Stewart Service Team have repaired my Q Follow handset which has been temperamental since first acquired, carrying / changing actions from those instructed. Video provided showing instructions on Tes... See more
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About Stewart Golf
When you choose to play with a Stewart Golf trolley, you're not just choosing another piece of equipment, you're choosing Great British manufacturing; over 20 years of market leading innovation; game-changing technology and a dedicated UK-based Customer Care centre.
Nestled in the idyllic Cotswolds in the South West of England, every Stewart Golf trolley is meticulously built by hand right here at our Great British headquarters, before being shipped to over 45 countries worldwide.
Changing How The World Plays Golf
In October 2003, Stewart Golf launched the X1 Remote. The world's first electric golf trolley developed specifically for remote control use.
Fast forward 20 years and this core concept - that golf should be played with zero ties to your equipment, so you can fully appreciate your surroundings and focus entirely on your game - still guides us. The introduction of Follow technology in 2014 set Stewart Golf apart from the crowd, fast becoming known in the golf industry as The Leader In Follow. This technology offers golfers everywhere a unique hands-free experience, allowing them to completely disconnect from their equipment, focus on their game and save energy for when it matters most.
Edison Close, Waterwells Business Park, GL2 2FN, Quedgeley, Gloucester, United Kingdom
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Excellent service and turn round time for spares. BUT BUT BUT. The design of the X7 trolley is flawed and the handle parts should last a lot longer.

Reply from Stewart Golf
YOU GET WHAT YOU PAY FOR..
5 Star service had my Q follow serviced last week had a couple of things that needed replacing expecting a phone to say you owe xyz and everything replaced free as they were upgrade parts.
Can't imagine many companies doing this now days.
As for the trolley couldn't be without it.
Thank you Stewart Golf

Reply from Stewart Golf
Stewart golf service has always been top notch.

Reply from Stewart Golf
Booked in trolley (x3) series dropping it off and within 2 hours my drive lugs were replaced FOC Brilliant even got a video of it working perfectly after the jobs were finished

Reply from Stewart Golf
Delivered within 24 hrs of order.
Exactly as described.

Reply from Stewart Golf
I send my remove control back for a service because there was a fault.The remote was returned in four days fully repaired. Great service and great product. Thanks

Reply from Stewart Golf
Best product out there with exceptional customer service...you will not be disappointed..repaired my Q series without any quibble and a few other issues at no cost and even paid the shipping both ways.
Great customer service breeds loyalty 👏.

Reply from Stewart Golf
I had a problem where the screws stripped that held the front wheels onto the chassis. I tried fixing it myself since my unit was out of warranty but they kept stripping out. I contacted Stewart and described the problem. I was prepared to pay for a new chassis but they agreed to not only repair it under their warranty program but also paid for shipping both ways. Great customer service.

Reply from Stewart Golf
My X9 Follow handset stopped charging and I returned it for repair. The battery needed replacing, which was done, and the handset was tested and returned within two days. I received a video of the handset working with another trolley, and I was kept informed by customer service at each stage of the repair process.
I was a little dubious about the process, but it couldn't have been easier. EXCELLENT SERVICE!

Reply from Stewart Golf
I found the office staff very helpful the service only took 4 days from sending the parcel off to its return.

Reply from Stewart Golf
Stewart follow trolleys bring a new dimension to a round of golf. Freedom to just enjoy your round and focus on your next shot.
The real plus point is the customer support from Stewart that is second to none. On the rare occasion they are needed they are there. No quibble and any problem swiftly sorted.

Reply from Stewart Golf
I bought Stewart Q Trolley with follow feature Dec 2022 and have loved it as it allows me to walk the golf course saving my back and legs as the round wears on. Recently I encountered a couple issues that needed repair. Working with Stewart Team was great. They were super responsive. The trolley needed to be shipped back for needed repairs to top strap the ripped, top bracket that holds bag in place was compromised and the battery terminals on cart were damaged (likely user error to gently insert the battery). Though the unit was still in the warranty period Stewart covered all shipping expenses in my sending the unit to them and their shipping it back to me which was a nice surprise as the shipping with such a heavy unit had to be considerable. They did all the needed repairs within a week of receipt, tested the unit after the repairs and sent me a video of the unit working properly so I could see it working properly again. All shipping handled by UPS. I had the unit back within two weeks and they could not have been more accommodating. The new top strap they used in repair is superior to the original and I don’t foresee similar issues happening. Overall I am really happy with my Stewart Q trolley and highly recommend the company and their product. Love how they stood behind their product.

Reply from Stewart Golf
Responsive, reactive and more importantly, friendly and accommodating. Have used Stewart Golf trolleys for the last 15 years and their customer service is always second to none. Quality products, Quality company!

Reply from Stewart Golf
Felt compelled to write a review about my new Q follow Carbon. It is an amazing piece of equipment my first round was on a wet muddy day on a course with steep grass inclines & hills. It never once clogged up with mud, got stuck or failed to follow me. It made my round so much easier and stress free in the poor conditions.

Reply from Stewart Golf
Great service throughout the online transaction, Stewart customer service are prompt and responsive via email, however I still do prefer to speak to people. Most importantly I love my new Q Follow which is very well complimented with the Nero Bag.

Reply from Stewart Golf
Excellent service from first contact to getting my Follow On serviced and returned.
Kept in touch all the way through from collection to receipt, amazing staff and first class service.

Reply from Stewart Golf

Reply from Stewart Golf
Once I found how to contact Stewart USA for service, I found the personnel EXTREMELY helpful and responsive to my service needs. Reasonable service fees, too. Thank you, Stewart Golf USA!!

Reply from Stewart Golf
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