After having a look around online for some good local window fitters I stumbled across Stone Valley Windows. They gave me an excellent quote for my whole house as all the windows were very old and ne... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Professional and friendly team from start to finish. Nothing was too much trouble. Plenty of expert advice along the way. Snags were identified and rectified. Great comunication and excellent workmans... See more
Company replied
Recently had new windows and door fitted with stone valley windows absolutely amazing team from start to finish Louise kept in touch with us , the boys were outstanding such a professional company we... See more
Company replied
Outstanding from start to finish. Louise was amazing throughout with her brilliant customer service from the very beginning right the way through to the end. She kept us updated, fitted us in as... See more
Company replied
Company details
- Double Glazing Installer
- Aluminum Frames Supplier
- Door Supplier
- PVC Windows Supplier
- Window Installation Service
Written by the company
Stone Valley Windows Ltd provide quality double glazing across Aberdare, Pontypridd, Cardiff and the whole of South Wales. Specialist installers of aluminium and uPVC windows and doors. We offer a professional, reliable, friendly service and we have over 20 years of experience in the industry. We pride ourselves on our high levels of customer service and ensuring a positive customer experience throughout.
Contact info
Sophia House, 28 Cathedral Road, CF11 9LJ, Cardiff, United Kingdom
- 01443 526009
- info@stonevalleywindows.co.uk
- stonevalleywindows.co.uk
Reply from Stone Valley Windows Ltd
Thank you so much for taking the time to leave us a great review. Please let us know if we can help with anything else.
Outstanding service from start to…
Outstanding service from start to finish turned on time when to take the meshament the two men that turned up to fit the window where fantastic cleaning very professional did good job and the windows look amazing would definitely recommend them
November 19, 2021
Reply from Stone Valley Windows Ltd
Thank you so much Ceri for taking the time to leave us such a lovely review. If you need anything else please get in touch.
Stone Valley Windows - Outstanding Quality & Superb Service
Renovation of a turn of the century terraced house in the Welsh valleys inevitably involves a good deal of mess and upheaval that may be alleviated or exacerbated by the skill of the artisans involved. Happily, our final project at home was investment in a traditional sliding sash bay window and Edwardian style composite front door from Stone Valley Windows and it could not have been more hassle-free. Louise Stone, Director of Stone Valley Windows, was knowledgeable, meticulous and attentive to every single request from our first meeting to our last and was still able to offer really competitive pricing. In due course, her fitters, Chris and Jim, were exemplary in the way they managed the project, displaying workmanship of the highest calibre. Moreover, communication throughout was superb and Louise and her team went above and beyond to ensure the window and door were exactly as we envisaged, demonstrating the genuinely personal touch that underpins the professionalism of this company at every level - a reassuring and welcome element to be commended in today’s all too corporate world. We are absolutely thrilled with the result and have no hesitation in recommending Stone Valley Windows Ltd.
November 19, 2021
Reply from Stone Valley Windows Ltd
We cannot thank you enough for leaving such a fantastic review. We are so pleased you love your new bay window and front door and that you had a great experience with us. Thank you for making us a part of your project. The finished results look amazing. If you need anything else from us please don't hesitate to get in touch. We wish you all the best from the Stone Valley Team!
Excellent Service from this Company…
Stone Valley Windows have recently replaced two large sliding patio doors, a kitchen window and a back door.
From Louise initial visit we were impressed with her helpful advice and friendly manner. The fitters arrived at the expected time and were efficient and pleasant and left the site cleared and clean. The quote for the work was competative and we are happy.
We would highly recommend this Company.
Charles and Alison
October 25, 2021
Reply from Stone Valley Windows Ltd
Thank you so much Charles & Alison. We really appreciate you taking the time to leave such a wonderful review. It was lovely meeting you both and we are so pleased you are happy with the service and products. If we can do anything else for you in the future please let us know. Take care 😊
Excellent Company
Louise and her team were excellent from start to finish. Very professional, and everything carried out to the highest standard.The installation, and finish are wonderful. They were a pleasure to work with, and we would not hesitate to recommend this company.
