The Quit Clinic  Reviews 251

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, encouraging attitude, and personalized support throughout their journey. Many people highlight the excellent service, noting its structured, effective approach and the provision of useful tools and products. Reviewers frequently mention the exceptional customer service, appreciating the regular check-ins and the team's professional and non-judgmental approach. The product offerings, including vapes, liquids, and patches, are also highly valued for aiding in the quitting process. However, some customers experienced issues with communication, specifically mentioning missed calls or unfulfilled promises regarding contact.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent support and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the supportive and... See more

Product

Consumers find the products provided to be highly effective and supportive. Many reviewers, including those... See more

Customer communications

Users describe ambiguous interactions with contact. Many customers appreciate the regular contact and genuine... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sure! Here's a shorter version of the review: Thanks to Tina at Trust Poult, I’ve made great progress in quitting smoking. Even though I slipped back, her support kept me motivated, and I’m now m... See more

Rated 5 out of 5 stars

The Quit Clinic has been outstanding from start to finish. The programme is structured, supportive, and genuinely effective — but what truly sets it apart is the people behind it. Throughout my 12... See more

Rated 5 out of 5 stars

Excellent Service, helped me give up. Great support. Highly recommend. Tina & the Team are really nice genuine people, always calling every two weeks with support, advice, encouragement & quick to dis... See more

Rated 5 out of 5 stars

Thank you, Tina! With your help, I managed to stop smoking and completely quit all nicotine products by the end of the course. You took the time to explain everything clearly and recommended the bes... See more


4.9

Excellent

TrustScore 5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

My advisor Leanne made this whole process a lot easier and I managed to quit first time,I’m now 3 months without a cigarette and feel more healthy and my bank account looks a bit better.thanks to the quit club all round excellent service 5 star

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

A Big thankyou to my support Tina she…

A Big thankyou to my support Tina she has been amazing , checking in with me supporting me , advising me .
I was taken in to hospital july 2024 i was approached by Quit clinic adviser i was bit optimistic at 1st but thought go for it nothing to lose , i started on patches & gum then advised to try vape so i had patches & vapes , tina advised me dropping to lower patches & lower liquid wen she felt i was ready , by October i was completely free of all tobacco , patches & vapes i must say best thing I've ever done considering been smoking for 30 yrs , therefore big thank you n i would recommend this clinic to anyone , u may even be as lucky as i was get Tina as your support who helped me get smoke free

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Just wanted to say Big thank you for…

Just wanted to say Big thank you for support from the quit clinic. I have been struggling with smoking since I was a teenager and thought I could not bring my self to stop smoking I met with Tina from the quit clinic and I have received so much support from Tina at the quit clinic since November 2024 I recieved vape and smoke patches in my post and by January 2025 I manged to stop smoking thanks to Tina from quit clinic I appreciate the support I feel so much better since I stopped smoking I would recommend quit clinic to anyone who wants to stop smoking quit clinic has got very supportive staff willing to help anyone who is struggling to stop smoking Big thanks to Tina from quit clinic for sending out vapes and patches helped me to stop smoking I feel happy since thanks so much to quit clinic 😊

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Stop smoking

Thank you Leanne for your support in helping Me Stop Smoking you’re very encouraging very funny and I think you’re humour helped me more than anything especially through my bad times. I will miss our conversations and I hope you all the best in the future.
Once again, thank you very much.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Stop smoking clinic has helped so much

Stop smoking clinic has helped so much, after a few tries I have become cigarette and tobacco free, even though it's been 2 weeks smoke free i feel a lot better, the support and help i got of tina was great , I've not thought of having a fag which is a big difference for me being a smoker for 35 years and I hope to stay clean. Just like to thank stop smoking team for all the help.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Just to say that im now 12 weeks into…

Just to say that im now 12 weeks into my programme and I am delighted to say that I am now a non smoker !
The support from Tina has been outstanding from start to finish , the Communication has been consistent and friendly non judgemental and had helped me immensely through my journey , I would recommend the clinic and Tina to friends & Family with confidence , thanks again🙏🏼

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Thankyou to Leanne for her support

Thankyou to Leanne for her support, help and wise words in helping me reach my goal of quitting smoking. I have been smoke free since September and the nicotine patches with reducing mg and vapes with reducing mg over the 12 week programme have really helped in reducing my cravings and achieving my goal.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Smoke free

Leanne was my advisor she done a brilliant job gave me loads of good advice and contacts to keep getting my vapes. 14 weeks smoke free now and still going strong. A big thank you to Leanne and the team

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Leanne is a star !

I have so much to say but will summarise as truthfully as I can .
Leanne was not only very professional but the way she talked me thru with care attentively listening and understanding my difficulty in quitting tobacco after 42 years of smoking is quite commendable .
I have thru her not only managed to quit tobacco altogether but she has helped me in cutting down on the vape without the need of the patches in these twelve weeks . I know if I continue with the advice she has given me I will soon be able to quit the vape too .
Many things I could say but will only say in short Leanne is a great asset to the ones she is working with and I will always be grateful for her time and care and help she has Given . ❤️👍👊

December 27, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look