
We really appreciate you taking the time to share your experience, and we hope you enjoy your new purchase.
We look forward to welcoming you back again in the future!
Kind Regards
The Sterling Home Team
Had a really nice expérience all the…
Had a really nice expérience all the way around the sterling store but was inpressed buy Margaret the sales assistant who was more than helpful took the time to show us on the laptop our Parker Knolls sofa with the different kind of Fabric until we were happy.
March 1, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Grace
Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience in our Tillicoultry store. It’s wonderful to know that Margaret made such a great impression with taking the time to show you your Parker Knoll sofa options and going through the different fabrics until you were completely happy.
We truly appreciate you sharing your experience, and we hope you enjoy your new sofa. We look forward to welcoming you back again in the future!
Kind Regards
The Sterling Home Team
Exceptional service from Margaret…
Exceptional service from Margaret Connor both yesterday and when we first visited Sterling Home a few weeks ago to look for new sofas. Her detailed product knowledge really helped us make the right choice. Friendly and very professional ... we would definitely seek her out again next time we are furniture shopping!
February 28, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi
Thank you so much for your wonderful review.
We’re delighted to hear that you received exceptional service from Margaret on both of your visits. Her detailed product knowledge and friendly, professional approach are qualities we’re very proud of, and it’s fantastic to know she helped you feel confident in choosing the right sofas.
We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back, Margaret will be thrilled to assist you again in the future!
Kind Regards
The Sterling Home Team
Barry took time to answer questions
Barry duff took time to answer questions, offered alternative solutions and help us in deciding which was best for our household.
February 27, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Fiona
Thank you so much for your lovely review.
We’re delighted to hear that Barry took the time to answer all your questions and offered helpful alternative solutions. It’s wonderful to know he supported you in finding the option that was best for your household.
We really appreciate you sharing your experience, and for choosing us, we hope to welcome you back to Sterling Home again soon!
Kind Regards
The Sterling Home Team
Very knowledgeable salesperson.
Very knowledgeable salesperson. Amy at the very large, well-stocked Tillicoultry Store was very professional and efficient in handling the purchase, from initial contact to final order placement. We are now looking forward to the delivery of our new suite.
February 26, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hello Lawrence,
Thanks for your lovely feedback!
We’re glad Amy at our Sterling Home Tillicoultry store gave you a great shopping experience. We will be sure to pass on your kind comments to her.
We hope you enjoy your new suite!!!
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
From entering the showroom all members…
From entering the showroom all members are so friendly and knowledge you are there but not pushing you but leave you to browse. Michael approached us and could not have been more helpful or friendly. Making us feel so comfortable. He even advised me on best choice of colour to choose as there is so much choice.
Highly recommend Sterling Home for any furniture you are looking for.
February 23, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Janice,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear that you felt welcomed and comfortable in the showroom, and it’s great to know that Michael was able to help you choose the perfect colour and make your visit so positive.
We will make sure your kind feedback is passed on to him.
We really appreciate your recommendation and look forward to welcoming you back to Sterling Home again in the future.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Shop was spacious and relaxed
Shop was spacious and relaxed, making it easy to try out the furniture. When we were ready Elaine Sharp helped us go through all our choices and made decisions very easy answering all our questions.
February 22, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hello Rebecca,
Thank you so much for taking the time to leave this lovely feedback.
We're delighted to hear you found the shop spacious and relaxed — we always aim to create an environment where customers can browse comfortably.
It’s wonderful to know that Elaine was able to support you through your choices and make everything feel easy. She’ll be thrilled to hear your kind words!
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again.
Kind Regards
The Sterling Home Team
Michael Neish was great to deal with
Michael Neish was great to deal with, knew everything about the range, and gave his time and advice with cheer and humour.
February 22, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Nick
Thank you so much for your lovely feedback!
We’re delighted to hear that Michael made such a positive impression. He really does know the range inside out, and it’s great to hear that his helpfulness, good humour and generous advice made your experience so enjoyable.
We truly appreciate you taking the time to share this, and we’ll be sure to pass your kind words on to him.
If there’s anything else we can help with, just let us know!
Kind Regards
The Sterling Home Team
Barry was very helpful
Barry was very helpful, explained all the various options with configuration and colours, showing us to where different options were in the store. Definitely helped us to make a decision and buy a sofa.
February 15, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Bob,
Thank you so much for your lovely feedback.
We are delighted to hear that Barry was so helpful during your visit. It’s great to know he was able to walk you through the different configurations and colours, and that his support helped you feel confident in choosing your new sofa.
We will be sure to pass your kind comments on to him — we know he’ll really appreciate them.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Great service from Michael who we have…
Great service from Michael who we have known for the last eight years. Highly recommended
February 21, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hello Derek,
Thank you so much for your lovely feedback.
We’re delighted to hear you’ve consistently had great service from Michael over the last few years — we’ll be sure to pass this on to him! Your recommendation is truly appreciated.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Great customer service
Jerry was a great help in designing the right sofa for us. There was so many options and we chatted through them all.
February 21, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Pauline,
Thank you for taking the time to leave feedback.
Its great to hear that Jerry was a great help to you in making your decision, we do have a lot of choices!!!
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Excellent and knowledgeable sales…
Excellent and knowledgeable sales support from Michael Neish helped us choose the best option for our room. Very professional support from initial enquiry through to purchase.
February 20, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Brian,
Thank you so much for your lovely feedback.
We’re delighted to hear that Michael provided you with excellent and knowledgeable support during your visit to Sterling Home Tillicoultry. We will be sure to pass your kind words on to him.
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
Great work by Sterling …
Sterling kept us updated on delivery with a final call on the morning of delivery to inform us of delivery slot which was kept. The delivery team were first class, taking care when negotiating the stairway and took the protective covering from the mattress with them.
January 6, 2026
Reply from Sterling Home - Tillicoultry
Hi Bill
Thank you so much for your lovely feedback.
We're delighted to hear that you were kept well‑informed throughout the delivery process and that the final call on the morning of delivery was helpful.
It’s great to know our delivery team made such a positive impression, we’ll be sure to pass your kind words on to the team.
Thanks again for choosing Sterling. We hope you enjoy your new mattress!
Kind regards
The Sterling Home Team
Elaine was excellent and very patient
Elaine was excellent and very patient. Delighted with her professional approach and the deal at the end of our deliberations.
February 15, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Good afternoon John,
Thanks for your feedback.
We are glad to hear Elaine was excellent and patient, and that you were happy with the final outcome. I’ll make sure your lovely feedback is passed on.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Kind regards,
Helpful sales assistant
The young girl who served us was very helpful. Informative and not over pushy
February 5, 2026
Reply from Sterling Home - Tillicoultry
Hi Janet,
Thank you so much for taking the time to leave feedback.
We are delighted to hear that Sophie who served you was helpful, informative, and made your experience enjoyable without being pushy.
We really appreciate you taking the time to share this — I’ll make sure your comments are passed on to Sophie.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Kind regards,
Kim
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