October 22, 2021
Reply from Stone Valley Windows Ltd
Thank you so much for your wonderful comments and taking the time to leave such a fabulous review. Please let us know if we can do anything else. Take care both 😊
Amazing service from start to finish
Amazing service from start to finish. As someone who wasn't sure what windows I wanted Louise went through everything with me and was very professional. I was kept informed of what was happening and when fitting would start etc. Chris and Jim who fitted windows were so quick working and done a superb job i am delighted. I would highly recommend stone valley windows. Really good price too.
October 14, 2021
Reply from Stone Valley Windows Ltd
Thank you so much Mrs Lawton for taking the time to leave such a fantastic review. We are so happy you love your new windows. Please get in touch if we can help with anything else. Take care :)
Amazing service
Amazing service, was quicker than expected both communication wise and installation! Highly recommend!
October 14, 2021
Reply from Stone Valley Windows Ltd
Thank you so much Rachel for taking the time to leave us a fantastic review. Please let us know if we can help with anything else. Take care :)
Great front door
Needed a new front door and Stone Valley were professional with an excellent standard of work. Would highly recommend to anyone needing new windows or doors in the RCT area.
October 13, 2021
Reply from Stone Valley Windows Ltd
Thank you so much Phil. It was a pleasure doing work for you. Looking forward to seeing you again soon. Take care.
Excellent Service from start to finish.
September 9, 2021
Reply from Stone Valley Windows Ltd
Thank you so much for taking the time to post a great review. We are so happy you are pleased with our service. If you need anything else please let us know.
Very Professional and kept me informed…
Very Professional and kept me informed every step of the way
August 3, 2021
Reply from Stone Valley Windows Ltd
Thank you Stuart for taking the time to leave a lovely review. If you need anything else please let us know 😊
Thank you for an excellent service
Thank you for an excellent service. Windows and doors look fab! Great company to deal with and fitters were great! Highly recommended by me!
July 28, 2021
Reply from Stone Valley Windows Ltd
Thank you Beth for taking the time to leave us a fantastic review. If we can do anything else for you, please let us know 😊
Very professional service.
Stone Valley were great when we were looking to purchase windows and a french door for a newly built garage. The initial consultation really helped us decide on the colour and style options that were suitable for our design. Measuring was done quickly and fitting was done by two great guys. I would definitely use this company again, and can’t recommend them highly enough.
July 20, 2021
Reply from Stone Valley Windows Ltd
Thank you for taking the time to write us such a wonderful review Claire. We are so glad you are pleased with our products and services, I will be sure to pass on your feedback to the team.
Please let us know if there is anything else we can help you with.
Excellent Service & Reliable!
Thank you Stone Valley Windows! I love my new windows and bi-folding doors. Great service from the whole team. Louise kept me updated throughout the process. The fitters were very professional and accomodating. I would recommend to anyone and will be using again myself for my front door :)
July 10, 2021
Unprompted review
Reply from Stone Valley Windows Ltd
Thank you Susan for leaving a wonderful review. So glad you are coming back to us, we look forward to installing your new front door.
See you soon!
Honest, reliable & trustworthy
Stone Valley Windows have been amazing throughout. A lovely honest company to deal with. Fabulous, friendly service with excellent communication and great workmanship. My home was left clean and tidy after the installation and I would really recommend them.
July 9, 2021
Unprompted review
Reply from Stone Valley Windows Ltd
Thank you Stephen for taking the time to write us a fabulous review.
If there is anything else we can do for you, just let us know.
Great service
Great service, nice to deal with and quick to quote, will be using again.
May 15, 2021
Unprompted review
Reply from Stone Valley Windows Ltd
Thank you Mr Stacey for your review. We really appreciate you taking the time to give us your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.