We have used Stonehouse a number of times in the past with very mixed experiences. This time around was completely different and hugely better. Our initial point of contact was Gill Annand who quickly... See more
Company replied
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We have used Stonehouse a number of times in the past with very mixed experiences. This time around was completely different and hugely better. Our initial point of contact was Gill Annand who quickly... See more
Company replied
I'm a tenant renting an Aberdeen property transferred to Stonehouse Lettings for management in November 2022. I'm always very happy to receive and to send emails or phone calls to and fr... See more
Company replied
Jemma made the whole process seamless and easy to navigate. She gets five stars, but my bugbear is the awful tenancy bot system so have lost a star for that frustrating piece of nonsense. It's not gea... See more
Pure garbage with little to zero care when its your problem, had a broken window mid Nov to mid Dec. Moldy bathroom, kitchen with a hole and a breaking down fridge. nothing was done for weeks till off... See more
Stonehouse Lettings operate across Aberdeen and Aberdeenshire, offering all our tenants and landlords excellent customer service. Do you have a property to let? Check out our free online instant valuation tool on our website!
Neo House, Riverside Drive, AB11 7DG, Aberdeen, United Kingdom
Gill at Stonehouse Lettings made the whole process go very smoothly. I.would highly recommend! Thanks to everyone for all the help !
Gill was very professional and kept me updated and informed on the lettings process throughout. She was also quick to respond to my emails and was always available on the phone as well.
You could tell she had the best interests of both Landlord and Tenant through her negotiations.
All said, it was been a delight dealing with Stonehouse.
They were good until I had a leak from shower. This was reported over 6 weeks ago and I have had zero communication with them since 4 weeks ago despite regularly asking for updates. Simply not good enough.
I’ve rented from Stonehouse for the past 3 years and have had no issues - Jackie Stewart has been an incredibly helpful Property Manager and made renting an easy and pleasant experience.
I am warmly pleased and grateful for the thorough help and guidance of Kaiya Marr.
I worked with Kaiya during my house search precession. She was pretty patient and attentive. I worked closely with me despite the language barrier.
Thank you so much for everything you did to help make my day 🏚️perfect. I'm grateful for their assistance
Gills and Kaiya
Thank you so much for everything you did to help make my day perfect. I'm grateful for their assistance
Gills and Kaiya
We would like to thank Gill Annand for her help in securing a lovely property and guiding us through the tenancy agreement process. She has been very responsive and exceeded our expectations in locating a property in a timely manner.
Gill Annand was very helpful with me she was telling me : every time you need something give us a call and ask for me and I will be there and help you step by step. she is very great and of course I have to give credit to her team as well but I do need to give more credit for gill. Thank You Gill.
I had a viewing at one of the properties to let in Aberdeen, where I was greeted by Donna upon arrival. She was very accommodating throughout the visit and taking my concerns on board, while promising to find a property that is right for me. I will continue to use Stonehouse Lettings for my viewings in and around Aberdeenshire.
Kind regards
Graham
My process with Stonehouse has been excellent. In particular, my agent Donna Smith was proper, generous and solved all my questions thoroughly.
I recently viewed a property through Stonehouse and Donna Smith was absolutely first class! The whole process from booking a viewing, to Donna showing me around the property was a seemless process. Highly recommend Stonehouse Lettings.
I had an excellent service from Stonehouse. They worked hard to help me find my new home.
Of course, the process of getting a house in the UK is not easy but Stonehouse Lettings has really been helpful. Many thanks
I highly recommend Stonehouse Property and I personally had an all round fantastic experience.
Again, my sincere thanks to Maureen for showing me around a couple of viewings and giving me the insights to areas around Aberdeen. It's obvious she loves her job in help people find their new home within Aberdeen.
Ask for Maureen when you're looking for your new home or rental, and I guarantee you wouldn't want anyone else.

Reply from Stonehouse Lettings
Stonehouse Lettings are a fantastic company. My experience letting a property from them was seamless and smooth. I'll recommend them to anyone looking to move home or get something new. Jemma Watt was particularly helpful and always responsive when I need any assistance from them.

Reply from Stonehouse Lettings
It was a wonderful experience securing a two bedroom apartment with Stonehouse. I must commend Jemma Watt for an excellent service that made the process worthwhile.

Reply from Stonehouse Lettings
Been a great help from Jemma about my move-in! Jemma answered all my questions and handled my case perfectly. Thanks so much!

Reply from Stonehouse Lettings
Would like to thank gill Annand and Jemma watt for all their kindness and support in helping me with my new property. They have both been amazing and couldn’t have done it with out them 🤩
Kind regards Amanda Johnson

Reply from Stonehouse Lettings
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