I had a very disappointing experience with Stonetools Ltd. I returned an online order after agreeing the return directly with them. The goods were sent back in the same condition and were con... See more
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I always go to Stonetools and have done for at least the past 15 years. They supply quality tools, deliver very quickly, are easy to deal with, good communications, friendly service. If you're in busi... See more
Stonetools were recommended by my kitchen worktop fabricator because they use there tools professionally for installs. Very helpful over the phone before i placed an order online and order came next... See more
Items in stock, fast delivery and no messing about. Have purchased several times from these guys and its always been fast and efficient. It is time for companies to stop over wrapping products, bu... See more
Company details
Written by the company
Stonetools is a trusted and dependable partner for people working stone around the world, meticulously researching and sourcing the latest and best solutions. Stonetools - Everything You Need for Working Stone
Contact info
Unit 8 Kingstanding Business Park, Kingstanding Way, TN2 3UP, Tunbridge Wells, United Kingdom
- +44 1892 519290
- info@stonetools.co.uk
- stonetools.co.uk
Hasn’t replied to negative reviews
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Above expectation service! Excellent
Not only the right blade was received the following day of my ordering but, better than that, I had a most friendly and constructive email exchange, before that, with George who advised me - as I was ordering a blade for my husband's birthday present (and I plaid ignorance as to blades and the stone sculpting world).
Delivery cost was very high for what…
Delivery cost was very high for what was being delivered but very quick service
Great find. Good website
Had the part. Easy transaction. Quick delivery. Tool ready to earn again 10/10
order did not arrive
Great company
Very easy website to buy. I'm always buying materials from you. Well done!!!
Helpful and speedy service
Stonetools gave very useful advice regarding my proposed purchase, and all that I asked for was delivered very quickly.
Great Serrvice
Great service from this company and carried out exactly what I required with results. Would not hesitate to recommend them as they obviously know their trade.
Great service
Ordered it about 5pm on 21/2/2023 and it came luch time on the 23, you really can't argue with that.
Great friendly company
George and Jordan were very helpful when purchasing from them. We have used them multiple times now and everything has been a great experience; friendly, helpful and items very well packaged.
Fantastic very quickly and a lot quality
Customer Service
Slight issue with payment but was soon called by customer service and issue was resolved swiftly - exactly what I would expect. Issues can always arise but the customer service I received was second to none
George advised me what to buy in the…
George advised me what to buy in the late afternoon, it was despatched that evening and arrived the next day
terrific service
I only received half of my order but…
I only received half of my order but was charged the full amount. Attempted to reach out on multiple occasions but never heard back from customer service even when making an appointment for them to ring me online. Will not be using the service again
Highly reliable, quality tools, honest and friendly service. Highly recommend you use them..
I always go to Stonetools and have done for at least the past 15 years. They supply quality tools, deliver very quickly, are easy to deal with, good communications, friendly service. If you're in business this company gives you confidence in your equipment needs. Lastly, they are honest with you if something isn't readily available and more than ready to advise.
Fantastic service
Fantastic service, ordered late afternoon and delivered the next morning.
very easy website to navigate
A very easy website to navigate, excellent service, prompt delivery, couldn't fault
Great online store for stoneworking
I have been working with slate for years now but finding the right tools to work with has not been easy finding stone tools was brilliant because there was a range of tools that were perfect for what I wanted all in one place service was great and I got all my items delivered the next day couldn’t ask for more
Good help from the advisor/sales person…
Good help from the advisor/sales person and very quick delivery of item purchased.
I ordered a stone chisel which was…
I ordered a stone chisel which was exactly what I needed. It arrived quickly well packed. I'm well pleased.
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