The Quit Clinic  Reviews 251

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, non-judgmental, and professional approach, highlighting their dedication to helping individuals achieve their goals. The service is frequently described as excellent, with many people appreciating the structured program, regular check-ins, and personalized advice that made a difficult process feel achievable. Reviewers also commend the effective products provided, such as vapes, liquids, and patches, which significantly aided their journey. However, some customers were dissatisfied with the contact process, mentioning instances where scheduled calls were missed, leading to frustration and a desire to seek help elsewhere.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional support and encouragement... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent support and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the supportive and... See more

Product

Consumers express high satisfaction with the product, highlighting its effectiveness in helping them quit... See more

Customer communications

Customers consistently note ambiguous experiences with contact. Many reviewers praise the regular and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sure! Here's a shorter version of the review: Thanks to Tina at Trust Poult, I’ve made great progress in quitting smoking. Even though I slipped back, her support kept me motivated, and I’m now m... See more

Rated 5 out of 5 stars

The Quit Clinic has been outstanding from start to finish. The programme is structured, supportive, and genuinely effective — but what truly sets it apart is the people behind it. Throughout my 12... See more

Rated 5 out of 5 stars

Excellent Service, helped me give up. Great support. Highly recommend. Tina & the Team are really nice genuine people, always calling every two weeks with support, advice, encouragement & quick to dis... See more

Rated 5 out of 5 stars

Really great support from Tina, really encouraging and she never judged. I really wanted to quit smoking and she gave me the tools to achieve this. Been cigarette-free for 5 months and feel so much b... See more


4.9

Excellent

TrustScore 5 out of 5

251 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service, highly recommend

Great service with offered me the opportunity to access quit smoking aids easily and with regular contact from Tina to support and encourage my progress. Definitely recommend if you are wanting to quit but need that extra accountability and help to support you through it. Can now enjoy the benefits of the money I'm not longer wasting on cigarettes.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

The help I got was good for me I…

The help I got was good for me I recommend anyone trying quit clinic it really works and the dedicated staff that help you to stop are polite and friendly thank you for helping me to stop smoking

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

I have been a smoker for 55 years

I have been a smoker for 55 years. I developed COPD recently & decided to give up smoking. What was a difficult process was made a lot easier with support & encouragement from Leanne. From fortnightly phone calls to always being sent a supply of patches etc. Leanne had a lot of tips on how to cope with cravings & always made you aware that you could always phone her if needed. I am very grateful for all the time & help given to me

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Better breathing and less dizziness 👌

Tina has been most helpful, I still have a cigarette or two in a week now. A week or two I will be totally smoke free. I'm breathing a fair bit better and this I'm hoping for more improvement on the weeks and months ahead. Smoke free nearly 2 weeks now.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Stopped smoking after 30 years

I have been trying to quit smoking for 30 years but this time with the help and advice from Leanne I can now say I no longer smoke thank you Leanne you really made a difference

April 25, 2025
Unprompted review
Rated 4 out of 5 stars

There ok

There ok. It's down to you really. The lozenges worked for me but it all depends on the individual situation at the time.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Support

After smoking for such a long time, the thought of trying to stop became more and more daunting. My Sister in-law had quit using the quit clinic so I decided to try it. Tina was just amazing. Non judgmental, patient and really encouraging. Gave great advice about distraction techniques and was honest from the start about using the replacement methods would still require willpower however, they would greatly reduce the desire to smoke as it is only the nicotine that is needed. She sent anything I asked for, vapes, mist etc and her regular calls spurred me on. I can’t recommend the quit clinic enough and have sent the link to others in my network. Thanks so much Tina for what you have done.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

A Huge Thank You to Tina and the Team!

Tina has been an incredible help on my journey to quit smoking. After smoking for over 40 years more than 20 cigarettes a day. i never imagined i could cut down, let alone quit. But with Tina’s support, along with her co-advisers, I’ve made real progress over the last three months. I’m not completely smoke-free yet, as i still have 3 to 5 cigarettes a day, usually after meals, but the difference is huge. Quitting isn’t easy, it takes time, patience, & the right support, & that’s exactly what Tina has given me. Thank you for being there every step of the way. Thank You.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Tina is a great help.

Tina is a great help. I smoked for 30 years and came to smoke one cigarette every 15 minutes. I never thought I could stop . Tina made it happen with the advice. Now I have been off smoking for 3 months. I just hope I can stay off them. If I can do it for a year, I will be fine.

April 1, 2025
Unprompted review

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