I ordered 2 custom Stanley cups … 1st it took a long time to arrive. Next, it’s not a Stanley cup, it’s just a look-alike. Doesn’t even say Stanley. And the custom design was just a printed wrap that... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered two Berserk tumblers for my husband’s birthday. I knew they would arrive after his birthday would, but with the promise of I think it was 2 week shipping, I figured it wouldn’t take too too... See more
The merch itself was great very well made but the duration of things getting delivered takes way too long. That could use some improvement.
I was hesitant to order from Stormmerch based on reviews and comments on the web but they had a 40 oz cup I wanted so after a couple days of debating I ordered the cup. It arrived earlier than... See more
Company details
Written by the company
Email: support@stormmerch.com Phone: +44 7537 168838 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM Support Time: Mon – Fri: 8AM-5PM PST
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- +44 7537 168838
- support@stormmerch.com
- stormmerch.com
2.3
Poor
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never received the product ordered.
March 20, 2025
Tumbler
Got my son’s tumbler! It was exactly what we ordered! Very nice, he absolutely loves it.
April 29, 2025
Unprompted review
Not as stated!! Cheap, cheap, cheap!!
As others stated I should have read reviews. Not an actual Stanley cup very light, thin and cheaply made. Will not be giving this as a gift like planned. Beware!!!! Do not recommend.
April 24, 2025
Unprompted review
I was extremely disappointed the cup…
I was extremely disappointed the cup was a counterfeit and I had to turn over to NY Customs.
February 19, 2025
TERRIBLE product, and not an actual Stanley as advertised.
I should have read these reviews. I ordered a customized Florida Gator Stanley and just received it today. Color is different than pictures and it is ABSOLUTELY not an actual Stanley cup. Instead, the logo is poorly printed on the cup. It’s complete copyright/trademark infringement. Also, the cup is kind of sticky and smells TERRIBLE. I have never been more disappointed in a product. DO NOT USE THIS COMPANY.
April 9, 2025
Unprompted review
I just recently ordered a Gucci tumbler…
I just recently ordered a Gucci tumbler thur/fri I usually screenshot everything on my phone.. but this time I didn’t.. now I feel like a lame.I emailed left a voicemail to get whareabouts about my order and maybe it’s to soon and I had second thoughts should have went and bought a real Stanley.. $40 lesson learned!
April 3, 2025
Unprompted review
IF IT WAS UP TO ME I WOULD OF LEFT 0…
IF IT WAS UP TO ME I WOULD OF LEFT 0 STARS.THIS COMPANY IS NOTHING BUT A SCAM! THEY SAY THEY SELL STANLEY TUMBLERS DESIGNED HOW YOU WANT THEM BUT THE TUMBLERS ARE NOT STANLY CUPS.THEY ARE CHEAP CUPS MADE IN CHINA!!!ALSO I EVEN PAID EXTRA TO HAVE IT DELIVERED EARLY.DO NOT WAIST YOUR MONEY!YOU WILL NOT GET IT EARLY.ITS JUST A WAY FOR THEM TO MAKE MORE MONEY.NOW THEY ARE REFUSING TO GIVE ME ALL
OF MY MONEY BACK.!!!PLEASE DO NOT WAIST YOUR MONEY ON THE TUMBLERS.ITS ALL A SCAM!
March 15, 2025
Unprompted review
I ordered this is a blingy gift for a…
I ordered this is a blingy gift for a girl who lost her grandpa and loved the lions. From the picture it should have had rhinestones all over it and to my surprise and horror it was only a sticker!!! Very disappointed in it. I was embarrassed to give it to her as a gift. I told her I was sorry and I that I was not happy with the product.
February 19, 2025
Nothing wrong with it...bot a Stanley!
Nothing wrong with water bottle but don't like it was advertised as stanley cup...it is not and probably the reason I spent 40.00 on it. Brought to their attention which I'm sure they were aware and responsive giving me 20% credit. Something anyway.
February 19, 2025
It was not a real Stanley cup
It was not a real Stanley cup. It was not delivered to the right address. It took six weeks to arrive. I sent it back
February 19, 2025
Never received part of my order.
February 19, 2025
Sent wrong product
February 18, 2025
Not a Stanley Cup
Overall it’s a great cup and the design was exactly how the pictured shows however, it was false advertisement due to the fact that the Stanley Cup is a knockoff and overpriced for it not being a real Stanley Cup.
February 18, 2025
Cup was really nice
Cup was really nice, just took to long to get it. Almost a half of a year.
February 18, 2025
My granddaughter loved the wicked cup…
My granddaughter loved the wicked cup that she got for her birthday
February 18, 2025
Stanley Cup knockoffs
These are not official Stanley Cups. Stormmerch should be ashamed of false advertising. Please, Stormmerch, be honest about your product. These cups look nice but are only good for a display case, not for drinking. Treat people like you want to be treated Stormmerch, you will get better reviews if you're honest about your products.
February 25, 2025
Unprompted review
Stanley cup scammers
Stanley cup scammers! Do not order from this company. The Louis Vuitton Stanley cup was not a Stanley and the print was faded, the name was awful! They claim I got what I ordered. I cannot stand scumbag companies!!! Beware!
March 18, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.