Smooth transaction from start to finish. The digital book was delivered as promised and works perfectly. As a longtime Nolo customer, I can say their resources consistently provide valuable insights.
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Did my due diligence on line. Cyber Monday sale was a plus and reviews were very fair from others. Did NOT feel pressured to have long term financial commitment on order to do simple transaction... See more
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I purchased my first of many NOLO books about 12 years ago. My most recent purchase was regarding how to represent one's self in court. Every NOLO book I've purchased has been useful, easy to understa... See more
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I have used Nolo for more than 30 years. Generally their books are great. But when California rental/eviction law changed in 2024 after I purchased the 2024 Evictions book I went looking for updates... See more
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Company details
Written by the company
Nolo's store offers thousands of do-it-yourself products, including legal forms, online documents, books and ebooks, and software. With products from the store, users can generate a customized estate planning form like a will, a living trust, or a power of attorney in just minutes. Get all the most common business forms you'll need to operate your business, or create an LLC yourself. Our products are in plain English, created and updated by attorneys and legal editors.
Contact info
6801 Koll Center Pkwy, 3rd Floor, 94566, Pleasanton, United States
- (800) 728-3555
- customersupport@nolo.com
- store.nolo.com
4.5
Excellent
130 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overall the purchase and all the forms…
Overall the purchase and all the forms was very smooth. However, I had a follow up questions in regards to a add-on purchase I made and I can't seem to get a response from you guys.
March 3, 2023
Reply from Nolo Books and Forms
Hello,
Thank you for taking the time to leave a review. We are glad to know that you found the forms easy to navigate.
We are sorry to hear about your experience reaching out to customer service as we want to ensure that your order is being handled in the best way possible.
Please feel free to reach out to us at any time by emailing customersupport@nolo.com, or by calling 1(800) 728-3555 ext. 1. A representative will be in touch as soon as possible. Thank you for the feedback!
This is a great "easy-to-do" completion…
This is a great "easy-to-do" completion of all the necessary Wills, Trusts, POA, etc. that an average person and family would require.
February 25, 2023
Reply from Nolo Books and Forms
Hello,
Thank you for taking the time to leave a review. We are glad to know that you had an easy time creating all the necessary legal documents for you and your family without hiring an attorney. We appreciate your feedback!
Well written book that explains…
Well written book that explains concepts in common sense language easily understood.
Thanks,
OA
February 12, 2023
Reply from Nolo Books and Forms
Hi Oscar,
Thank you for taking the time to leave a review. We are glad to know that you found our books to be well-written and that you easily understood the covered topics. We appreciate the feedback!
The ease of getting the process…
The ease of getting the process completed. The thoroughness of NOLO.
February 7, 2023
Reply from Nolo Books and Forms
Hi Devin,
Thank you for taking the time to leave a review. We are glad you found our products thorough and easy to use as you handled your legal needs. We appreciate the feedback!
Easy access
I’ve been following Nolo for a long time. I believe right after the Divorce Clinic era. Great material easy to follow, my first encounter with nolo was when I had to file for BK back in 80’s!!!
February 9, 2023
Reply from Nolo Books and Forms
Hi Jose,
Thank you for taking the time to leave a review. We are glad to know you have found Nolo to have reliable, easy-to-follow products throughout the decades. We appreciate your continued use and your feedback!
Quality software.
Easy to use, very detailed with good explanations of topics. Very pleased. Good value.
November 16, 2022
Reply from Nolo Books and Forms
Hello,
Thank you for taking the time to leave a review. We are glad to know you found the materials detailed and easy to use. We appreciate your feedback!
NOLO makes purchases quick and easy!
I received exactly what I ordered in a very timely manner. Ordering was simple and overall results of the transaction were outstanding.
January 2, 2023
Reply from Nolo Books and Forms
Hi James,
Thank you for taking the time to leave a review. We are glad to know you received your order quickly and that you were pleased with the results of your transaction. We appreciate the feedback!
Very easy program to use.
Very easy program to use it asks all the right questions and puts it all together in the final document. I am very happy that I purchased this program.
January 23, 2023
Reply from Nolo Books and Forms
Hi Thomas,
Thank you for taking the time to leave a review. It's great to know that you were able to use the program to create the legal documents you need. We are glad to know that you're happy with your purchase!
the use should be used to help Pro Se Lawyers
It's important to stay alert because handling the law is so dangerous and complicated Global Environmental Governance and Politics bring an end to corruption and Homeless it can be done!
