The Quit Clinic  Reviews 251

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, non-judgmental, and professional approach, highlighting their dedication to helping individuals achieve their goals. The service is frequently described as excellent, with many people appreciating the structured program, regular check-ins, and personalized advice that made a difficult process feel achievable. Reviewers also commend the effective products provided, such as vapes, liquids, and patches, which significantly aided their journey. However, some customers were dissatisfied with the contact process, mentioning instances where scheduled calls were missed, leading to frustration and a desire to seek help elsewhere.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional support and encouragement... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent support and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the supportive and... See more

Product

Consumers express high satisfaction with the product, highlighting its effectiveness in helping them quit... See more

Customer communications

Customers consistently note ambiguous experiences with contact. Many reviewers praise the regular and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sure! Here's a shorter version of the review: Thanks to Tina at Trust Poult, I’ve made great progress in quitting smoking. Even though I slipped back, her support kept me motivated, and I’m now m... See more

Rated 5 out of 5 stars

The Quit Clinic has been outstanding from start to finish. The programme is structured, supportive, and genuinely effective — but what truly sets it apart is the people behind it. Throughout my 12... See more

Rated 5 out of 5 stars

Excellent Service, helped me give up. Great support. Highly recommend. Tina & the Team are really nice genuine people, always calling every two weeks with support, advice, encouragement & quick to dis... See more

Rated 5 out of 5 stars

Really great support from Tina, really encouraging and she never judged. I really wanted to quit smoking and she gave me the tools to achieve this. Been cigarette-free for 5 months and feel so much b... See more


4.9

Excellent

TrustScore 5 out of 5

251 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I would recommend this service to…

I would recommend this service to anyone who wants to give up smoking, from being a 20 a day smoker i am now smoke free, the support i was given from Tina and the clinic was first class and the smoking aids really do help 😀

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Quit smoking

Total trust and respect for the team involved.Always willing to help you with good advice and sort out your needs.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

12 Weeks Smoke Free

I was helped by Tina on my journey to stop smoking. I was regularly contacted every 2 weeks and reviewed via phone. The nicotine replacement aids were delivered to my door.
I have been smoke free for 12 weeks. The team has always been professional and made all attempts to cater for my needs as much as they possibly could.
Thank You

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service. Thankyou

Alisha was brilliant. The first few weeks were tough but se supported me and have my techniques to use that helped me to stay focused. I had to give up smoking as I had a operation scheduled. I have wanted to give up but didn't feel ready too yet and felt a little pressurised to do so for the op. Not from doctors but more from myself. I was unsure if I could actually manage it but with the support of alisha I have not had a cigarette for nearly 2 months. Do I still get cravings yes but I know that without the support I would have given up and started smoking again. Thank you Alisha for never being judgemental and giving encouragement whenever I needed it. I would highly recommend the service.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Absolute joke, signed up 3 months ago got my parcel then had no contact for 4 weeks. I had to call them numerous times before I got any response. Tina has been amazing however her time keeping is a little shambolic. When she says she will call she’s always 15-20 mins late.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

12 week quit programme

12 week quit programme. Telephone support from Tina who helped never judged and recommend which products to use. I was a smoker for over 30 years and managed to quit on this programme within the first 6 weeks. A Vape was provided along with juice and fresh pods every other week. Tina would ring and speak to me making sure I was going along nicely and encouraging me to carry on which I did and I am now smoke free!!! My health is better and I have more money in my pocket win win !!! Totally recommend best thing i ever did 👍

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support advisor Tina who…

Excellent support advisor Tina who supported my stop smoking journey for 12 weeks. I got provided with medication consisting of nicorette lozenges, free vape and liquids plus telephone support on the way regularly. I had lung cancer along with an operation losing 40% of my lungs so I needed to stop and with determination and help and support on the way I got there in the end despite hiccups along my stop smoking journey thank you to all the team.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

If you’re serious about quitting…

If you’re serious about quitting smoking I would highly recommend this service. Highly professional in the way they operate giving encouragement every step of the way. There if you need them at anytime would highly recommend .

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Stop Smoking.

Leanne was very professional and knowledgeable. And very kind , Leanne gave me a lot of support and help to stop smoking.
Regards Gezz

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Leanne was most helpful and…

Leanne was most helpful and professional. The advice Leanne gave me was very useful, to gain support and get a grip of the technology of vaping. And to help me give up smoking . I have not smoked for 83 days.
Regards Gezz

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Tina was great

Tina was great. She listened to to my needs and delivered and provided handy tips to keep me focused. I appreciate all the help and support.

August 20, 2025
Unprompted review

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