Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to ou... See more
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Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... See more
Company replied
Personal attention was spot on and not too pushy, just right. Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional... See more
Company replied
We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, United Kingdom
- 01259 750655
4.7
Excellent
895 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great work by Sterling …
Sterling kept us updated on delivery with a final call on the morning of delivery to inform us of delivery slot which was kept. The delivery team were first class, taking care when negotiating the stairway and took the protective covering from the mattress with them.
January 6, 2026
Reply from Sterling Home - Tillicoultry
Hi Bill
Thank you so much for your lovely feedback.
We're delighted to hear that you were kept well‑informed throughout the delivery process and that the final call on the morning of delivery was helpful.
It’s great to know our delivery team made such a positive impression, we’ll be sure to pass your kind words on to the team.
Thanks again for choosing Sterling. We hope you enjoy your new mattress!
Kind regards
The Sterling Home Team
Elaine was excellent and very patient
Elaine was excellent and very patient. Delighted with her professional approach and the deal at the end of our deliberations.
February 15, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Good afternoon John,
Thanks for your feedback.
We are glad to hear Elaine was excellent and patient, and that you were happy with the final outcome. I’ll make sure your lovely feedback is passed on.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Kind regards,
Helpful sales assistant
The young girl who served us was very helpful. Informative and not over pushy
February 5, 2026
Reply from Sterling Home - Tillicoultry
Hi Janet,
Thank you so much for taking the time to leave feedback.
We are delighted to hear that Sophie who served you was helpful, informative, and made your experience enjoyable without being pushy.
We really appreciate you taking the time to share this — I’ll make sure your comments are passed on to Sophie.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Kind regards,
Kim
We purchased a media suite
We purchased a media suite. Michael Neish attended to our requirements in a very helpful, informative manner with no pressure put upon us to buy. Well done.
February 9, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Robert,
Thank you so much for your lovely feedback.
We ar delighted to hear that your experience was so positive and that Michael looked after you so well. We will be sure to pass your kind words on to him — I know he’ll really appreciate it.
Thank you for choosing Sterling Home Tillicoultry and we hope you visit us again soon!
Kind Regards
The Sterling Home Team
New Sofas 😊
I returned to Sterling today to purchase new sofas after previously visiting the Tillicoultry store and speaking with Michael Neish.
Michael was very helpful and easy to talk to he explained everything I needed to know about delivery,care plan & cost of both.
February 12, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Jayne,
Thank you for taking the time to leave feedback.
We are delighted to hear that your experience at our Sterling Home Tillicoultry was a positive one. Michael will be very pleased to hear your comments and we will pass these onto him.
We always aim to make the process as straightforward and informative as possible, and your feedback is truly appreciated.
Thank you again for choosing Sterling Home Tillicoultry.
Kind regards,
The Sterling Home Team
Purchasing Sofas at Sterling Home
My experience was made great today when purchasing sofas at Sterling home as a result of the excellent customer service provided by Michael Neish Michael made me feel comfortable and explained everything about the sofas I was interested in, including costs of delivery and care package. He also went over all the costs on the invoice before I signed the document.
February 12, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Liz,
Thank you so much for taking the time to share your experience!
We’re delighted to hear that Michael provided such excellent customer service during your visit to Sterling Home. It’s wonderful to know he made you feel comfortable and clearly explained everything about the sofas, delivery options, and care package.
We’re glad the invoice was thoroughly reviewed before signing, transparency and customer confidence are very important to us.
Thank you again for your kind words, which we will share with Michael and we hope you enjoy your new sofas.
Kind Regards
The Sterling Home Team
very helpful staff
Elaine was very informative and went out of her way to help us.
February 10, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Doreen
Thank you for leaving feedback.
Its great to hear that Elaine was informative and helpful during your visit to our Sterling Home Tillicoultry store. We will be sure to pass on your comments to her.
Thank you for choosing Sterling Home and we hope to see you again soon.
