The Quit Clinic  Reviews 251

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, non-judgmental, and professional approach, highlighting their dedication to helping individuals achieve their goals. The service is frequently described as excellent, with many people appreciating the structured program, regular check-ins, and personalized advice that made a difficult process feel achievable. Reviewers also commend the effective products provided, such as vapes, liquids, and patches, which significantly aided their journey. However, some customers were dissatisfied with the contact process, mentioning instances where scheduled calls were missed, leading to frustration and a desire to seek help elsewhere.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional support and encouragement... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent support and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the supportive and... See more

Product

Consumers express high satisfaction with the product, highlighting its effectiveness in helping them quit... See more

Customer communications

Customers consistently note ambiguous experiences with contact. Many reviewers praise the regular and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sure! Here's a shorter version of the review: Thanks to Tina at Trust Poult, I’ve made great progress in quitting smoking. Even though I slipped back, her support kept me motivated, and I’m now m... See more

Rated 5 out of 5 stars

The Quit Clinic has been outstanding from start to finish. The programme is structured, supportive, and genuinely effective — but what truly sets it apart is the people behind it. Throughout my 12... See more

Rated 5 out of 5 stars

Excellent Service, helped me give up. Great support. Highly recommend. Tina & the Team are really nice genuine people, always calling every two weeks with support, advice, encouragement & quick to dis... See more

Rated 5 out of 5 stars

Really great support from Tina, really encouraging and she never judged. I really wanted to quit smoking and she gave me the tools to achieve this. Been cigarette-free for 5 months and feel so much b... See more


4.9

Excellent

TrustScore 5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pam Bennett

Would like to thank Tina and the team for all there support been there at the end of phone very grateful for all there support

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, helped me give up. Great support. Highly recommend. Tina & the Team are really nice genuine people, always calling every two weeks with support, advice, encouragement & quick to distribute supply's. Thank you for what you all do...

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Supportive, Understanding, and Life-Changing

Thank you, Tina! With your help, I managed to stop smoking and completely quit all nicotine products by the end of the course. You took the time to explain everything clearly and recommended the best products for me. Your regular check-ins made a huge difference.

Although I’ve recently started smoking again due to personal stress, I’ve reached out to Tina and will be starting another course. I know with her support, I can finally quit for good. Highly recommend The Quit Clinic – Tina genuinely cares and goes above and beyond to help you succeed.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Help from Tina

Sure! Here's a shorter version of the review:

Thanks to Tina at Trust Poult, I’ve made great progress in quitting smoking. Even though I slipped back, her support kept me motivated, and I’m now more determined than ever. I’m looking forward to my next program, confident I’ll finally succeed. Appreciate all the help!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

From day one my smoking advisor leanne…

From day one my smoking advisor leanne was amazing. No pressure listened to what my concerns were and helped me. Just got to 12 weeks and still tobacco free. The clinic has really helped me as I tried loads of ways to stop but this is perfect 👌

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

The stop smoking clinic are amazing,

The stop smoking clinic are amazing,
Text to remind you of phone consultation regularly to talk and check on process,
Also to sort next order of no smoking products, you have a dedicated handler to help with whole process.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Achieving your goal

To have something like the quit clinic is very help special when life is stressful these day. My handler Leanne was very postive to ward getting you to your goal. nice to know their someone their.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Tina's help.

With the help of Tina I did it. I didnt think I could. I have been smoking for over 30 years. But with Tina's help and advice and the free patches. It was thanks to her. Tina phoned to see how I was coping (which sometimes was hard) but we did it. Thank you Tina for everything. I am glad now I can call myself a non-smoker.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Tina

Tina my smoking nurse was always in touch with me making sure I had enough liquids and patches just to check in on me so it really helped me

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Tina was so helpful

Tina was so helpful. Always contacted me on time and was there to support. I have gone over 12 weeks without smoking and will never look back. Thanks Tina.

May 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look