Novak Djokovic Official Store Reviews 271

TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

Website functions well, and no problems in completing purchase. However, most of the relevant sizes for almost all articles were out of stock. I am a M size (I ended up buying an L size hoping it woul... See more

Rated 3 out of 5 stars

Not enough choice and sizes. I never find instructions about sizes, so I ordered a Tshirt and a cap for my 9 years old boy, but it is fitted for his 5 years old little brother!!! I even don't kn... See more

Rated 2 out of 5 stars

I was quite disappointed with the purchases. The coffee cup is very thick and looks cumbersome. The IPad cover, a total disappoitment, as I got the impression, rightly or wrongly, that it wou... See more

Company replied

Rated 2 out of 5 stars

It is too expensive to send things back to Europe and so I had to spend hours modify the shorts by hand to fit my friend, for whom they were a gift. I had specifically asked to sizing information, but... See more

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2.3

Poor

TrustScore 2.5 out of 5

271 reviews

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Rated 3 out of 5 stars

Hopefully we love Novak !

Not enough choice and sizes.
I never find instructions about sizes, so I ordered a Tshirt and a cap for my 9 years old boy, but it is fitted for his 5 years old little brother!!!
I even don't know what to order instead. Return the items seems to be complicated and expensive, I rather prefer keep the goods , because this is for ND foundation for children in Serbia.
Please improve sizes indications and develop the offer for junior items.
Thanks

October 20, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic

I purchased an item from Novak Djokovic store. The Service was excellent with updates available on request. I would certainly recommend this company to anyone.

October 20, 2015
Unprompted review
Rated 5 out of 5 stars

perfect

I ordered a mug, a cap and a pair of wristband for my child. Everything was exactly as expected. Delivery very good. We are very much satisfied.

October 20, 2015
Unprompted review
Rated 3 out of 5 stars

Clothes

Good morning,

The delivery was very ok.

The only problem was the size of the t-shirt that I bougth to my son, tha was too small.

Thank you.

October 20, 2015
Unprompted review
Rated 5 out of 5 stars

Great service, great product.

Great product- it looked exactly the way it is whon in the site. It was given to me very fast and all the fees were included so i did not have to pay any more taxes. The customer service is cery fast- they answered my questions in less than 24 hours.

October 20, 2015
Unprompted review
Rated 5 out of 5 stars

My impression about the Store

This company ensure that service they offer is on the elevel that sport and tennis world No. 1 really deserve. The mail service expenses for Serbian should be on the lower level.

October 20, 2015
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Wanted to make a statement with my new iphone cover. I easily found what I was looking for (clearly arranged website) - and quite a few to choose from (good variety). Personalization worked perfectly. Delivery was quicker than I had expected. What else can I say? Oh, I might add that the material of the cover so far has proved to be very resistent and robust. Enjoying the purchase!

October 20, 2015
Unprompted review
Rated 5 out of 5 stars

Great store

I have purchased sneakers, shirts, hats, wristbands, etc.. All of the products have been great. Everything like advertised. I have not had any problems and will continue to collect more items. Great job !!

October 20, 2015
Unprompted review
Rated 5 out of 5 stars

It's a pleasure to shop here every time

Although the lack of inventory for some items is a bit disappointing (see ND caps), I have had nothing but the finest experience shopping on this site. These items are very difficult to find anywhere else, for the most part. Supporting my favorite player's foundation is a joy, and the items I get from here also bring me joy. It's a win-win situation, and I am so proud to show my support for the World No. 1.

October 20, 2015
Unprompted review
Rated 4 out of 5 stars

Fan of Novak and fan of the store!

Shopped twice here and it's been great.
Deliveries were on time and nicely packed.

The only improvement I would like would be the stocks of NDF t-shirts.
Through out the year popular sizes were not available and it was a little disappointing. Also, it would be great if the uniqlo cap with ND logo were available. (I hope you're working on it!)

Keep up the good work and Adje Nole!!

October 20, 2015
Unprompted review
Rated 2 out of 5 stars

Poor availability or articles

Website functions well, and no problems in completing purchase. However, most of the relevant sizes for almost all articles were out of stock. I am a M size (I ended up buying an L size hoping it would be a small L, but unfortunately not); I could not find any articles that were available in that size. Shipping costs are somewhat high as well.

October 20, 2015
Unprompted review

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