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Storage King New Zealand Reviews 2,652

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and accommodating nature, making every interaction pleasant and efficient. Many highlight the outstanding customer service, noting the team's willingness to go above and beyond to assist with various needs, including time-sensitive situations and specific budget requirements. The facilities are frequently described as clean, secure, and well-maintained, with convenient access and useful amenities like trolleys. Reviewers appreciate the smooth user experience, from easy online registration to clear communication and efficient processes. However, some people were dissatisfied with occasional issues like elevator malfunctions and difficulties in reaching responsive customer support, leading to wasted time and frustration.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Consumers find service to be positive, highlighting the helpfulness and professionalism of the staff. Many... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, politeness,... See more

Facilities

Customers consistently note positive experiences with facilities. Reviewers frequently praise the cleanliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for... See more

Company replied

Rated 5 out of 5 stars

We were in a time-sensitive situation and the team at Dunedin went above and beyond to help us out. They were so kind and accommodating and offered solutions which made a stressful time so much easi... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!

Visit our website: storageking.co.nz


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very straight forward to rent storage

Very straight forward to rent storage.

Facilities have a stable temp and are way to access inside the building. Wendy in the office was delightful and very helpful.

September 19, 2025
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

So quick and easy

I needed a storage unit at short notice and the staff at Storage King Ferrymead were very friendly and helpful and made the whole
process so easy.

September 16, 2025
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Reply from Storage King New Zealand

Thanks for the great review, Brenda. It is a pleasure to be of service.

Rated 5 out of 5 stars

Helpful and friendly

I found the team were very accomodating. They communicate well between each other so everyone knew what was happening. Very friendly and helpful. Will use them again if need be thank you team for making this a very easy process.

September 10, 2025
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

quick and easy sign up

quick and easy sign up, friendly.
good facility easy access to locker

September 17, 2025
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Reply from Storage King New Zealand

Hello Philip, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

The staff were very helpful

The staff were very helpful, and made the whole process very easy and streamlined. The price is also very good (I did several price comparisons).

September 16, 2025
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Reply from Storage King New Zealand

Thank you, Brett! We're glad to hear that our team made your experience smooth and that you found our pricing competitive. We appreciate your feedback and look forward to serving you again!

Rated 1 out of 5 stars

They jack up the price mate was riped of

October 30, 2024
Unprompted review
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Reply from Storage King New Zealand

Hi John, thank you for providing us with your feedback. Our prices vary depending on unit size and position within the facility, with specials and discounts changing regularly throughout the year. Please feel free to reach out to us, should you wish to discuss anything further.

Rated 4 out of 5 stars

Good Experience

Good Customer Service and Accessibility to the unit

September 7, 2025
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Reply from Storage King New Zealand

Hello Davide, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 1 out of 5 stars

U need to improve in the payments as…

U need to improve in the payments as it’s too much the payments and when we leave the storage and if it is out of the date please avioding charging extra fees

September 25, 2025
Unprompted review
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Reply from Storage King New Zealand

Hi Tibin, thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team does their best to be clear about move-out dates and associated charges, but we’ll review this situation to ensure communication is always as clear as possible. We appreciate your time with us and will take your comments on board to keep improving.

Rated 5 out of 5 stars

I have just moved twice in the past two…

I have just moved twice in the past two weeks? Once to Storage King St Luke's and then to my house today. (Just the way it worked out)

“Stress Free Movers” really stands by its name, my first move was so stress free I wondered if I had forgotten something. This was also made Stress Free by the two fabulous two guys I had moving me, what a team? These two amazing guys are called Vish and Sandy, everyone, I could not fault their professionalism/hard work and time conscious efforts. They were so good I asked to have them move me the second time, and they did not disappoint. Thank you so much Vish and Sandy, such a pleasure to meet you both. Well done Stress Free Movers two very successful moves thank you.

PJ

September 22, 2025
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Reply from Storage King New Zealand

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

Rated 5 out of 5 stars

Straightforward and secure. Would recommend.

Excellent service, and access was straightforward and secure. The area was clean, dry, and well ventilated. Would use again.

September 17, 2025
Unprompted review
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Reply from Storage King New Zealand

Thank you, Andrea! It is wonderful to hear you had a great experience with our service and facilities. Cleanliness and security are top priorities for us, and we appreciate your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Very helpful with options

Very helpful with options
No pressure
Very happy with outcome
Booked and paid for initial 6 mth

August 26, 2025
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Reply from Storage King New Zealand

Hello Terence, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Amazing customer service…

Inital phone call was fantastic and really helpful in explaining unit sizes and costs. I was under considerable stress at the time as I was moving my mother (she is down sizing) and moving to our side of town. Storage units in chch are quite varied - so I was greatful to have some help and advice with this! The website was the easiest to use when looking with mum.
They were so friendly and reduced the stress to my mum and myself. Moving day it poured with rain - we were so grateful to b able to use the truck and Emma (in reception) was a big help to us that day. In fact customer service has been top notch all the way through! Im so pleased we have chosen Ferrymead Storage King!

August 31, 2025
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Reply from Storage King New Zealand

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

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