Kind Regards
The Sterling Home Team
helpfully staff
January 27, 2026
Reply from Sterling Home - Tillicoultry
Hi Alan.
Thank you for leaving feedback.
Its great to hear that Nikki was friendly and helpful during your visit to our Sterling Home Tillicoultry store.
Thank you for choosing Sterling Home and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Looking for mobility rise and lift chair
Looking for mobility rise and lift chair… a really large selection from very reasonable cost to high end leather designer. Very helpful staff. Very knowledgeable and patient with my endless indecision . A no pressure approach is major consideration especially for elderly customers.
January 26, 2026
Reply from Sterling Home - Tillicoultry
Hi Kay,
Thank you for your lovely feedback.
We’re delighted you were pleased with our range of rise-and-lift chairs and that our team could support you with patience and no pressure. It makes such a difference when you have time to browse before making your choice.
Thank you for choosing Sterling Home Tillicoultry.
Kind regards
The Sterling Home Team
At last, we’ve got a sofa !!
We thought we had got a sofa elsewhere, but then an undelivered promise took us back to square one - and after just one visit to the main Sterling showroom, we’re definitely waiting for one now !! We dealt with a ‘mature’ salesman at night, took a book of sample swatches home with us, then came back the following morning and dealt with a young and very new female team member. Both members of staff were friendly, helpful, knowledgeable and pleasant - and we were happy to confirm our order. It’s just a pity it’ll be 12 weeks before we get it !! Also visited the cafe for some breakfast/brunch, which we thoroughly enjoyed - and I rounded our visit off by buying 3 books from the CHAS charity bookshop !! We have bought from Sterling several times in the past, and have never been disappointed - you get what you pay for !!
January 26, 2026
Reply from Sterling Home - Tillicoultry
Hi Peter
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that, even after a disappointing situation elsewhere, your visit to our main showroom helped you find the right sofa.
It’s wonderful to know that both team members you dealt with made you feel welcome, supported, and well‑informed. We’ll be sure to pass on your kind words to them.
It’s great to hear that you enjoyed your visit to the café as well, and we love that you rounded off the day with some finds from the CHAS charity bookshop!
We truly appreciate your continued trust in us over the years. While we’re sorry about the 12‑week wait, we’re confident your new sofa will be worth it, and we’re grateful for your patience.
Thank you again for your loyalty and your lovely feedback, it means a great deal to us.
Kind Regards
The Sterling Home Team
If you'd like it shorter, more formal, or more
Excellent service by this young man…
Excellent service by this young man very professional, informative & helpful hence order placed
January 26, 2026
Reply from Sterling Home - Tillicoultry
Hi William
Thank you so much for your kind feedback. We’re delighted to hear you received excellent service and found the professional support helpful.
Your order is truly appreciated, and we’re always here if you need anything else.
Kind Regards
The Sterling Home Team
friendly in store personnel
friendly in store personnel, no pressure just clear information when asked, once we had made our decision happy and quick in getting paperwork done.
January 25, 2026
Reply from Sterling Home - Tillicoultry
Thank you so much for your kind words!
We're really glad to hear you found our team friendly and helpful, and that you felt no pressure while making your decision. It’s great to know the information provided was clear and that the paperwork process was quick and easy for you.
We truly appreciate your feedback and hope to see you again soon!
Kind Regards
The Sterling Home Team
Nikki was excellent in dealing with our…
Nikki was excellent in dealing with our order. I would highly recommend
January 25, 2026
Reply from Sterling Home - Tillicoultry
Hi Wendy
Thank you so much for your kind words! I’m really glad to hear Nikki looked after you so well. We truly appreciate your recommendation and are delighted you had a great experience.
Kind Regards
The Sterling Home Team
new sofa
we were looking for a new sofa and they have a huge selection on display. Barry Duff who assisted us was very helpful ,patient and extremely knowelegable about the products they offer. within a short time period we had ordered exactly what we were looking for
February 7, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Linda,
Thank you for your feedback!