January 18, 2023
Reply from Nolo Books and Forms
Hi Jeral,
Thank you for taking the time to leave a review. We are glad to know that our products helped you stay attentive to the law. We appreciate your feedback!
I am still waiting on my paper back…
I am still waiting on my paper back book that I have not received !!!
January 6, 2023
Reply from Nolo Books and Forms
Hello,
Thank you for your feedback. We apologize for your recent experience. We are investigating where the shipment of your physical copy is.
Once we have a solution, a representative will be reaching out to you. Please check your email soon for updates. Feel free to reach out to us at any time by emailing customersupport@nolo.com, or by calling 1(800) 728-3555 ext. 1. We greatly appreciate your patience.
Through our EAP program it is nice to…
Through our EAP program it is nice to get the program for creating Wills. I still havent utilized other programs yet, but look forward to in my spare time.
December 15, 2022
Reply from Nolo Books and Forms
Hi Kristina,
Thank you for taking the time to leave a review. We are glad to know you took advantage of your EAP to create a will. We hope you continue to use Nolo products to create the legal documents you need with ease. We appreciate your feedback!
Never received my leases!
Never received my leases!! It’s been around 2 weeks and nothing please contact me had to go to staples a get the lease for around 15$ and copy it would like my 39$ back !!😤
January 4, 2023
Reply from Nolo Books and Forms
Hi David,
Thank you for your feedback. We are sorry to hear you were not able to access your purchase of the Online Residential Lease Forms.
A representative will be reaching out to discuss a refund or to assist you on how to log into your Nolo.com account, which is where your purchase is located. Feel free to reach out to us at any time by emailing customersupport@nolo.com or by calling 1(800) 728-3555 ext. 1. We greatly appreciate your feedback.
I love Nolo books!!!!!!!!!!!
December 26, 2022
Reply from Nolo Books and Forms
Hi Randy,
Thanks for the feedback! We are glad to know that you have enjoyed the Nolo books you've read. We appreciate you taking the time to leave a review!
Name change appreciation
I have been an avid buyer of Nolo self help law books for over 30 years now. Nolo has helped me get my non profit, immigration, veterans law and much much more! I thank Nolo from the bottom of my heart!
November 21, 2022
Reply from Nolo Books and Forms
Hi Joseph,
Thank you for taking the time to leave a review. We are happy Nolo products have been able to help you handle so many legal issues on your own. We appreciate the feedback!
Everything was good on the site
Everything was good on the site, still waiting on my LLC and it’s been a month so once I get that I’ll be good.
October 24, 2022
Reply from Nolo Books and Forms
Hi Garren,
Thank you for taking the time to leave a review. We are glad our site was able to help you file for your LLC with ease. We appreciate the feedback!
YOU NEED NOLO PRESS IF YOU CANT HIRE A LAWYER
Every single product I have ever purchased from Nolo has been outstanding. Nolo is a lifesaver for people facing legal issues but who are unable to retain lawyers due to large retainers demanded. I would never have had the success I have experienced — including obtaining a US Patent — without the assistance of Nolo Press and the outstanding attorneys who help the public by writing these books and giving people a fair and fighting chance at some justice.
November 16, 2022
Reply from Nolo Books and Forms
Hello,
Thank you for taking the time to leave a review! We are glad to know that you've had repeated success with Nolo's products. It's great that Nolo was able to help you obtain a patent and handle your other legal needs at a low cost. We appreciate your feedback and your continued purchases of Nolo products!
Great education material with easy to…
Great education material with easy to understand Legal English language.
November 15, 2022
Reply from Nolo Books and Forms
Hello,
Thank you for taking the time to leave a review. We are glad to know you were able to learn about your needed legal topic with ease. We appreciate the feedback!
Reply from Nolo Books and Forms
Hi Patricia,
We are so glad you enjoyed your book. Thank you for taking the time to leave a review. We appreciate your feedback!
Appreciate that books arrived quickly…
Appreciate that books arrived much faster using the USPS media shipping rate than the time indicated during checkout.
October 23, 2022
Reply from Nolo Books and Forms
Hello,
Thank you for taking the time to leave a review. We are glad to know that your books arrived quickly. We hope you enjoy reading!
Great product and easy to use!
Easy to follow instructions and comprehensive documents and filings completed successfully.
October 17, 2022
Reply from Nolo Books and Forms
Hi David,
Thank you for taking the time to leave a review! We are glad to know you were able to easily follow the instructions and file the documents you needed. We appreciate the feedback.
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