We're delighted you found the perfect sofa, and it's great to hear Barry was so helpful, we will pass your kind comments onto him.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Kim
Warm welcome to the store
Warm welcome to the store, lovely sales assistant and straightforward service 👍
January 24, 2026
Reply from Sterling Home - Tillicoultry
Hello Karen
Thanks for your lovely feedback!
We're glad you had a warm welcome and smooth service. We will pass on your kind comments to Nikki and thank you for choosing Sterling Home Tillicoultry.
Kind regards,
The Sterling Home Team
Excellent service start to finish
Was served by Nikki from the Tillicoultry store she was amazing from start to finish excellent customer service all question and queries answered all need met and hassle free great experience and customer service!
January 24, 2026
Reply from Sterling Home - Tillicoultry
Hi Kevin,
Thanks so much for your lovely review!
We're delighted to hear Nikki gave you such great service — we’ll be sure to pass on your kind words.
Thanks again for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
I was very well looked after by…
I was very well looked after by Margaret. She was extremely polite and helpful, making sure that I was ordering exactly what I needed.
February 6, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Dear Anon,
Thank you for taking time to leave feedback.
Its lovely to hear that you were looked after by Margaret and she was able to assist you with your purchase.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Very helpful staff
Very helpful staff, Barry D, Matthew and Lauren. Spent a few hours looking round and they made the experience easy when finalising our order.
February 4, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Andy
Thank you so much for your kind words! We’re delighted to hear that Barry D, Matthew, and Lauren were able to make your visit enjoyable and help you finalise your order with ease.
We truly appreciate you taking the time to share your experience and look forward to welcoming you back again.
Kind Regards
The Sterling Home Team
Very Happy Customers
We recently made several purchases in the carpet and flooring department of Sterling Home in Tillicoultry. We found all the staff to be helpful, knowledgable and efficient.
Dylan patiently advised us on our carpet choice. Mark then came to measure up and recommended Karndean LVT for our bathroom flooring. Brian explained the different Karndean products and helped us with our final choice. We are also grateful to Stewart the fitting manager. At the last minute he arranged alternative carpet fitters who made an excellent job as did the Karndean fitters.
My husband and I are delighted with the products we bought. The carpets, rug and tiles have been much admired.
Thank you for the excellent service we received from the whole team especially Dylan.
November 19, 2025
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Moira
Thank you so much for taking the time to share your wonderful feedback.
We’re absolutely delighted to hear that you and your husband are so pleased with your recent purchases from our carpet and flooring department at Sterling Home Tillicoultry.
It’s fantastic to know that Dylan, Mark, Brian, and Stewart all played a part in making the experience smooth and enjoyable for you. We’ll make sure your kind words are passed on to them — they will be thrilled to hear how much you appreciated their support.
We’re also very glad that both the carpet fitters and the Karndean fitters delivered work you were happy with.
Hearing that your carpets, rug, and tiles have already been admired is the best feedback we could hope for.
Thank you again for choosing Sterling Home and for recognising the team’s efforts.
Kind Regards
The Sterling Home Team
A great experience
A great experience, We were looking at beds, the staff were very helpful, no pressure to buy. After buying ,we were notified about the process, kept up to date, and provided with a specific delivery date and time. They arrived on time and the two deliver men knew what they were doing, the job was done in no time and all the packing was taken away.
January 20, 2026
Reply from Sterling Home - Tillicoultry
Good Afternoon Chris,
Thank you so much for taking the time to share your lovely feedback with us.
I’m delighted to hear that you had such a great experience while choosing your new bed. Our teams work hard to offer helpful, pressure‑free support, so it’s wonderful to know this came across during your visit.
We're pleased to know that you were kept well‑informed throughout the process and that delivery went smoothly.
It’s great to hear that our delivery team arrived on time, completed the setup efficiently, and took all packaging away for you—exactly the experience we aim to provide.
Your comments really mean a lot to us, and I’ll be sure to pass them on to the teams involved.
Thank you for choosing Sterling Home.
Kind Regards,
The Sterling Home Team
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